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Amano TS-3000i User Manual

Timesync web clock
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TS-3000i
USER MANUAL

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  • Page 1 888 534-5994 TS-3000i USER MANUAL...
  • Page 2 TS-3000 TimeSync Web Clock Installation and Operation Guide...

  • Page 3: Table Of Contents

    On-Line Help ............... 1-6 E-Mail Support ..............1-6 FAQs, Troubleshooting, Additional Support ......1-6 Technical Support Options ............1-6 TS-3000i Web Clock Installation & Operation Guide ....1-7 Warranty .................. 1-7 Time Servers General Information .......... 1-8 Chapter 2: Installation .............. 2-1 TS-3000i Web Clock External View ........
  • Page 4 Chapter 3: Quick Start .............. 3-1 Getting Started ................ 3-1 Connecting to the TS-3000i Web Clock using Zeroconf ..3-1 First Time Set up of the TS-3000i Web Clock ..... 3-5 Chapter 4: TS-3000i Operation ..........4-1 General Information ..............4-1 About Bonjour and Zero-Configuration ........
  • Page 5 Introduction – What is ATVS? ..........6-1 Using ATVS with the TS-3000i ..........6-2 Discovering & Importing TS-3000i Clocks into ATVS ..... 6-4 Alternate Method to Discover & Import TS-3000i Clock ..6-9 Chapter 7: Maintenance ............7-1 TS-3000i Web Clock Diagnostics ........... 7-1 How to Display Clock Configuration ........
  • Page 6 This page intentionally left blank. TS-3000i Web Clock Installation & Operation Guide...

  • Page 7: Chapter 1: Introduction

    NIST information and a glossary of used terms. TS-3000i Web Clock General Information The TS-3000i Web Time clock is a system with a web interface which provides users an accurate time stamp. This clock will run on its own using elaborate scheduling time synchronization with a backup system that can send alerts (SNMP traps &...
  • Page 8 Amano PIX-3000xN and PIX-3000xNT time clocks (see Chapter 6: TS-3000i and ATVS Software). All communication with the TS-3000i clock is via a network TCP/IP connection. The TS-3000i Web clock auto discovery and configuration can be accomplished via simple instructions (see Chapter 3: Quick Start).

  • Page 9: What Is Oats Compliance

    The TS-3000i Web Clock can optionally obtain power from a Full Power Reserve (FPR) or Power over Ethernet (PoE) (see Figure 1-1). Power...

  • Page 10: Ts-3000I Web Clock Benefits

    TS-3000i Web Clock Benefits Assures financial institutions’ compliance with OATS Rule 7430 as per FINRA/SEC. The TS-3000i Web Clock will continue to function and maintain time as a stand-alone unit, even if it does not receive synchronization from an NTP time server.

  • Page 11: Ts-3000I Web Clock Typical User/Market

    Time sync transaction files are automatically maintained in the TS-3000i Web Clock and can be saved to file, viewed, or printed as desired. Visible alarms on time stamp imprint and LCD display provide notification of time synchronization failure (see Figure 7-7).

  • Page 12: Ts-3000I Web Clock Requirements

    Please return the enclosed warranty registration card or register the product online at: http://www.amano.com/time Basic Customer Support On-Line Help On-line help can be accessed from the TS-3000i Web page Help link. E-Mail Support Support is provided via e-mail at atvs@amano.com from Amano Time support to resolve any standard setup and/or troubleshooting problems.

  • Page 13: Ts-3000I Web Clock Installation & Operation Guide

    TS-3000i Web Clock. The Guide can be found on the TS-3000i Utility CD that came with your clock. Warranty Please refer to the information provided in the original packaging for hardware warranty information.

  • Page 14: Time Servers General Information

    This can be a pitfall for administrators setting up an in-house time server with no true time source. TS-3000i Web Clock Installation & Operation Guide...

  • Page 15: Chapter 2: Installation

    Operation Guide in PDF format. Also, Quick Start Guide (printed). TS-3000i Web Clock (1 unit) Utility CD Keys (one Power Adapter (not used with PoE - 1 unit) (1 copy) pair, 2 keys) and 10 foot Ethernet cable w/RJ-45. TS-3000i Web Clock Installation & Operation Guide...

  • Page 16: Removing The Cover

    (see Chapter 7, How to Replace the Ribbon). Figure 2-2: TS-3000i Web Clock Cover Removal Unpacking the Clock After removing the upper cover, lift up the Printer Block (A) and remove the Packaging Spacer (B).

