Lenovo ThinkServer RD240 Hardware Maintenance Manual page 20

• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See the parts listing in Chapter 6 "Parts listing, RD240 Types 1045, 1046, 1047, and 1048" on page 89 to
determine which components are customer replaceable units (CRUs) and which components are field
replaceable units (FRUs).
• If an action step is preceded by "(Trained service technician only)," that step must be performed only by
a trained service technician.
Symptom
The mouse or pointing device
does not work.
14
ThinkServer RD240 Hardware Maintenance Manual
Action
1. Make sure that:
• The mouse or pointing device is compatible with the server. Refer to the Web
site at
http://www.lenovo.com/thinkserver.
• The mouse or pointing-device cable is securely connected to the server.
• The mouse or pointing-device device drivers are installed correctly.
• The server and the monitor are turned on.
• The mouse is enabled in the Setup Utility program.
2. If you are using a USB mouse or pointing device and it is connected to a USB
hub, disconnect the mouse or pointing device from the hub and connect it
directly to the server.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Mouse or pointing device
b. (Trained service technician only) System board