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Table of Contents
User's Manual


Table of Contents

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  • Page 1 User's Manual L830...
  • Page 2: Table Of Contents

    Operating Basics The Keyboard ..................4-1 Optical disc drives ................4-4 TOSHIBA VIDEO PLAYER ..............4-10 TOSHIBA Blu-ray Disc Player ............4-13 3D Playback on an External 3D Device ..........4-14 Wireless communications ..............4-19 LAN ....................... 4-22 User's Manual...
  • Page 3 Special features ..................5-3 TOSHIBA Password utility ..............5-5 TOSHIBA System Settings ..............5-8 TOSHIBA Media Player by sMedio TrueLink+ ........5-14 TOSHIBA PC Health Monitor .............. 5-15 Using the Hard Disk Drive (HDD) Protection ........5-17 System Recovery ................5-19...
  • Page 4 User's Manual...
  • Page 5: Chapter 1 Toshiba Legal, Regulatory And Safety

    TOSHIBA computers. Copyright, Disclaimer and Trademarks Copyright © 2012 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
  • Page 6: Regulatory Information

    Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
  • Page 7: Fcc Conditions

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...
  • Page 8 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.
  • Page 9 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 10 The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.
  • Page 11: Video Standard Notice

    For more detailed information about recycling of this product, please visit our website ( or contact call center (1800-200-8674). These symbols may not stick depending on the country and region where you purchased.
  • Page 12 ------------------------ /*===================================================== Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
  • Page 13 ---------------------------------- /* Copyright (C) 1995-1998 Eric Young ( All rights reserved. This package is an SSL implementation written by Eric Young ( The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to.
  • Page 14: Energy Star Program

    ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...
  • Page 15: Disposing Of The Computer And The Computer's Batteries

    DVD SuperMulti with Double Layer Blu-ray™ Combo drive Blu-ray™ Writer drive Panasonic Precision Devices Co., Ltd. 1080 Takano Nagomi-machi Tamana-Gun Kumamoto, Japan 2. TOSHIBA SAMSUNG STORAGE TECHNOLOGY DVD SuperMulti with Double Layer DVD SuperMulti Blu-ray™ Combo drive Blu-ray™ Writer drive User's Manual...
  • Page 16: General Precautions

    General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.
  • Page 17 Provide adequate ventilation Always make sure your computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet (even if your computer is in Sleep Mode). In this condition, observe the following: Never cover your computer or AC adaptor with any object.
  • Page 18: Information For Wireless Devices

    Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.
  • Page 19: Bluetooth Wireless Technology Interoperability

    If you should experience any such problem, immediately turn off either one of your Bluetooth or Wireless LAN. Please visit, if you have any questions about using Wireless LAN or Bluetooth Card from TOSHIBA. In Europe visit Your Bluetooth product is not compatible with devices using Bluetooth Version 1.0B specifications...
  • Page 20: Radio Regulatory Information

    In some situations or environments, the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: Using the Wireless products equipment on board of airplanes, or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful.
  • Page 21 Restrictions for Use of 5150-5350MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply. Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas,...
  • Page 22 Russian Limited e.i.r.p 100mW. Permitted to use Federation: only for indoor applications, closed industrial and warehouse areas, and on board aircraft. Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight.
  • Page 23 In the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user’s manual for the details regarding antenna location. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population;...
  • Page 24 If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 25: Device Authorization

    Device Authorization This device obtains the Technical Regulation Conformity Certification and it belongs to the device class of radio equipment of low-power data communication system radio station stipulated in the Telecommunications Business Law of Japan. ® Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC b/g/n Wireless LAN The Name of the radio equipment: RTL8188CE Japan Approvals Institute for Telecommunications Equipment...
  • Page 26: Legal Footnotes

    (41°F to 86°F) or >25°C (77°F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model - please refer to your computer documentation or visit the TOSHIBA website at for details). User's Manual 1-22...
  • Page 27 For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section for more information.
  • Page 28: Battery Life

    Published battery life numbers are achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
  • Page 29: Messages

    Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed.
  • Page 30: Chapter 2 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
  • Page 31: Using Your Product For The First Time

