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Before You Call • Solutions
to common
problems
Before you call for service,
review the following
list. It may save you time & expense.
Possible solutions
to these problems
are provided
with the problem
listed:
Problem
Solution
Poor baking
results.
•
Many
factors
affect
baking
results. Make
sure the proper
oven rack position
is used. Center food
in the oven and space pans to allow
air to circulate.
Allow
the oven to preheat
to the set temperature
before
placing
food
in the
oven. Try adiusting
the recipe's
recommended
temperature
or baking
time.
If you feel the oven is too hot or cool, see Adjusting oven temperature
in
Setting Oven Controls section.
Appliance
is not level.
•
Be sure floor
is level, strong & stable enough to adequately
support
range.
Cannot
move appliance
easily.
Appliance
must be accessible
for
service.
•
If floor
is sagging
or sloping,
contact
a carpenter
to correct
the situation.
•
Poor installation.
Place oven rack in center of oven. Place a level on the
oven rack. Adiust leveling
legs at base of appliance
until the rack is level.
•
Kitchen cabinet
alignment
may make range appear
not level. Be sure
cabinets
are square & have sufficient
room for appliance
clearance.
•
Cabinets
not square or are built in too tightly.
Contact
builder
or installer
to
make appliance
accessible.
•
Carpet
interferes
with appliance.
Provide sufficient
space so appliance
can
be lifted
over carpet.
Entire appliance
does not operate.
• Make sure power cord is plugged
properly
into outlet.
• Electrical
power outage.
Check house lights to be sure. Call your local
electric
company
for service outage
information.
• Service wiring
is not complete.
Call 1-800-4-MY-HOME®
for assistance
(See
back cover).
Oven portion
of appliance
does not
•
The time of day is not set. The time of day must first be set in order to
operate,
operate
the oven. See Setting clock in Setting Oven Controls
section.
•
Be sure the oven controls
are set properly
for the desired
function.
See
Setting Oven Controls
section and review instructions
for the desired
cooking
function
in this manual
or see "Entire appliance
does not operate"
in this
checklist.
Cookware
on cooktop
is too hot or not
• Incorrect
cooktop
power level setting. Adiust power level setting.
hot enough.
Induction
Cooking
Zone does not heat
• Be sure the correct
surface
control
is turned ON for the Cooking
Zone.
or does not heat evenly.
• Be sure to use the correct
cookware
material
type for induction
cooking.
Use
cookware
specifically
identified
by the manufacturer
to use for induction
cooking.
If you're
not sure, use a magnet to test whether
the cookware
type
will work. If a magnet
sticks to the bottom
of the cookware,
the material
type is correct
for induction
cooking.
Be sure to read about pan-sensing
in
the Induction
Cooking
section
and correct
any pan-sensing
issues in the
checklist
provided.
Oven light does not work.
•
Be sure the oven light is secure in the socket. Also see Replacing
oven
light
in the Care & Cleaning
section.
43
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