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Kenmore 970-C8808 Series Use & Care Manual page 17

Front load dryer
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Avoid Service Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that
are not the result of defective workmanship or materials in this dryer.
IMPORTANT
Disconnect dryer from electrical service before performing any work on unit or on associated
systems (including electrical supply, gas inlet, water inlet or exhaust venting).
OCCURRENCE
POSSIBLE CAUSE
Dryer does not start.
Electrical power cord is not securely plugged in or
plug may be loose.
House fuse blown or circuit breaker tripped.
Thermal limiter tripped.
Dryer runs but won't
There are 2 house fuses in the dryer circuit. If 1 of the 2
heat.
fuses is blown, the drum may turn but the heater will not
operate (electric models).
Gas supply valve is not open (gas models).
Dryer does not have enough air supply to support the
burner fl ame (gas models).
LP gas supply tank is empty or there has been a utility
interruption of natural gas (gas models).
Drying cycle takes too
Lint fi lter is clogged with lint.
long, outside of the
dryer feels too hot or
Exhaust duct requirements have not been met.
smells hot.
Electric dryer is connected to a 208 volt circuit.
Drying procedures have not been followed.
Outside exhaust hood or exhaust duct may be
clogged or restricted.
High humidity.
Drying cycle stops after
Check Exhaust alerts have been overlooked and the
only a few minutes,
dryer shuts down after a few minutes.
leaving load wet
Excessive wrinkling.
Dryer is overloaded.
Items left in dryer too long.
Insuffi cient sorting of items.
Drying temperature too high.
Scratching or chipping
Foreign objects such as coins, pins, clips or buttons are
of the drum fi nish.
inside the dryer.*
Permanently attached items such as belt buckles,
zippers and fasteners may be hitting the inside of the
drum.*
*Drum damage caused by foreign objects or permanently attached items is not covered by the warranty.
Solutions to Common Problems
SOLUTION
Make sure the plug fi ts tightly in wall outlet.
Reset circuit breaker or replace fuse.
Make sure electrical line is not overloaded and the dryer is on a
separate circuit.
Call Sears or another qualifi ed service dealer for replacement.
Replace fuse.
Check to make sure supply valve is open. See INSTALLATION
INSTRUCTIONS for procedure.
See INSTALLATION INSTRUCTIONS .
Refi ll or replace tank.
Dryer should heat when utility service is restored.
Make sure all lint has been removed from the dryer lint fi lter
before starting each cycle.
Exhaust duct must be at least 4 inches in diameter and made of
rigid or semi-rigid metal.
When in place, the duct must have no more than four 90°
bends and must not exceed length listed in INSTALLATION
INSTRUCTIONS.
Drying time will be 20% longer than drying on a 240 volt
circuit.
See "Operating Instructions."
Clean out any obstruction.
Use a dehumidifi er near the dryer.
Immediately inspect your venting system and make any repairs
or perform any cleaning procedures necessary.
Do not overload. See "Operating Instructions."
Remove items as soon as cycle ends.
See "Operating Instructions."
Follow fabric care label instructions.
Always remove foreign objects from pockets before laundering.
Remove objects from drum and restart dryer.
It may be necessary to sew a scrap of material securely around
ornaments before drying to prevent scratching and damage to
the dryer.
17

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