    Click Tap the Touch Pad or click the left TouchPad control button once. Left click the mouse once. Tap the touch screen once (only for touch screen models). Right-click Click the right Touch Pad control button once. Right click the mouse once. Press and hold on the touch screen (only for touch screen models).
  • Page 32: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 33 When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched.
  • Page 34: Opening The Display

    Connect the AC adaptor’s DC output plug to the DC IN 19V jack on the left of the computer. Figure 2-3 Connecting the DC output plug to the computer(L830) 1. DC IN 19V jack 2. DC output plug Plug the power cord into a live wall outlet - the DC IN/Battery indicator on the front of the computer should glow.
  • Page 35: Turning On The Power

    Volume cannot be adjusted during Windows Setup. Open the display panel. Press and hold the computer's power button for two or three seconds. Figure 2-6 Turning on the power(L830) 1. Power button Initial setup The Windows 8 Startup Screen will be the first screen displayed when you turn on the power.
  • Page 36: Turning Off The Power

    Getting to know the Start screen The Windows 8 Start screen provides you a new and easy way to access your favorite things, such as apps, websites and contacts. By pointing the mouse pointer to the lower-right (or upper-right) corner of your screen, you will find a list of charms with different demands, including basic tasks such as turning off the power and advanced PC settings.
  • Page 37: Sleep Mode

    If you need to restart the computer, there are three ways this can be achieved: In the Settings charm, click Power and then select Restart. Press CTRL, ALT and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( ) in the lower-right corner.
  • Page 38 Please note that keyboard keys can only be used if the Wake- up on Keyboard option is enabled within the TOSHIBA System Settings. If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode.
  • Page 39: Hibernation Mode

    Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that, the next time it is turned on, the previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer.
  • Page 40 Click the Save changes button. Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid. In order to define these settings, you can follow the steps as described below: Click Power Options and then click Choose what the power button does or Choose what closing the lid does.
  • Page 41: Chapter 3 The Grand Tour

    Front with the display closed The following figures show the computer’s front with its display panel in the closed position. Figure 3-1 Front of the computer with display panel closed(L830) 1. DC IN/Battery indicator 3. Wireless communication indicator 2. Power indicator...
  • Page 42: Left Side

    Left side The following figures show the computer’s left side. Figure 3-3 The left side of the computer(L830) 1. DC IN 19V jack 5. Optical disc drive 2. Universal Serial Bus (USB 2.0 or 3.0) port* 3.
  • Page 43 Universal Serial Bus Two Universal Serial Bus ports, which complies (USB 2.0 or 3.0) port to the USB 2.0 or 3.0 standard, are provided on the left side of the computer. The USB port type may vary depending on the model you purchased.
  • Page 44: Right Side

    Do not connect any cable other than a LAN cable to the LAN jack. It could cause damage or malfunction. Right side The following figures show the computer’s right side. Figure 3-5 The right side of the computer(L830) 1. Headphone jack 6. External RGB monitor port* 2. Microphone jack 7.
  • Page 45 Universal Serial Bus One Universal Serial Bus port, which complies to (USB 2.0 or 3.0) port the USB 2.0 or 3.0 standard, is provided on the right side of the computer. The USB port type may vary depending on the model you purchased.
  • Page 46: Back

    Back The following figure shows the computer’s back. Figure 3-7 The back of the computer(L830) 1. Battery pack Product appearance depends on the model you purchased. Battery pack...
  • Page 47: Front With The Display Open

    Figure 3-9 The underside of the computer(L830) 1. Battery lock 3. Memory module slot 2. Battery release latch Battery lock Slide the battery lock to release the battery pack ready for removal. Battery release latch Slide and hold this latch into its "Unlock" position in order to release the battery pack for removal.
  • Page 48 Figure 3-11 The front of the computer with the display panel open(L830) 1. Wireless communication antennas 7. Display hinges (not shown)* 2. Microphone* 8. Stereo speakers 3. Web Camera LED* 9. Keyboard 4. Web Camera* 10. Touch Pad 5. Display screen 11.
  • Page 49 Web Camera Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool. Enables the transmission of video and use of video chat via the internet using specialized applications.
  • Page 50: Internal Hardware Components

