Problems When Playing - Roland Cakewalk A-500S Owner's Manual

Troubleshooting

Problems when playing

The display indicates "Lo"
When the batteries run low, the display will indicate "Lo." If this message appears, replace the batteries as soon as
possible.
Replacing the batteries will not erase the contents of SYSTEM settings (p. 47).
Playback contains clicks, dropouts, or other problems
Check the power management settings
You may be able to eliminate clicks and pops by changing your system's power management settings.
➝ "Power management settings" (p. 57)
Try updating the driver of your display adaptor (Windows)
You may be able to eliminate clicks and pops by updating the driver for the display adaptor installed in your
computer.
Have you set the system's "Performance" setting? (Windows)
You may be able to solve the problem by changing the "Performance" setting of the system.
➝ "System "Performance" settings (Windows)" (p. 59)
Could other software programs be running?
Close software that you're not using.
If the window of a Windows program has been closed but it is still shown in the taskbar, that program is still running.
Close all unneeded software that's shown in the taskbar.
Have you tried Windows Update or Microsoft Update? (Windows)
Try using Windows Update or Microsoft Update (provided by the Microsoft Corporation) to update your system to
the latest version.
Try disabling the LAN
In your computer's Device Manager, try disabling LAN (wired/wireless).
If this eliminates the clicks and pops, it may be that updating your LAN driver or BIOS may solve the problem. Check
whether updated software is available.
Could you have connected the A-500S to a USB hub?
Try connecting the A-500S directly to a USB connector on your computer.
Are you using the included USB cable?
You must use the included USB cable when using the A-500S. Some commercially available USB cables do not meet
the requirements of the USB standard, and this may prevent the A-500S from operating correctly.
Could you have updated the Mac OS X software while A-500S was connected?
It has been found that clicks or pops can occur if you performed a Mac OS X software update while the A-500S was
connected. If so, install the driver once again.
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