  • Page 17: Connecting The Optional Fpr

    – Step 2. Insert the key, turn the key clockwise, and remove the upper cover of the TS-3000i (see Figure 2-2). Step 3. Remove one small Phillips head retaining screw from the right and left front sides of the top plate (see Figure 2-4).
  • Page 18 Carefully insert the FPR mounting bracket with the FPR battery pack (see Figure 2-5). It will fit only one way as it must slip over the rectangular shaped network connector (see Figure 2-7). Figure 2-5: FPR & Mounting Bracket TS-3000i Web Clock Installation & Operation Guide...
  • Page 19 Figure 2-7 through the side of the clock frame into the proper locating hole in the FPR mounting bracket (see Figure 2-5). Insert Insert Plastic Plastic Rivet Rivet Figure 2-7: TS-3000i Clock Rear View TS-3000i Web Clock Installation & Operation Guide...
  • Page 20 FPR battery – For units with the FPR option, pack cable connector if the TS-3000i clock will not be plugged into AC power for an extended amount of time. Leaving the battery pack connected without charging for a long time could promote battery harm and damage to the clock.
  • Page 21 Step 13. Insert and tighten the two (2) side retaining screws (one on right and left front sides) for the top plate (see Figure 2-9). Step 14. Replace the upper cover of the TS-3000i (see Figure 2-2). Step 15. Connect the clock Ethernet cable to a network connection and plug the AC power transformer into a wall socket.

  • Page 22: Connecting The Optional Poe With Fpr

    – Step 2. Insert the key, turn the key clockwise, and remove the upper cover of the TS-3000i (see Figure 2-2). Step 3. Remove one small Phillips head retaining screw from the right and left front sides of the top plate (see Figure 2-9).
  • Page 23 Figure 2-11: Front PCB & Mounting Bracket Step 9. Remove the rear wall mounting plate (see Wall Mounting). Disconnect the AC power connector from the PCB (red & white wires – see Figure 2-12). TS-3000i Web Clock Installation & Operation Guide...
  • Page 24 You may have to cut a couple of plastic wire ties to do this. Step 11. Reinstall the wall mounting plate (see figure below) on the back of the clock using caution to verify that the Ethernet cable is properly routed. 2-10 TS-3000i Web Clock Installation & Operation Guide...
  • Page 25 Then push the plate forward making sure to align the sides and front of the plate in the proper position. Finally push the plate downward to lock into position. TS-3000i Web Clock Installation & Operation Guide 2-11...
  • Page 26 Step 15. Insert and tighten the two (2) top plate side retaining screws (one on each side). Step 16. Replace the upper cover of the TS-3000i (see Figure 2-2). Step 17. Connect the clock Ethernet cable to a network connection (AC power no longer required when equipped with the PoE option).

  • Page 27: Normal Startup Sequence

    1). Slide the wall mount plate down in the direction of arrow 2. Use caution not to disrupt the power and Ethernet cables on the back when removing the wall mount plate. TS-3000i Web Clock Installation & Operation Guide 2-13...

  • Page 28: The First Printout

    Your TS-3000i Web Clock is now wall mounted. Note – Be sure to wall mount your TS-3000i Web Clock within 6ft of an 110V power source and an Ethernet connection (AC power is not required if equipped with PoE option).

  • Page 29: Acceptable Print Media

    Time Card: Time card thickness less than or equal to 0.3 mm (0.01"). Small Ticket: Tickets, slips, receipts or other validation media should be no smaller than 100 mm (4”) long x 60 mm (2.25") wide. TS-3000i Web Clock Installation & Operation Guide 2-15...

  • Page 30: Adjusting The Print Margin

    Web Clock. This may result in jams or damage to the clock. Carbon Paper: The TS-3000i Web Clock will print on both carbon and carbonless paper. The imprint will print through up to six copies, depending on the quality of the document used. Carbon and carbonless paper deteriorates over time.

  • Page 31: Available Print Methods

    For this method, you must set a desired print margin using the Margin Selector. To print, insert media into the TS-3000i Web Clock until it contacts the print margin, and press the Print Bar.

  • Page 32: Front Panel Reset Button

    Front Panel Reset Button The front panel (see Figure 2-18) reset button can be accessed by removing the upper cover (see Figure 2-2). Figure 2-18: TS-3000i Web Clock Front Panel Specifications Power Requirements: 120 VAC ±10%, 60 Hz 100 and 230 VAC ±10%, 50/60 Hz Power Consumption: Normal 4.5W, Maximum 25W.
  • Page 33 When fully charged, it will maintain normal operations for 6 hours or 400 prints. Power over Ethernet (PoE): Optional, and includes 9.6V, 700mAh NiCad rechargeable battery. 48V in, 13.5V out TS-3000i Web Clock Installation & Operation Guide 2-19...

  • Page 34: Power Over Ethernet Overview

    Ethernet cable. The power source is typically installed in the "wiring closet" near the Ethernet switch or hub. The TS-3000i clocks may be ordered as PoE compatible, or converted at a later time by adding the PoE option kit. PoE is able to supply a maximum of about 15 watts of power over the Ethernet cable.