    The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Desktop -> Desktop Assist(in taskbar) -> Support & Recovery -> PC Diagnostic Tool.
  • Page 51 Under certain unusual conditions of prolonged non-use and/or exposure to high temperatures, the SSD may be vulnerable to data retention errors. Legal Footnote (Hard Disk Drive (HDD) Capacity) For more information regarding Hard Disk Drive (HDD) Capacity, please refer to the Legal Footnotes section.
  • Page 52 Intel ® Display Power Saving Technology Intel GPU model may include the Display Power Saving Technology feature that can save the computer's power consumption by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled at factory default.
  • Page 53: Monitoring Of Power Condition

    Monitoring of power condition Power conditions The computer's operating capability and battery charge status are affected by different power conditions, including whether an AC adaptor is connected and what the charge level is for that battery. The LED in the table below refers to the DC IN/Battery indicator. Power on Power off (no operation)
  • Page 54: Specifications

    Under any other conditions, the indicator does not light. Specifications This section summarizes the computer’s technical specifications. Physical Dimensions Physical Dimensions shown below do not include parts that extend beyond the main body. L830 329 (w) x 221 (d) x 27/31 (h) millimeters User's Manual 3-14...
  • Page 55: Environmental Requirements

    Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5°C (41°F) to 35°C 20% to 80% (95°F) (noncondensing) Non-operating -20°C (-4°F) to 60°C 10% to 90% (140°F) (noncondensing) Wet-bulb temperature 29°C maximum Conditions Altitude (from sea level) Operating -60 to 3,000 meters Non-operating -60 to 10,000 meters maximum...
  • Page 56: Ac Power Cord And Connectors

    Signal Name Description Power Supply Ground Reserved Reserved Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal Data Clock Signal I/O (I): Input to computer I/O (O): Output from computer AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used.
  • Page 57 Germany: United Kingdom: In Europe, two conductors power cord must be VDE type, H05VVH2-F or H03VVH2-F and for three conductors power cord must be VDE type, H05VV-F. For the United States and Canada, two pin plug configuration must be a 2-15P (250V) or 1-15P (125V) and three pin plug configuration must be 6-15P (250V) or 5-15P (125V) as designated in the U.S.
  • Page 58: Chapter 4 Operating Basics

    The following figure shows the position of the CAPS LOCK indicator which shows the following condition: When the CAPS LOCK indicator glows, the keyboard will produce capitals when any letter is typed. Figure 4-1 Keypad indicators(L830) 1. CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format.
  • Page 59: Function Key

    Sleep Mode. You can configure the Function Keys Mode by selecting the "Special function mode" or "Standard F1-F12 mode". Please refer to the TOSHIBA System Settings section. Function keys let you enable or disable certain features of the computer.
  • Page 60: Windows Special Keys

    Some functions will show the toast notification at the edges of the screen. Those toast notifications are disabled at factory default. you can enable them in the TOSHIBA Function Key application. To access it, click Desktop -> Desktop Assist(in taskbar) -> Tools &...
  • Page 61: Optical Disc Drives

    Optical disc drives The computer may be installed with a DVD Super Multi drive, Blu-ray™ Combo drive or Blu-ray™ Writer drive (BDXL™). When the computer is accessing an optical disc, the indicator on the drive glows. Formats The drives support the following formats. DVD Super Multi drive The drive supports the following formats: CD-ROM, DVD-ROM, DVD- Video, CD-DA, CD-Text, Photo CD™...
  • Page 62 Grasp the disc tray gently and pull until it is fully opened. Figure 4-5 Pressing the eject button and pulling the disc tray open(L830) 1. Eject button 2. Disc tray Lay the disc, label side up, in the disc tray.
  • Page 63: Removing Discs

    If the power is off, you can open the disc tray by inserting a slender object (about 15 mm) such as a straightened paper clip into the eject hole near the eject button. Figure 4-7 Manual release with the eject hole(L830) Φ1.0mm 1. Eject hole Turn off the power before you use the eject hole.
  • Page 64: Writable Discs

    Writable discs This section describes the types of writable discs. Check the specifications of your drive to see the types of discs it can write. CD-R discs can be written only once. The recorded data cannot be erased or changed. CD-RW discs including multi speed CD-RW discs, high-speed CD-RW discs and ultra-speed CD-RW discs can be recorded more than once.
  • Page 65: Before Writing Or Rewriting

    Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.
  • Page 66 DVD+R: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) TAIYO YUDEN CO., Ltd. (for 8x and 16x speed media) DVD+R DL: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x speed media) DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version Victor Company of Japan, Ltd.
  • Page 67: Toshiba Video Player

    Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA VIDEO PLAYER Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER: Notes on use This software can only be used on Windows 8.
  • Page 68 Do not lock the computer using the Windows logo ( ) + L keys when running the TOSHIBA VIDEO PLAYER. The TOSHIBA VIDEO PLAYER does not have a parental control function. In order to protect copyrights, the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running.
  • Page 69 TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched and click the Help button. User's Manual...
  • Page 70: Toshiba Blu-ray Disc Player

    TOSHIBA Blu-ray Disc Player Please be aware of the following limitations when you use TOSHIBA Blu- ray Disc Player. Notes on Use This software can only be used on Windows 8. Playback of high bit rate content may cause frame dropping, audio skipping or decrease in computer performance.
  • Page 71: 3d Playback On An External 3d Device

    To playback video on an external display or TV using TOSHIBA Blu- ray Disc Player, use output devices like external displays or TV that have HDCP supported HDMI port. The video cannot be displayed on an external display or TV connected to the RGB connector.
  • Page 72 2D home video and other 2D contents you created, in 3D according to your personal preferences. The TOSHIBA VIDEO PLAYER is set by default in the 2D format. By pressing the 2Dto3D conversion function button, you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D.
  • Page 73 The protection of intellectual property rights is essential for TOSHIBA. In this respect, TOSHIBA underlines that the Player should not be used in a manner infringing such rights. It is your...
  • Page 74 The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use. The 2Dto3D conversion function simply uses TOSHIBA's original algorithm to apply pseudo 3D effect to the 2D content. The Player is set by default in the 2D format. By pressing the 2Dto3D...
  • Page 75 Depending on the system environment, the player may automatically switch into 2D if you perform any of the following operations during 3D playback. Furthermore, you may experience some time lag when the switching occurs. - Opening windows or pop-ups such as [Right-Click Menu], [Settings Window], [File Select] or [Error Message].
  • Page 76: Wireless Communications

    Wireless communications The computer’s wireless communication function supports some wireless communication devices. Only some models are equipped with both Wireless LAN and Bluetooth functions. Do not use the Wireless LAN (Wi-Fi) or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields.
  • Page 77: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...
  • Page 78: Bluetooth Wireless Technology

    regulations may impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5GHz (5150-5850 MHz) (Revision a and n) Band 2.4GHz (2400-2483.5 MHz) (Revision b/g and n) The range of the wireless signal is related to the transmit rate of the wireless communication.
  • Page 79: Lan

    The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). This section describes how to connect/disconnect to a LAN. Do not install or remove a memory module while Wake-up on LAN is enabled.
  • Page 80: Battery

    Turn off the power to all external devices connected to the computer. Plug one end of the cable into the LAN jack. Press gently until you hear the latch click into place. Figure 4-8 Connecting the LAN cable(L830) 1. LAN jack 2. LAN cable Plug the other end of the cable into a LAN hub connector or router.
  • Page 81: Care And Use Of The Battery Pack

    TOSHIBA as replacements. The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.
  • Page 82 Use only the computer connected to an AC power source or optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger.
  • Page 83: Monitoring Battery Capacity

    The DC IN/Battery indicator may show a rapid decrease in battery operating time when you try to charge a battery under the following conditions: The battery has not been used for a long time. The battery has completely discharged and been left in the computer for a long time.
  • Page 84: Extending Battery Life

    How much charge the battery contained to begin with. How you use optional devices, such as a USB device, to which the battery supplies power. Whether you enable Sleep Mode, which can conserve battery power if you are frequently turning the computer off and on. Where you store your programs and data.
  • Page 85: Replacing The Battery Pack

    3. Operate the computer on battery power for five minutes. If you find that the battery pack has at least five minutes of operating time, continue operating until the battery pack is fully discharged, however, if the DC IN/Battery indicator flashes or there is some other warning to indicate a low battery condition, go to Step 4.
  • Page 86: Additional Memory Module

