Servicing - Zanussi FL 882 Instruction Booklet

SERVICING

Before contacting your nearest Zanussi Service Centre,
please make the following checks:
The machine does not start up
¥ The programme selector dial has not been pulled out
¥ The door is not closed properly
¥ No water is entering the machine (see: the machine does
not fill)
The machine does not fill
¥ The water taps are not turned on
¥ The water supply has been disconnected
¥ The inlet hoses are kinked
¥ The water pressure is too low
¥ The water inlet filters are clogged
The machine empties as it fills
¥ The end of the drain hose is too low
¥ The end of the drain hose is submerged in water
¥ Drain pipe has no vent hole
The machine does not drain or spin
¥ You have selected a gentle wash cycle
¥ The drain filter is clogged
¥ The drain hose is kinked
¥ The drainage system pipes are blocked
¥ The drain hose extension is incorrect
The machine leaks or overflows
¥ Too much detergent
¥ Unsuitable detergent
¥ The inlet hose is loose
¥ The detergent dispenser drawer or recess is clogged
¥ The end of the drain hose is not securely positioned
The machine vibrates or is noisy
¥ The internal packing has not been removed
¥ The machine is not level
¥ The machine is in contact with the wall or furniture
¥ The washing load is badly distributed
¥ The machine is overloaded
The door does not open
¥ The safety device has locked it
If, after the above checks, there is still a fault, call your local
Zanussi Service Force Centre.
In-guarantee customers should ensure that the above
checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical
breakdown.
Please note that proof of purchase is required for any in-
guarantee service calls.
Service & Spare Parts
If you require an engineer or wish to purchase spare parts
contact your local Zanussi Service Force Centre by
telephoning:
0990 929929
Your telephone call will be routed to the Service Centre
covering your post code area.
Further information can be found in the accompanying
customer care booklet and also in your local telephone
directed under ÇZÈ.
When you call the Service Force Centre please make sure
you give the model and serial number of the appliance.
Rating plate
Mod. ..........
Prod. No. ...........
Ser. No. .........
P0042
Customer Care
For general enquiries concerning your Zanussi appliance or
for further information on Zanussi products, please contact
our Customer Care Department by letter or telephone as
follows:
Customer Care Department
Zanussi
Zanussi House
Hambridge Road
Newbury
Berkshire
RG14 5EP
Tel: 01635 521313
This information can be
found on the rating plate
(see picture) or on the
guarantee card.
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