  • Page 35: Chapter 3: Quick Start

    Ethernet connection (TS-3000i comes with 10 foot Cat5 cable) to connect the clock to for time sync and configuration. AC power (TS-3000i comes with 6 foot long cable attached to power adapter if not equipped with the PoE option). A web browser for configuring the TS-3000i.
  • Page 36 Show All Bookmarks. Double-click on the desired TS-3000i Web clock from the list of discovered Bonjour devices (see Figure 3-2). Figure 3-2: Using Safari with Bonjour to Find TS-3000i Web Clock Firefox without Bonjour: Use the TS-3000i Utility which is discussed in detail in Chapter 5 to discover and connect to the clock.
  • Page 37 All of the discovered TS-3000i clocks will be displayed in a list with their Device Name, IP Address, MAC Address, and Status. (see Figure 3-3). Go to View Clock Firmware version Show Version to see the clock firmware version. Figure 3-3: TS-3000i Utility Auto Discovery Step 2.
  • Page 38 Menu Selections Figure 3-5: TS-3000i Web Clock Homepage Note – If this is not your first time connecting to this TS-3000i Web Clock and a “Favorites” bookmark was created in your Web browser, select it from the Favorites/Bookmarks menu, and the TS-3000i Web Clock Login page will be displayed. In...

  • Page 39: First Time Set Up Of The Ts-3000I Web Clock

    Amano recommends setting up these parameters to obtain the full potential from you clock. Step 1. Log into the TS-3000i Web clock (see Figure 3-4) and Click on Settings link under Users, and the Users List screen will appear (see Figure 4-2).
  • Page 40 To define custom Time Servers and/or order of use, click on Time Servers link under Time Sync, and the Time Server List screen will appear (see Figure 4-12). The TS-3000i Web Clock provides 18 default Stratum 1 NTP servers for the user. Click on the buttons to add or customize Time Server Settings.
  • Page 41 SNMP Traps are not required. The method of SNMP trap notification, i.e., instant messaging, is completely user controlled and has nothing to do with the clock. See your network administration for assistance. TS-3000i Web Clock Installation & Operation Guide...
  • Page 42 Congratulations – You have finished customizing the configuration of your TS-3000i clock!! All of your settings have been saved in the clocks flash memory. It is recommended to make a backup of your settings (see Figure 4-23: Backup Utility) with the Backup Utility. A backup file could be used, if required, to reload all these settings with the Restore Utility.

  • Page 43: Chapter 4: Ts-3000I Operation

    Zeroconf capability should allow the clock to be automatically detected with a Web browser. Amano recommends to install and use the TS- 3000i Utility that came on the CD included with your TS-3000i clock if: Your browser does not support the Bonjour plug-in.
  • Page 44 Zeroconf, a service discovery protocol. Bonjour locates devices such as the TS-3000i Web Clock, printers, copiers, and other computers, with the services that those devices offer on a local network using multicast Domain Name System service records.

  • Page 45: Ts-3000I Web Interface

    Figure 4-1: TS-3000i Web Page The following links appear on every TS-3000i web page: Home The “Home” link will always return you to the TS-3000i Clock Information page (see Figure 4-1). Contact The “Contact” link displays Amano support contact information for the TS-3000i Web Clock.

  • Page 46: Login

    (see Figure 3-4). You will automatically be logged off the clock after 5 minutes of no activity. Login If this is your first time logging in to this TS-3000i Web Clock, you will be Admin required to enter the Username of...
  • Page 47 Username changed, but the Password can be changed! The following red error messages may appear when entering too many users, or trying to delete Admin user: “Exceeded the maximum number of user(s) allowed.” “You cannot delete the Admin user.” TS-3000i Web Clock Installation & Operation Guide...

  • Page 48: Normal Login

    How to Custom Configure the TS-3000i Web Clock Settings function under Clock is used to configure each TS-3000i Web Clock to your preference for: Time Zone, time format for display and transaction reports, daylight savings, and network access. Network access can be configured by selecting DHCP, a fixed IP address, domain name, and/or enable Zero Configuration.
  • Page 49 Arizona, with the exception of the Navajo Indian Reservation in Arizona. Beginning in 2007, the TS-3000i Web Clock will automatically advance by one hour at the beginning of Daylight Saving Time on the second Sunday in March. It will automatically return to Standard Time on the first Sunday in November.
  • Page 50 Default Gateway for the Web Clock. May have to obtain from network administrator. A default gateway is a node (a router) on a computer network that serves as an access point to another network. TS-3000i Web Clock Installation & Operation Guide...

