Frequently Asked Questions; Need Help - Philips CD190 Quick Start Manual

Frequently asked questions

No signal bar displays on the screen.
• The handset is out of range. Move it closer to the base station.
• If the handset displays [UNREgIstERED], put the handset
on the base until the signal bar appears.
If I fail to register the additional handsets to the base
station, what do I do?
Your base memory is full. Unregister the unused handsets and try
again.
No dialing tone
• Check your phone connections.
• The handset is out of range. Move it closer to the base station.
I cannot change the settings of my voice mail, what do I do?
The voice mail service is managed by your service provider but
not the phone itself. Contact your service provider to change the
settings.
No display
• Ensure the batteries are charged.
• Ensure there are power and phone connections.
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The handset on the charger does not charge.
• Ensure the batteries are inserted correctly.
• Ensure the handset is placed properly on the charger. The
battery icon animates when charging.
• Ensure the docking tone setting is turned on. When the handset
is placed correctly on the charger, you can hear a docking tone.
• The charging contacts are dirty. Disconnect the power supply
first and clean the contacts with a damp cloth.
• Batteries are defective. Purchase new ones from your dealer.
Bad audio (crackles, echo, etc.)
• The handset is nearly out of range. Move it closer to the base
station.
• The phone receives interference from the nearby electrical
appliances. Move the base station away from them.
• The phone is at a location with thick walls. Move the base away
from them.
The handset does not ring.
Ensure the handset ringtone is turned on.
The caller ID does not display.
• The service is not activated. Check with your service provider.
• The caller's information is withheld or unavailable.
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© 2013 Koninklijke Philips Electronics N.V.
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QSG_CD190-195
05 90_EN_V3.0
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