Troubleshooting Guide; Technical Service - Heath Zenith DualBrite PF-4291-BK Manual

Motion sensing diecast lantern
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SYMPTOM
POSSIBLE CAUSE
Light will not
1. Light switch is turned off.
come on.
2. Bulb is loose or burned
3. Fuse is blown or circuit
4. Daylight turn-off is in ef-
5. Incorrect circuit wiring, if
6. Re-aim the sensor to
Light comes
1. Light control may be in-
on in daylight.
2. Light control is in Test
Please call 1-800-858-8501 (English speaking only) for assistance before
If you experience a problem, follow this guide. You may also want to visit our Web site at:
www.hzsupport.com. If the problem persists, call* for assistance at 1-800-858-8501 (English
speaking only), 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
HeathCo LLC
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model
Number, Date of Purchase, and Place of Purchase.
598-1234-04

TROUBLESHOOTING GUIDE

out.
breaker is turned off.
fect (recheck after dark).
this is a new installation.
cover desired area.
stalled in a relatively dark
location.
(Set control switch to an
ON-TIME position).

TECHNICAL SERvICE

returning product to store.
No Service Parts Available for this Product
SYMPTOM
POSSIBLE CAUSE
Light comes
1. Light control may be
on for no
apparent rea-
son.
2. Sensitivity is set too high.
Light stays
1. The sensor is pointed
on continu-
ously.
2. Light control is in Manual
3. Light control is in
4. Sensitivity is set too high.
Light flashes
1. Light control is in the Test
on and off.
2. Heat being reflected from
7
sensing small animals or
automobile traffic (Reduce
sensitivity).
(Reduce sensitivity.)
toward a heat source like
an air vent, dryer vent,
or brightly painted, heat
reflective surface (Reduce
sensitivity).
Mode. (Switch to Auto.)
D
B
mode.
®
ual
rite
(Reduce sensitivity.)
mode and warming up
(Flashing is normal under
these conditions).
other objects may be
affecting the sensor. (Re-
aim sensor.)

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