  • Page 51: How To Set The Print Options

    Dual Print is turned On (default = Off), and the print method is set to Paper Detect Only (P) (see Figure 2-17) two different print styles (lines) can be printed sequentially, without having to push the auxiliary Symbol Print Bar. TS-3000i Web Clock Installation & Operation Guide...
  • Page 52 (depending on how the card is placed in the clock) may appear to be printed upside down. The following figures illustrate the appearance of left and right-side printing on a typical card. 4-10 TS-3000i Web Clock Installation & Operation Guide...
  • Page 53 Print number Nth times & increment by 1. You must enter the Nth number if using this selection (default value = 1). The TS-3000i Web Clock will automatically add a sequential number to the printout. TS-3000i Web Clock Installation & Operation Guide...
  • Page 54 For example, if a value of “1” is entered, the number will increment by one after each print. If a value greater than “1” is entered, the TS-3000i Web Clock will print the same number that many times before incrementing to the next number.
  • Page 55 The default for Line 2 is empty for FINRA compliance. Enter Text Rows – each line = 1 row. Select Symbol Press Message Clear All Field to start over. Figure 4-10: Print Lines 1 & 2 TS-3000i Web Clock Installation & Operation Guide 4-13...

  • Page 56: How To Set Time Synchronization

    The following procedures for Time Sync Settings, Time Servers, and DNS Servers can be used to setup custom parameters for time validation to ensure your TS-3000i is accurate and meets your requirements. For example, an internal Time Server could be configured instead of one of the default time servers which require Internet access.
  • Page 57 If not checked, a message will be sent every time a time synchronization failure occurs, which is the default. TS-3000i Web Clock Installation & Operation Guide 4-15...

  • Page 58: Time Server Setup

    Time Sync, and the Time Server List screen will appear (see Figure 4-12). The TS-3000i Web Clock provides 18 default Stratum 1 NTP servers for the user. Additionally, the user can add up to 14 additional time servers for a total of 32 time servers. The user can not delete any of the 18 predefined time servers, but any user created time server can be deleted.
  • Page 59 Figure 4-13: Time Server Settings Step 5. Enter the Host Name/IP Address for the time server (maximum length is 50 characters). Step 6. You MUST click the Enabled box for a time server to be used. TS-3000i Web Clock Installation & Operation Guide 4-17...

  • Page 60: Dns Server Setup

    To define your own DNS Server, highlight the desired IP Address and enter your IP address (max. = 46 characters). Amano recommends using DNS Server 1 for your first DNS Server IP Address, using DNS Server 2 for your 2 Server IP Address, and so forth.

  • Page 61: How To Setup E-Mail And Snmp Trap Notification

    The parameters for E-mail and SNMP Trap notification need to be defined if you desire e-mail notification for significant TS-3000i time validation events. However, if you do not setup these parameters you can still obtain a record of the TS-3000i clock transactions by viewing the Reports (see Reports Utility for additional details).

  • Page 62: E-Mail Setup

    Click the Require SSL box if SSL for e-mail is required. Secure Sockets Layer (SSL), is a cryptographic protocol that provides a secure communications on the Internet for such things as browsing, e-mail, Internet faxing, instant messaging and other data transfers. 4-20 TS-3000i Web Clock Installation & Operation Guide...
  • Page 63 Figure 4-16: E-Mail Settings for Accounts Step 11. Click on the Time Sync Event(s) tab and the E-Mail Settings screen to select event(s) for email notification will appear (see Figure 4-17). TS-3000i Web Clock Installation & Operation Guide 4-21...
  • Page 64 Figure 4-17: E-Mail Settings for Time Sync Events Step 15. Click on the Report & Backup Event(s) tab and the E-Mail Settings screen to select these events for email notification will appear (see Figure 4-18). 4-22 TS-3000i Web Clock Installation & Operation Guide...

  • Page 65: Snmp Trap Setup

    A network administrator can use SNMP to monitor the availability-performance- error rates either on-site or remotely over a network, which facilitates central clock management. TS-3000i Web Clock Installation & Operation Guide 4-23...
  • Page 66 Click on Enabled to make the SNMP trap server active for alerts. If unchecked, no SNMP trap alerts will be used. Step 6. Click the button to save the SMTP trap settings. 4-24 TS-3000i Web Clock Installation & Operation Guide...

  • Page 67: How To Setup Time Synchronization Schedules

    How to Setup Time Synchronization Schedules At a pre-determined time of the day and day of the week, the TS-3000i Web Clock can be set to confirm or validate that a time/date synchronization signal has been received. This is called time synchronization or “Signal Validation".
  • Page 68 Select the schedule recurrence. The choices are: Daily, or Weekly. If Daily is selected, then define Run Every “X” day(s), and check Run Every: “X” min(s) to enter the number of minutes. 4-26 TS-3000i Web Clock Installation & Operation Guide...
  • Page 69 Backup Transaction file. Figure 4-21: Schedule Settings Step 8. Click on the button to save the schedule information, or click on the button to return to the Home page without saving. TS-3000i Web Clock Installation & Operation Guide 4-27...

  • Page 70: How To Setup Report Schedules

    How to Setup Report Schedules At a pre-determined time of the day and day of the week, the TS-3000i Web Clock can be set to send a transaction report file to a designated FTP site (path). These transaction report files are controlled by setting up...

  • Page 71: How To Setup Backup Schedules

    How to Setup Backup Schedules At a pre-determined time of the day and day of the week, the TS-3000i Web Clock can be set to send a Backup file of the entire transaction database to a designated FTP site (path). This Backup of the entire...