    Slide and hold the battery release latch to disengage the battery pack and then lift it up to remove it from the computer. Figure 4-9 Releasing the battery pack -1(L830) Figure 4-10 Releasing the battery pack -2(L830) 1. Battery lock 3.
  • Page 87: Installing A Memory Module

    When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions.
  • Page 88 Slide your fingernail or a thin object under the cover and lift it off. Figure 4-11 Removing the memory module cover(L830) 1. Memory module cover 2. Screws Product appearance depends on the model you purchased. User's Manual 4-31...
  • Page 89 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place. Figure 4-12 Seating the memory module(L830) 1. Notch 3. Slot A 2.
  • Page 90: Removing A Memory Module

    Seat the memory module cover in place and secure it with the screws. Take care to ensure that the memory module cover is firmly closed. Figure 4-13 Seating the memory module cover(L830) 1. Memory module cover 2. Screws Product appearance depends on the model you purchased.
  • Page 91: Peripheral Devices

    Do not touch the connectors on the memory module or on the computer. Debris on the connectors may cause memory access problems. Figure 4-14 Removing the memory module(L830) 1. Latches Product appearance depends on the model you purchased. Seat the memory module cover in place and secure it with the screws.
  • Page 92: Memory Media

    Please note that an adaptor is required to use miniSD/microSD Card. Please note that not all memory media have been tested and verified to work correctly. Therefore, it is not possible to guarantee that all memory media will operate properly. The slot does not support Magic Gate functions.
  • Page 93: Media Care

    SDXC 64GB Memory media format New media cards are formatted according to specific standards. If you wish to reformat a media card, be sure to do so with a device that uses media cards. Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards.
  • Page 94: Inserting A Memory Media

    Press the memory media gently to ensure a firm connection is made. The memory media will be partially out of the slot. Figure 4-16 Inserting a memory media(L830) 1. Memory media slot 2. Memory media Make sure memory media is oriented properly before you insert it. If you insert the media in wrong direction, you may not be able to remove it.
  • Page 95: External Monitor

    Connecting the monitor cable Connect the monitor cable to the External RGB monitor port. Figure 4-17 Connecting the monitor cable to the External RGB monitor port (L830) 1. External RGB monitor port 2. Monitor cable There are no fastening screws for an external monitor cable on this computer's External RGB monitor port.
  • Page 96 Plug the other end of the HDMI cable into the HDMI out port on your computer. Figure 4-18 Connecting the HDMI out port (L830) 1. HDMI out port 2. HDMI cable Please do not plug/unplug an HDMI display device under the following conditions: The system is starting up.
  • Page 97: Security Lock

    1. Click Desktop -> Desktop Assist(in taskbar) -> Control Panel -> Hardware and Sound -> Sound. 2. In the Playback tab, select the playback device which you want to switch to. 3. To use the internal speakers on your computer, select Speakers. To use the television or the external monitor that you have connected to the computer, select a different playback device.
  • Page 98: Optional Toshiba Accessories

    In order to connect a security cable to the computer, follow the steps as detailed below: Turn the computer so its right side faces you. Align the security cable with the lock slot and secure it in place. Figure 4-19 Security lock (L830) 1. Security lock slot 2. Security lock Optional TOSHIBA Accessories You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use.
  • Page 99: Microphone Level

    For more information, please refer to the help file. Your computer may be preinstalled with SRS Premium Sound HD or TOSHIBA Audio Enhancement depending on the model you purchased. SmartAudio Your computer contains SmartAudio, a powerful program that allows you to configure your audio software to enhance and personalize your listening experience.
  • Page 100: Computer Handling

    To open the Screen Resolution dialog, click Desktop -> Desktop Assist(in taskbar) -> Control Panel -> Appearance and Personalization -> Display -> Change display settings. If you are running some applications (for example a 3D application or video playback and so on), you may see some disturbance, flickering or frame dropping on your screen.
  • Page 101: Heat Dispersal

    Before carrying your computer, shut it down, disconnect the AC adaptor and allow it to cool down - a failure to follow this instruction may result in minor heat injury. Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to computer, computer failure or loss of data.
  • Page 102: Chapter 5 Utilities And Advanced Usage

