TV Ears Wireless Speaker User Manual

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TV Ears Wireless Speaker User Manual
TV Ears Customer Service
Please feel free to contact us with any questions, concerns, or problems about your TV Ears product. Here
are a few ways to contact your local TV Ears customer service:
• Call:
US: 1-866-611-9934
Canada: 1-800-263-4864
US Corporate Office Toll Free: 1-888-883-3277
Monday – Friday 7AM – 4PM PST
• Visit www.tvears.com
Lifetime Service Guarantee
Your new TV Ears Wireless Speaker system comes with a Lifetime Service Guarantee. The Lifetime Service
Guarantee ensures TV Ears, Inc. will provide repairs and replacements at a nominal fee (plus shipping) after
the limited warranty has expired. Refer to the limited warranty for full terms.
30-day Money Back Guarantee TV Ears, Inc. honors a 30-day money back guarantee for all TV Ears
products purchased through TV Ears. If for some reason you are not fully satisfied within 30-days of the
purchase date, please call one of the customer service numbers listed above. We will issue a Return
Merchandise Authorization (RMA) number. All returns must have a RMA number.

Important Safety Instructions

1. Read all instructions completely and heed all warnings. Install in accordance with TV Ears, Inc.'s
instructions.
2. Keep these instructions in a safe place for future reference.
3. For indoor use only.
4. Do not use or submerge TV Ears products near water, moisture, or other liquids.
5. Clean with a dry cloth.
6. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
7. For safety purposes, do not deface the prongs on the AC adapters. If the provided plug does not fit
into your outlet, purchase the correct adapter or consult an electrician for replacement of the
obsolete outlet.
8. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where the cord exits from the transmitter.
9. TV Ears recommends using a surge protector to protect your TV Ears from power surges.
10. Only use attachments and accessories specified by TV Ears, Inc. with your TV Ears system.
11. Refer all servicing to qualified service personnel. Servicing is required when the TV Ears product has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the TV Ears product, the TV Ears product has been exposed to rain or
moisture, does not operate normally, or has been dropped, cracked, or broken.
Congratulations!
You've taken the first step toward the TV Ears television experience. TV Ears
Wireless System will help you hear TV better. To ensure the best TV listening
experience please read the following manual thoroughly.

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Summary of Contents for TV Ears Wireless Speaker

  • Page 1: Important Safety Instructions

    TV Ears Customer Service Please feel free to contact us with any questions, concerns, or problems about your TV Ears product. Here are a few ways to contact your local TV Ears customer service: •...
  • Page 2: Included In Box

    Warnings Warning: To reduce the risk of fire or electric shock, do not expose the TV Ears product to rain or moisture. The TV Ears product should not be exposed to dripping or splashing liquids. Do not place objects filled with liquid such as vases on or near the TV Ears product.
  • Page 3: Installation Instructions

    Installation Tips: • Ports on the front of TVs are usually audio in ports and will not send sound to your TV Ears. • Fixed/Variable Audio Setting: audio out ports may be marked fixed or variable/fixed or R & L. A fixed audio out setting will allow the television volume to work independently from the TV Ears headset.
  • Page 4: Private Mode

    Repairs Before sending in your TV Ears products for repair, please call our customer service representatives for troubleshooting assistance. If we are unable to resolve the problem or if the product needs to be repaired a Return Merchandise Authorization (RMA) number will be issued.
  • Page 5: Troubleshooting Guide

    Frequently Asked Questions (FAQ’s) How do TV Ears work? TV Ears has 5 infrared lights on the front of the transmitter, which sends an infrared signal to the receiver in the speaker. 2. Why is the sound so clear? TV Ears Voice Clarification Circuitry takes the sound of the television and enhances the speech frequencies above the background noise, so the dialog is more clear.
  • Page 6: Specifications

    Returns & Repairs TV Ears provides repair service for the life of the product. A minimal fee may be applied. Proof of purchase is required for claims within the warranty period.

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