  • Page 72: Utility Settings For Ftp Server

    Utility Settings for FTP Server The TS-3000i Web Clock can backup and/or restore the configuration and time sync transaction database. The clock utilities can also be used to view transaction report files for a user defined period of time. It is important to set up an FTP server as described in the following procedure so these files can be saved.

  • Page 73: Performing Backup And Restore

    FTP settings. Performing Backup and Restore The TS-3000i Web Clock has a built in utility that can be used to Backup and/or Restore the clock configuration and transaction files. Please consult Chapter 5 for details on how to use the TS-3000i Utility to simultaneously update the configuration of multiple clocks using a shared configuration config.bin file which was created from a shared backup...
  • Page 74 “36-b0-4d_ATVSConfig.bin” is the configuration file for that clock. The highlighted file (see Figure 4-25) called “ATVSConfig.bin” is the shared configuration file for multiple clocks. This file can be used by the included TS-3000i Utility on the CD to copy this configuration to multiple clocks. 4-32...
  • Page 75 Step 1. From the Backup/Restore link under Utilities, click on the Restore tab to perform a restore for the TS-3000i (see Figure 4-26). Step 2. Click on the drop down menu to select the type of data you want to restore. The choices are: Configuration, Transaction, or Both.
  • Page 76 It can also be used to copy the configuration settings from one clock to a single clock. Amano recommends using the TS-3000i Utility for Updating the configuration of multiple clocks. The error message “Can’t open FTP...

  • Page 77: Reports Utility

    Reports Utility The TS-3000i Web Clock has a built in flash memory, which stores time synchronization transactions. The transaction report settings can be used to view and/or save a report file based on the filter criteria defined on the Settings screen to a text file on an FTP Server. The key function occurring here is the creation of filter criteria for transaction reports that can be viewed and/or saved to a text formatted file.
  • Page 78 All sync retries will appear in blue when viewed with the Reports – “View Transactions”. See the following example which indicates a failure on the first sync retry and then a connection. 4-36 TS-3000i Web Clock Installation & Operation Guide...
  • Page 79 “STARTUP TIME SYNC” - Used to designate that the clock has just been powered up. Upon power up, the TS-3000i will automatically attempt to sync with the first enabled and available time server. The TS-3000i contains an internal perpetual calendar which includes the date, time, and DST.
  • Page 80 See the following figure for an example of a saved-to-file report (highlighted) versus the other transaction report where the file name ends in “36-b0-4d_ATVStrans”. Figure 4-29: FTP Files For Reports 4-38 TS-3000i Web Clock Installation & Operation Guide...

  • Page 81: Chapter 5: Ts-3000I Utility

    Getting Started Amano recommends that you install the TS-3000i Utility for ease-of-use to discover and connect to your TS-3000i clock(s). This utility eliminates the need of having to use Bonjour with your browser, which for Internet Explorer might require that you download and/or install the Bonjour plug-in.
  • Page 82 Note – The following Setup Maintenance screen (see Figure 5-2) only appears if you already have the TS-3000i Utility installed on your PC. The Setup Maintenance program allows you to Modify, Repair, and Remove the program. In most instances you probably will not see this screen.

  • Page 83: Using The Ts-3000I Utility

    The following procedures discuss how to use the TS-3000i Utility. The main function of this utility is simple location (discovery) and connection to a TS-3000i clock (see Chapter 4 of this Guide for more details on clock configuration utilizing a browser).
  • Page 84 You can change the clock discovery timeout if greater than the 1 minute default is desired. The default factory setting on the TS-3000i clock is “Local Area Service Discovery’ so that clocks on network1 can only be discovered and managed from a PC connected to network1.
  • Page 85 Figure 5-5: Utility Settings Step 3. When the clock(s) appears in the list, follow the tool tip and double-click on the desired TS-3000i clock to launch your browser and open the clock’s web login (see Figure 5-6). Default clock name with MAC address at the end.

  • Page 86: How To Create A Centralized Transaction Report

    How to Create a Centralized Transaction Report Note – Before using this function of the TS-3000i Utility you MUST have performed a Backup of each clock to have created a text transaction report file. Also, all the desired report files must be in the same folder.
  • Page 87 The “MAC address_ATVSTrans.txt” backup file for each TS-3000i clock that is being used to create the transaction report for the TS-3000i clocks can be found at the same FTP location (directory path) where they were saved. You may want to copy these files to another location/folder to create the transaction report.