    For details on TOSHIBA PC Diagnostic Tool, see the help file. TOSHIBA Password This utility allows you to set a password in order utility to restrict access to the computer.
  • Page 103 To access this utility, click Desktop -> Desktop Assist(in taskbar) -> Tools & Utilities -> eco Utility. For details on TOSHIBA eco utility, see the help file. TOSHIBA Blu-ray This software is provided for playback of Blu-ray Disc Player Disc™.
  • Page 104: Special Features

    You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 105 Function Keys Function Keys are specific key combinations that let you quickly change the system configuration directly from the keyboard without running a system program. Display automatic This feature automatically cuts off power to the computer's display panel when there is no power off keyboard input for a specified time, with power being restored the next time a key is pressed.
  • Page 106: Toshiba Password Utility

    You may not have all the features listed above depending on the model you purchased. TOSHIBA Password utility The TOSHIBA Password utility provides two levels of password security: User and Supervisor. Passwords set by the TOSHIBA Password utility function are different from the Windows password. User's Manual...
  • Page 107: User Password

    Desktop -> Desktop Assist(in taskbar) -> Tools & Utilities -> User Password User authentication may be required to validate user rights when using TOSHIBA Password Utility to delete or change passwords, etc. Set (button) Click this button to register a password. After a password is set, you will be prompted to enter it when you start the computer.
  • Page 108: Supervisor Password

    If your computer does not load the BIOS Setup utility, please refer to the Troubleshooting section. If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held...
  • Page 109: Toshiba System Settings

    -> Tools & Utilities -> System Settings. TOSHIBA System Settings window The TOSHIBA System Settings window contains a number of tabs to allow specific functions of the computer to be configured. In addition there are also three buttons: OK, Cancel and Apply.
  • Page 110 Sleep and Charge This tab allows you to set advanced features when the power of the computer is turned OFF. "Power OFF" includes Sleep Mode, Hibernation Mode or shutdown state. It also displays the remaining battery capacity. Sleep and Charge Your computer can supply USB bus power (DC5V) to the USB port even when the computer is turned OFF.
  • Page 111 When Sleep and Charge function is enabled, the USB Wakeup function does not work for compatible ports. In that case, if there is a USB port that does not have the Sleep and Charge function, attach the mouse or keyboard to it. If all USB ports have the Sleep and Charge function, change to disable Sleep and Charge function.
  • Page 112 The boot device selection methods described above will not change the boot priority settings that have been configured in TOSHIBA System Settings. In addition, if you press a key other than one of those listed, or if the selected device is not installed, the system will continue to boot according to the current and available settings in TOSHIBA System Settings.
  • Page 113 Boot speed This option allows you to select system boot-up speed. Fast Reduces system boot-up time. System can boot only from the built-in HDD and only internal LCD and keyboard are supported during the boot process. Normal System boots up at normal speed. Panel Open - Power On This option allows you to change the Panel Open - Power On setting.
  • Page 114 Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled. Enabled Enables the USB Legacy Emulation.
  • Page 115: Toshiba Media Player By Smedio Truelink

    The ODD Tray Lock function is supported with some models. TOSHIBA Media Player by sMedio TrueLink+ Please be aware of the following limitations when you use the TOSHIBA Media Player by sMedio TrueLink+: Notes on use This software is a multimedia player which can be used to play back video, music and photo.
  • Page 116: Toshiba Pc Health Monitor

    Operating TOSHIBA Media Player by sMedio TrueLink+ The steps for playing a video file on a local library: Click My Local Library on the Start Page of TOSHIBA Media Player. Click a video file to playback. The steps for playing a music file on a local library: Click My Local Library on the Start Page of TOSHIBA Media Player.
  • Page 117 Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD.
  • Page 118: Using The Hard Disk Drive (hdd) Protection

    A message will be displayed if any changes which may interfere with the operation of the program are detected. Follow the instructions displayed on screen in the message. Using the Hard Disk Drive (HDD) Protection HDD Protection can reduce the risk of damage on the hard disk drive. Using an acceleration sensor built into the computer, HDD Protection detects vibration shocks and similar signs of movement of the computer, and automatically moves the Hard Disk Drive head to a safe position to...
  • Page 119 There are the following conditions for HDD Protection icon. Normal TOSHIBA HDD Protection is enabled. Protection TOSHIBA HDD Protection is active. The hard disk drive head is in a safe position. TOSHIBA HDD Protection is disabled. Detection Level There are four sensitivity levels in which vibrations, impacts and their similar signs are detected can be set to OFF, 1, 2 and 3 in ascending order.
  • Page 120: System Recovery

