Henny Penny 500 Troubleshooting

4-1. TROUBLESHOOTING GUIDE
Problem
Power switch ON but fryer
completely inoperative
Pressure not exhausting at
end of cook cycle
Operating pressure too high
DO NOT OPERATE UNIT IF PRESSURE GAUGE SHOWS HIGH PRESSURE CONDITIONS.
SEVERE INJURIES AND BURNS WILL RESULT. IMMEDIATELY PLACE THE POWER/
PUMP SWITCH IN THE OFF POSITION, WHICH RELEASES THE PRESSURE BY ALLOW-
ING THE UNIT TO COOL. DO NOT RESUME USE OF UNIT UNTIL CAUSE OF HIGH
PRESSURE HAS BEEN FOUND AND CORRECTED.
Pressure does not build
Shortening not heating
Foaming or boiling over
Shortening not draining
Filter motor won't run
More detailed troubleshooting information is available in the Technical Manual, available at www.hennypenny.com,
703
SECTION 4. TROUBLESHOOTING
Cause
• Open Circuit
• Solenoid or Exhaust line clogged
• Deadweight clogged
• Not enough product in frypot
• Metal shipping spacer not
removed from deadweight
• Faulty PC board
• Lid gasket leaking
• Gas valve knob turned to the
OFF position
• Drain valve open
• High temperature limit tripped
• See Boil-Over chart on fryer
and beginning of Operation
Section in this manual
• Drain valve clogged
• Motor overheated
or 800-417-8405 or 937-456-8405.
Model 500/561/600
Correction
• Fryer plugged in
• Check breaker or fuse at wall
• Turn OFF and allow fryer to cool to
release the pressure in frypot; have
all lines, solenoid, and exhaust tank
cleaned
• Turn OFF and allow fryer to cool to
release the pressure in frypot; clean
deadweight; see Cleaning the Dead-
weight Assembly Section
• Place full capacity product in frypot
when using fresh shortening
• Remove shipping spacer; see Unpacking
Instructions Section
• Have controls checked by service
technician
• Reverse or replace lid gasket
• Make sure gas control valve knob is
turned to the ON position
• Close drain valve
• Reset high temperature limit; see Operat-
ing Controls Section
• Follow Boil-Over procedures from
chart
• Push cleaning rod through open
drain valve
• Reset motor; see Filter Pump Motor
Protector-Manual Reset Section
4-1