  • Page 88: Advanced Function Of Downloading To Ts-3000I Clocks

    “config.bin” for that clock. This must have been done first for you to have this file to transfer to other clocks. A key feature of the TS-3000i Utility is that it allows you to perform the...
  • Page 89 You may have to start and/or stop the discovery search by pressing the Start and/or buttons. Select the desired TS-3000i clock(s) from the list by clicking in the “Select” column (see Figure 5-10). Click “Select All Clocks” to select/deselect all discovered clocks (this is the default).
  • Page 90 Backup Utility (see Chapter 4: Utility Settings for FTP Server). This “ATVSConfig.bin” file was created from a TS-3000i clock that was already configured via the web interface. In effect, what this utility is allowing you to...
  • Page 91 IP Address for the desired clock, and press the button to add the clock to the list of TS-3000i clocks (see Figure 5-12). Use this same procedure to manually add other TS-3000i clocks to the list. Operation status displayed here Figure 5-12: Manual Discovery Download TS-3000i Web Clock Installation &...

  • Page 92: Ts-3000I Menu Selections

    TS-3000i firmware updates. Otherwise, this function is not normally used. TS-3000i Menu Selections With the TS-3000i Utility open, from the main menu, perform the following functions, if necessary, that might be considered advanced. File Menu Functions Refresh – Use this function to restart (rerun) the auto discovery, and generate a new list.
  • Page 93 View Menu Functions Log – Use this function to view a continuous log of TS-3000i Utility functions from the ts-3000i_Util.log file. The log is arranged in ascending order by date. Figure 5-13: View Utility Log Information Advanced settings – Use this function to view the advanced TS-3000i Utility functions, which includes the previously discussed Settings, Auto discovery, Manual discovery, and Report tabs.
  • Page 94 (see Figure 5-15). Click on the OK button to close. Figure 5-15: TS-3000i Utility About User Guide – Use this function to open the PDF version of the TS-3000i Installation and Operation Guide from the TS-3000i Utility CD. 5-14 TS-3000i Web Clock Installation & Operation Guide...

  • Page 95: Chapter 6: Ts-3000I And Atvs Software

    Amano recommends using ATVS software if more than 10 – 20 TS-3000i are going to be required as they probably will need to be centrally controlled. ATVS provides reduced network overhead by reducing excessive Web interaction with a large TS-3000i population.

  • Page 96: Using Atvs With The Ts-3000I

    TS-3000i functionality with ATVS. Figure 6-1: ATVS Software & TS-3000i When using ATVS with the TS-3000i clocks, ATVS will take over control of the following functions at the clock so they do not have to be setup in the clock;...
  • Page 97 Time server setup. As soon as ATVS syncs the TS-3000i, the Sync Type on the Time Sync Settings screen will automatically be changed to ATVS Software Sync. Time synchronization schedules (same schedules run on all clocks as ATVS is the master). The schedules in the TS-3000i will not be used because ATVS is now the master for all time synchronization.

  • Page 98: Discovering & Importing Ts-3000I Clocks Into Atvs

    The following procedure assumes that the user has some knowledge of ATVS Enterprise software operation. Also, this procedure only details discovering and importing TS-3000i clocks. For complete details on all ATVS features and any information about discovering PIX-3000xNT clocks with DeviceInstaller (Lantronix utility) please consult the ATVS Installation and Operation Guide.
  • Page 99 Searching for the clocks will automatically timeout. Step 5. All of the discovered TS-3000i clocks will be displayed in a list with their Device Type, IP Address, MAC Address, Device Name, and Group Name. TS-3000i Web Clock Installation & Operation Guide...
  • Page 100 Operation status displayed here. Figure 6-5: Discovered TS-3000i Clocks Step 6. Select the desired TS-3000i clock(s), and click on the button to import into the ATVS software. The dialog “Are you sure” will appear (see Figure 6-6). Click the OK button to perform the operation. The operational status will appear in the display window to show that the selected clock(s) have been imported.
  • Page 101 All imported devices (TS-3000i clocks) will appear in a list on the right-hand side (see Figure 6-9). When you click on the device in the list the Launch web browser button will appear to the right of the device (clock) name (see Figure 6-9).
  • Page 102 ‘a-z’ upper and lowercase, ‘0-9’, (-) dash, (_) underscore, and (*) asterisk. If uppercase letters are used they will automatically be changed to lowercase. Step 12. This completes importing TS-3000i clocks into ATVS. For all other ATVS functions please consult the ATVS Installation and Operation Guide. Thank you…..

  • Page 103: Alternate Method To Discover & Import Ts-3000I Clock

    Alternate Method to Discover & Import TS-3000i Clock Step 1. With the ATVS software open, the Device screen can be launched by going to the Groups icon in the tree view, and expanding the Groups list. Do this by clicking in the tree view on the +.
  • Page 104 This page intentionally left blank. 6-10 TS-3000i Web Clock Installation & Operation Guide...

  • Page 105: Chapter 7: Maintenance

    Chapter 7: Maintenance To prevent damage to the TS-3000i Web Clock, Amano recommends using only paper type media. Special care should be taken to avoid inserting paper with staples, paper clips, or other fastening devices directly under the print frame as damage can occur. Care should also be taken when inserting and removing paper from the clock.

