HP ProLiant DL385 Quickspecs page 31

QuickSpecs
Additional Options
HP USB and SD Options HP USB 04 Standard Keyboard HP USB and SD Options HP USB and SD Options HP USB and SD Options
HP Care Pack Services HP Care Pack Services HP Care Pack Services HP Care Pack Services Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service Hardware Services On-site Service
4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years, Electronic
4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years, Electronic
Hardware Services 6-Hour Call to Repair On-site Service Hardware Services 6-Hour Call to Repair On-site Service Hardware Services 6-Hour Call to Repair On-site Service Hardware Services 6-Hour Call to Repair On-site Service
6-Hour Call to Repair, On-site Service, 7-Day x 24-Hour Coverage, 3 Years,
Electronic
Installation & Start-up Services Installation & Start-up Services Installation & Start-up Services Installation & Start-up Services
Hardware Installation, Electronic
Installation & Start-Up of a ProLiant server and Microsoft or Linux O/S per the
Customer Description and/or Data Sheet. To be delivered on a scheduled basis 8am-
5pm, M-F, excl. HP holidays, Electronic
Installation and Startup for Insight Rapid Deployment software, Electronic
Support Plus Support Plus Support Plus Support Plus
Onsite HW support, 8am-9pm, M-F, 4hr response and Microsoft O/S SW Tech
support offsite, onsite at HP's discretion, 8am-9pm, M-F 2hr response time excl. HP
holidays, Electronic
Support Plus 24 Support Plus 24
Support Plus 24 Support Plus 24
Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
Onsite HW support 24x7, 4hr response and SUSE Linux SW Tech support offsite,
onsite at HP's discretion, 24x7 2hr response time incl. HP holidays, Electronic
Onsite HW support 24x7, 4hr response and Red Hat Enterprise Linux SW Tech
support offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays,
Electronic
NOTE: For more information, customer/resellers can contact: NOTE: NOTE: NOTE:
http://www.hp.com/services/carepack.
DA - 13161 North America — Version 23 — February 19, 2010
HP ProLiant DL385 Generation 5p (G5p) HP ProLiant DL385 Generation 5p (G5p) HP ProLiant DL385 Generation 5p (G5p) HP ProLiant DL385 Generation 5p (G5p)
DT528A#ABA
U4544E
U4545E
U4546E
U4554E
U4555E
U5683E
U4556E
U4557E
U6312E
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