    This 3D object virtually represents the Computer's internal Hard Disk Drive. This representation may vary from the actual number of disks, disk rotation, head movement, part size, shape and direction. This feature may use a large amount of CPU and memory on some models.
  • Page 121 Do not use on an unstable surface such as a stand. A recovery image of the software on your computer is stored on the Hard Disk Drive, and can be copied to either disc media or USB Flash Memory by using the following steps: Select either blank disc or USB Flash Memory.
  • Page 122 To open the setup files, Click Desktop -> Desktop Assist(in taskbar) -> All Programs -> TOSHIBA -> Applications and Drivers. TOSHIBA Media Player by sMedio TrueLink+ application is not included in the setup files above but can be downloaded from Windows Store.
  • Page 123: Recovery Hard Disk Drive

    However, if you have already created a "Recovery Media", you can use it to restore the recovery partition. If you have not created "Recovery Media", please contact TOSHIBA support for assistance. Restoring the pre-installed software from the Recovery Hard Disk Drive A portion of the total Hard Disk Drive space is configured as a hidden recovery partition.
  • Page 124 * Please note that this service is not free-of-charge. Visit on the Internet. Follow the on-screen instructions. You will receive your Recovery Discs within two weeks after placing your order. User's Manual 5-23...
  • Page 125: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.
  • Page 126: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.
  • Page 127: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.
  • Page 128: Hardware And System Checklist

    The computer will not load advanced options during startup By holding down one of the following keys during startup, your computer will load advanced options as shown below. Advanced option BIOS utility Boot menu 0 (zero) Recovery options If your computer starts to load the Operating System instead of desired advanced options, follow the steps below: In the Settings charm, click Power and then select Restart.
  • Page 129: Ac Power

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 130 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Battery doesn’t If you frequently recharge a partially charged...
  • Page 131: Real Time Clock

    (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to the...
  • Page 132: Hard Disk Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA System Settings - please refer to the Boot Priority Options section for further information.
  • Page 133: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section, and the documentation supplied with your mouse.
  • Page 134: Touch Pad

    Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click If you are still unable to resolve the problem, contact TOSHIBA Support. The reaction of Adjust the touch Sensitivity. Touch pad is either To access it, click Desktop ->...
  • Page 135: Usb Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 136 Sleep and Charge Enable the Sleep and Charge function in the function. TOSHIBA System Settings. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 137: Sound System

    Problem Procedure The battery depletes If Sleep and Charge function is enabled, the quickly even when I computer's battery will discharge during turned OFF the hibernation or when the computer is turned off. power of the Connect the AC adaptor to the computer or disable computer.
  • Page 138 Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 139 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.
  • Page 140: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 141: Where To Write

    Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit on the Internet. User's Manual...
  • Page 142: Index

    Index hinges 3-9 opening 2-5 screen 3-9 AC adaptor additional 4-41 Display controller 3-11 connecting 2-3 DC IN 19V jack 3-2 Documentation list 2-1 Dual Pointing Device Touch Pad 6-10 Battery DVD Super Multi drive extending life 4-27 using monitoring capacity 4-26 writing real time clock 3-11, 4-23 save mode 5-4...
  • Page 143 6-4 Pointing device 6-9 Memory media slot 4-34 Power 6-4 Real Time Clock 6-7 Moving the computer 4-43 Sound system 6-13 TOSHIBA support 6-16 MultiMediaCard Touch Pad 6-10 removing 4-37 USB device 6-11 USB mouse 6-11 User's Manual Index-2...
  • Page 144 4-36 note 4-35 Security lock 4-40 Sleep Mode setting 2-8 System automatic 5-4 Sound system problems 6-13 TOSHIBA Desktop Assist 5-1 TOSHIBA PC Diagnostic Tool 5-1 USB device problems 6-11 Video mode 4-42 Video RAM 3-11 User's Manual Index-3...

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