  • Page 106: How To Manually Time Sync The Clock

    Clock, and the Clock Diagnostics screen will appear. Then click on the Time Sync tab and the Time Sync screen will appear (see Figure 7-2). Figure 7-2: Manual Time Sync Clock TS-3000i Web Clock Installation & Operation Guide...

  • Page 107: How To Perform Lcd Display Clock Diagnostics

    “View Transactions” in the Reports Utility. 01/06/2009 09:40:13 : - USER TIME SYNC - Successfully sync time to the clock : TS-3000i (Marketing) 00:40:9D:36:B0:4D(192.168.0.225) with deviation of 954 ms 01/06/2009 09:40:13 : - USER TIME SYNC - Time sent to the clock = 01/06/2009 09:40:13 How to Perform LCD Display Clock Diagnostics Step 1.

  • Page 108: How To Reset The Clock

    Diagnostics link under Clock, and the Clock Diagnostics screen will appear. Then click on the Reset tab and the Reset screen will appear (see Figure 7-5). Status Area Information Figure 7-5: Clock Reset TS-3000i Web Clock Installation & Operation Guide...
  • Page 109 (see Figure 3-4), and the clock will temporarily disappear from the list of Bonjour devices and then reappear with the default name. However, Amano recommends using the “Reset” button to clear an error message (see Figure 7-8). Step 4.

  • Page 110: Display Messages

    Colon Status For TS-3000i equipped with FPR Option Only If the AC power is connected to the clock, the display colon will “flash.” Upon loss of AC power, the display colon will remain constant to indicate that the clock with printing capability is currently running from the battery which has a 6 hour or 400 print cycle capacity.

  • Page 111: Time Synchronization Validation

    These schedules can be used to alert the user that a date/time synchronization signal has not been received. If a successful time validation does not occur within a 24 hour period, the TS-3000i Web Clock will flash six day indicators (cursors), while the day indicator associated with the current day of the week will not flash (see Figure 7-7).

  • Page 112: Error Messages

    Conversely, it is not recommended to clear an error by using the Reset command from the clock web interface as this could reset the clock configuration. Figure 7-8: Reset Button Location TS-3000i Web Clock Installation & Operation Guide...
  • Page 113 The configuration is still programmed in the clock. Unlock cover and remove. Set TS-3000i on side with the ribbon side Home Sensor Motor, up. Press the Reset button to reset the Carriage Stuck.
  • Page 114 Should you need further assistance in clearing an error message: 1. Visit our website at: http://www.amano.com/time for: FAQs, setup, and troubleshooting help. 2. Call us at: 1 (800) 896-7035 Monday – Friday 9:00am – 5:00pm (EST) 7-10 TS-3000i Web Clock Installation & Operation Guide...

  • Page 115: Extending The Ribbon Life

    Extending the Ribbon Life The TS-3000i Web Clock has a ribbon life extender lever, which will prolong the use of the ribbon until it can be replaced. To activate the extender: Step 1. Remove the cover. Step 2. Grasp lever "A" and pull until the ribbon moves outward.

  • Page 116: How To Replace The Ribbon Cartridge

    Then swing the lower portion of the ribbon cartridge into position. Step 3. Turn the knob on the ribbon cartridge two or three times to reduce any slack in the ribbon. Step 4. Replace the cover. 7-12 TS-3000i Web Clock Installation & Operation Guide...

  • Page 117: Chapter 8: Wan Service Discovery

    DNS server so they can be discovered across the subnets. The TS-3000i clock comes with a built-in feature of “Wide Area Service Discovery” so the clocks connected to one network can be remotely discovered and managed from a PC connected to another network (see Figure 8-1).

  • Page 118: Wide Area Service Discovery Setup

    Wide Area Service Discovery Setup The default factory setting on the TS-3000i clock is “Local Area Service Discovery” so that clocks on network1 can only be discovered and managed from the PC connected to network1. To configure the clock for Wide Area Service Discovery: Step 1.

  • Page 119: Wide Area Clock Discovery

    Wide Area Clock Discovery If the TS-3000i clocks are configured for Wide Area Service Discovery, they can be discovered and managed remotely from any PC connected to the Wide Area Network. To discover and manage the clocks, use the following procedure: Step 1.
  • Page 120 Note – Make sure your DNS server is setup to allow the non- www.dns-sd.org secured dynamic updates. Please visit get more information about how to setup DNS severs for Wide Area Service Discovery. TS-3000i Web Clock Installation & Operation Guide...

