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Henny Penny 691 Troubleshooting
Henny Penny 691 Troubleshooting

Henny Penny 691 Troubleshooting

Section 4. troubleshooting

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4-1. TROUBLESHOOTING GUIDE
Problem
Power switch ON but fryer
completely inoperative
Pressure not exhausting at
end of cook cycle
Operating pressure too high
DO NOT OPERATE UNIT IF PRESSURE GAUGE SHOWS HIGH-PRESSURE CONDITIONS.
SEVERE INJURIES AND BURNS WILL RESULT. PLACE THE POWER/PUMP SWITCH IN
THE OFF POSITION IMMEDIATELY. RELEASE THE PRESSURE BY ALLOWING UNIT
TO COOL. THE PRESSURE THEN DROPS. DO NOT RESUME USE OF UNIT UNTIL CAUSE
OF HIGH PRESSURE HAS BEEN FOUND AND CORRECTED.
Pressure does not build
Shortening not heating
Foaming or boiling over
Shortening not draining
Filter motor won't run
More detailed troubleshooting information is available in the Technical Manual, available at www.hennypenny.com,
803
SECTION 4. TROUBLESHOOTING
Cause
• Open circuit
• Solenoid or exhaust line clogged
• Deadweight assembly clogged
• Not enough product in frypot
• Metal shipping spacer not
removed from deadweight
• Pressure not programmed
• Lid gasket leaking
• Gas valve knob turned to the
OFF position
• Drain valve open
• High temperature limit tripped
• See Boil-Over label on fryer
and information in this manual
• Drain valve clogged
• Motor overheated
or 1-800-417-8405 or 1-937-456-8405.
Correction
• Plug fryer in
• Check breaker or fuse at wall
• Turn OFF and allow fryer to cool to
release the pressure in frypot; have
all lines, solenoid, and exhaust tank
cleaned
• Turn OFF and allow fryer to cool to
release the pressure in frypot; clean
deadweight per Section 3-15
• Place full capacity product in frypot
when using fresh shortening
• Remove shipping spacer; see
Section 2-2
• Check programming
• Reverse or replace lid gasket
• Make sure gas control valve knob is
turned to the ON position
• Close drain valve
• Reset high temperature limit
• Follow Boil-Over procedures
• Push cleaning rod through open
drain valve
• Reset motor
Model 691
4-1

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Summary of Contents for Henny Penny 691

  • Page 1 Model 691 Correction • Plug fryer in • Check breaker or fuse at wall • Turn OFF and allow fryer to cool to release the pressure in frypot; have all lines, solenoid, and exhaust tank cleaned • Turn OFF and allow fryer to cool to release the pressure in frypot;...
  • Page 2 Henny Penny’s Service Department Close the drain using the drain valve handle; if display still shows “E-15”, call Henny Penny’s Service Department Press the timer button to try the ignition process again; and if “E-20A” persists, call Henny Penny’s Service Department Press the Timer button to try the ignition process again;...
  • Page 3 Have power switch checked, along with its wiring; have Input/Output board replaced if necessary Have components, in 24-volt circuit (I.E., hi limit, drain switch) checked for shorts Model 691...
  • Page 4 Model 691 THIS PAGE INTENTIONALLY LEFT BLANK.