Troubleshooting - Kodak D4000 User Giude

4

Troubleshooting

Problem
Sections of the image are not printed.
Paper surface is scratched.
Prints have horizontal streaks.
Prints have vertical streaks.
Description or Cause
• Platen rollers are dirty.
• Pinch rollers are dirty.
• Cleaning rollers are dirty.
• Thermal print heads are
dirty.
• Debris is in the paper path.
• Thermal print heads are
dirty.
• Peel rollers are dirty.
• Platen rollers are dirty.
• Pinch rollers are dirty.
• Cleaning rollers are dirty.
Thermal print heads are dirty. Clean the thermal print heads
Possible Solution
1. Clean the platen rollers
page 3-7
(see ).
2. Clean the pinch rollers
page 3-8
(see ).
3. Clean the cleaning rollers
page 3-9
(see ).
1. Clean the thermal print
page 3-5
heads (see
2. Clear any debris from the
page 4-4
paper path (see
1. Clean the thermal print
heads, including the peel
page 3-5
rollers (see
2. Clean the platen rollers
page 3-7
(see ).
3. Clean the pinch rollers
page 3-8
(see ).
4. Clean the cleaning rollers
page 3-9
(see ).
(see page 3-5).
).
).
).
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