  • Page 121: Chapter 9: Ts-3000I Faqs

    Bonjour, and Firefox browser with TS-3000i Utility. Visit www.amano.com/time for additional support. FAQ-2. How do I find my TS-3000i Web Clock if my browser does not support the Bonjour plug-in, or I do not want to use the auto discovery Zero Configuration Protocol? Install and open the TS-3000i Utility provided on the CD that came with your clock.
  • Page 122 ATVS Enterprise software to communicate with it. The older versions of ATVS software did not support all the new features of the TS-3000i. The TS-3000i offers Zero Configuration technology that allows easy setup and requiring known IP addresses. It is recommended that you upgrade to the latest ATVS Enterprise software to take advantage of these features.
  • Page 123 Customer E Scenario: Has Amano ATC-1000s and PIX-3000xN clocks The new TS-3000i clock is the perfect replacement to the ATC-1000 solution. TS-3000i is a self contained OATS compliant clock that maintains logs for all sync to NIST time for up to 5 years with 1 normal sync schedule of 2 syncs per day.
  • Page 124 FAQ-7. Do I require any special cables to connect the TS-3000i? No – The Amano TS-3000i comes with a 10 ft. CAT5 cable which has a RJ-45 connector on the end for network connection (see the following figure). It is recommended to use a RJ45 female-to-female coupler for cable extension.
  • Page 125 32, to enhance the ability for a successful sync. FAQ-14. Can I upgrade my standard TS-3000i which utilizes AC to Power over Ethernet (PoE) which does not require AC power? Yes. You would need the PoE option with FPR included.
  • Page 126 TS-3000i Web Clock Utilities in Chapter 4. Consult this Installation and Operation Guide, Chapter 5, for directions how to use the TS-3000i Utility included on the CD that came with the clock for updating a clock configuration to multiple clocks.
  • Page 127 4 for details on how to create the “ATVSConfig” file. Consult the Installation and Operation Guide, see Chapter 5 for directions on how to use the TS-3000i Utility with a shared Backup file for Update Configuration function. FAQ-22. How do I Restore a configuration file on a single clock? Select the Backup/Restore Utility from the browser and select “Configuration”...
  • Page 128 4 for how to create a shared configuration file. Consult the Installation and Operation Guide, see Chapter 5 for directions on how to use the TS-3000i Utility with a shared Backup file for Update Configuration function. FAQ-24. How do I Backup a Transaction file on a single clock? Select the Backup/Restore Utility from the browser and select “Transaction”...
  • Page 129 “Wide Area Service Discovery”. How do I find them from one US location? Install the TS-3000i utility that came on the CD and open it. Click on the “Settings” tab, and change the domain name from “local” to the domain name of your network. (for example “apple.com”...
  • Page 130 Make sure you have assigned the correct subnet and gateway value in the device’s network settings. Make sure the PC (on which you are running the TS-3000i utility) and the clock are on the same subnet. FAQ-30. I have connected the clock directly to the PC (or through the switch) but I can’t find the clock using TS-3000i utility.
  • Page 131 FAQ-32. I have enabled the Wide Area Service Discovery on my clock. I have powered down my clock, but I can still discover it using the TS-3000i utility and I can still see it in bonjour plug-in in IE? Make sure your DNS server is configured to remove the stale records.
  • Page 132 This page intentionally left blank. 9-12 TS-3000i Web Clock Installation & Operation Guide...
  • Page 133 10 = 6.67% 07 = 4.67% 10 = 6.67% 07 = 4.67% 10 = 6.67% 07 = 4.67% 10 = 6.67% 07 = 4.67% 10 = 6.67% 07 = 4.67% 10 = 6.67% TS-3000i Web Clock Installation & Operation Guide...
  • Page 134 30 = 20.00% DATE 14 = 9.33% 20 = 13.33% 14 = 9.33% 20 = 13.33% 12HR & MIN 47 = 31.33% 59 = 39.33% 24HR & MIN 33 = 22.00% 45 = 30.00% TS-3000i Web Clock Installation & Operation Guide...
  • Page 135 The characters listed in the above table can be used to design a custom imprint for Line 1 and/or Line 2. 1. The maximum displacement (print length) of the print head is 150 dots, or 1.4” (36 mm). TS-3000i Web Clock Installation & Operation Guide...
  • Page 136 NCAR, Boulder, Colorado time-a.nist.gov NIST, Gaithersburg, Maryland time-a.timefreq.bldrdoc.gov NIST Boulder Laboratories, Boulder, Colorado time-b.nist.gov NIST, Gaithersburg, Maryland time-b.timefreq.bldrdoc.gov NIST, Boulder, Colorado time-c.timefreq.bldrdoc.gov NIST, Boulder, Colorado time-nw.nist.gov Microsoft, Redmond, Washington utcnist.colorado.edu University of Colorado, Boulder TS-3000i Web Clock Installation & Operation Guide...
  • Page 137 National Institute of Standards and Technology, Network Time Protocol. It is a TCP/IP protocol used to synchronize the real time clock in computers, network devices and other electronic equipment that is time sensitive. TS-3000i Web Clock Installation & Operation Guide...
  • Page 138 Zero Configuration is able to allocate addresses without a DHCP server, translate between domain names and IP Addresses without a DNS server, and find services, such as a printer, without a directory service. TS-3000i Web Clock Installation & Operation Guide...
  • Page 139 AJR-192100 05/09...

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