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Servicing
If, having followed these instructions
carefully, your machine fails to work
properly, contact your local Zanussi
Service Network, giving the full model
number and date of purchase if the
appliance is under guarantee.
Details of your local Zanussi Network
Service Centre can be found by looking in
the White Pages phone book under
Zanussi.
Before you do that, though, it is worth
making a few simple checks yourself.
If the machine won't start...
Ensure that the programme control knob
on the machine is pulled out into the 'on'
position.
Make sure that the door of the machine is
firmly shut.
Make sure that the appliance is properly
plugged in and that the socket switch (if
any) is in the 'on' position.
Check that there is power at the socket
by plugging in an appliance you know to
be working - a small lamp, for example.
If this too fails to work, check the main
circuit fuses in your home's consumer
unit or main fuse box.
If the machine won't fill...
Make sure that the supply hoses are not
kinked.
Make sure that that all water taps are
turned on.
Check that there is sufficient water
pressure. A way to check this is to place a
two gallon bucket under the water
feed pipe to the appliance and turn on the
tap(s). The bucket should fill in about
one minute.
If the machine won't drain or spin...
Unhook the drain hose from the drain pipe
or sink and hold the hose over a bowl on
the floor. The water should drain by
gravity into the bowl. If the bowl is full,
hook the hose back up and empty the
bowl. Repeat the procedure until the
water has drained from the machine.
Then check that the drain filter in the
machine is not clogged.
If the machine empties as it fills...
Make sure the end of the drain hose is not
less than 50cm (20") above floor level.
If the machine vibrates badly, or is too
noisy...
Check that the machine is absolutely
level.
Check that there is sufficient clearance
between the machine and wall,
furniture, ete.
Check that all the internal packing,
plastic spacers and transit security bolts
have been removed as described at the
start of these instructions.
IN-GUARANTEE CUSTOMERS
SHOULD ENSURE THAT THE
ABOVE CHECKS HAVE BEEN
MADE AS THE ENGINEER WILL
MAKE A CHARGE IF THE FAULT
IS NOT A MECHANICAL OR
ELECTRICAL BREAKDOWN.
* Please note that proof of purchase is
required for any in-guarantee service calls.
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