Preparation; Validation; Firmware Validation; Automatic Detection Validation - Cisco IP Phones Installation And Configuration Manual

Netvanta unified communications technical note
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Preparation

After the firmware and configuration files are installed on the UC server and the DHCP server is
configured, the next step is connecting the phones to the network and waiting for the initial boot. The
initial boot may take a long time to complete if firmware upgrades occur. While this upgrade is
happening, do not unplug the phone.

Validation

After the phone firmware is upgraded and rebooted and the phone is in an idle state, make sure that the
phone is running the correct firmware and has been automatically detected by the UC server.

Firmware Validation

To verify the firmware:
1. From the Cisco phone, select Settings > Status.
2. Scroll down and select Firmware Versions.
3. Examine Application Load ID. It should read P0S3-08-9-00.
If the firmware version listed on the phone does not match the above value, consult the
troubleshooting section at the end of this document.

Automatic Detection Validation

To verify automatic detection:
1. Launch the UC client: select Start > All Programs > UC Client.
2. Log in using the admin authentication or using an authentication with admin profile access.
3. In the Administration menu, select Phones.
4. Sort by the medium access control (MAC) address column and search for the MAC address of the
Cisco phone that you connected to the network. The phone's MAC address is printed on the
underside of the phone.
If the phone does not appear in the list, consult the troubleshooting section at the end of this
document.
Adding an Identity
You must either have an unused identity that you can add to the phone, or you must create a new
identity/user to associate with the phone. For more information about creating users and identities in the
UC server, refer to the NetVanta UC Server Administrator Guide–Enterprise Communications Edition,
available online at
http://kb.adtran.com/.
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