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Congratulations on your purchase of this AT&T product. Before using this AT&T product, please read the Important safety information on pages 45-48 of this manual. Please thoroughly read this user’s manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can www.telephones.att.com also visit our website at or call...
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Parts checklist Check to make sure the package includes the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Quick start guide User’s manual TL7610 TL7610 DECT 6.0 cordless headset DECT 6.0 cordless headset User's manual Quick start guide Cordless...
Optional accessories The following optional accessories are compatible with your headset and headset base: • The TL7100 is a handset lifter with an optional external ring detector. • The TL7600 is an expansion headset (up to two headsets can be used with the same headset base). TL7100 TL7600 www.telephones.att.com...
User’s manual TL7610 DECT 6.0 cordless headset Table of contents Optional accessories ....5 Option 2: Headset base stand-alone installation ..15 Getting started Option 3: Headset base Quick reference guide - with corded phone for headset ......... 1 multiple line system or Headset indicator lights ...
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Over the head band ....25 FCC Part 68 and ACTA..... 50 Behind the neck band ..27 FCC Part 15 ........53 Limited warranty ......55 Operation Technical specifications ..59 Headset operation ..... 29 Operating range ...... 59 Making a call......
Getting started Quick reference guide - headset ON/OFF Press to make, answer, or end a call. Headset indicator lights ON/OFF light status • Headset is charging in the headset base. • Headset is trying to register to the headset base. •...
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Getting started Quick reference guide - headset VOLUME Press the volume keys on the side of the headset to adjust the listening volume when on a call (page 32). MUTE/FLASH Press to mute the microphone during a call (page 35). Press and hold to answer a call waiting call while on a call Earpiece...
Getting started Alert tones Headset alert tones Three quick beeps • A VOLUME key is pressed when the volume is already at its highest or lowest setting. • The headset is not registered and the headset ON/OFF button is pressed. •...
Getting started Quick reference guide - headset base Charging cradle Insert the headset here for charging (page 10). PAIR Press and hold to begin headset registration (pages 18-20) or deregistration (page 21). NO LIFTER MODE light On when NO LIFTER MODE is selected.
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Getting started Quick reference guide - headset base LIFTER AUDIO ADJUST Switch to choose the best headset audio quality when using LIFTER MODE. See page 17 of this manual or the handset lifter user's manual for more information. You can download the manual at www.telephones.att.com.
Getting started Indicator lights Headset base indicator lights NO LIFTER MODE LIFTER MODE MUTE NO LIFTER MODE • On when NO LIFTER MODE is selected (default mode). • Flashes quickly when there is an incoming call. • Flashes when the headset is in use or another telephone on the same line is in use.
Getting started Installation You must install and See pages 8-10 STOP charge the battery before for instructions. using the headset. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
Getting started Battery installation Install the battery as shown below. After installing the battery, you may be able to make and receive short calls. For optimal performance, charge the headset battery for at least 6 hours before use. When the headset is not in use, recharge the headset by returning it to the headset base.
Getting started Headset base installation Installation preparation Before installing the headset base, remove the rear bottom piece of the headset base by pushing it away from the base (as shown in Figure 1). Figure 1 Install the headset base as shown on the following pages. After completing installation option 1, 2 or 3 (see page 13), slide the rear bottom piece into the headset base until it clicks into place (as shown in Figure 2).
Getting started Battery charging After installing the battery, charge the headset by placing it in the headset base as shown below. The headset ON/OFF light is on when the headset is charging. Push ON/OFF light Insert 1. Insert the headset into 2.
Getting started Headset base installation No lifter mode or lifter mode There are two answer modes available on the headset base. The current mode is indicated by the NO LIFTER MODE or LIFTER MODE lights on the front of the headset base. •...
Getting started Headset base installation Cord labels The cords provided with your headset are attached with colored labels to help you plug them into the correct jacks on the headset base. Each jack on the headset base is labeled and marked with a colored dot, allowing you to plug in the correct cords by matching the colors.
Getting started Headset base installation Installation options IMPORTANT: You have three installation options: Option 1: Connect the headset to a corded or cordless telephone (see page 14). You can use the provided line splitter to connect the headset to a telephone. Option 2: Connect the headset to a telephone wall jack (see page 15).
Getting started Headset base installation Option 1: Headset base with corded or cordless phone installation To use this installation option, make sure the headset base mode is set to NO LIFTER MODE. • Plug the small end • Plug one end of the telephone of the headset line cord into the TEL WALL base power...
Getting started Headset base installation Option 2: Headset base stand-alone installation In order to make calls using this using this installation option, you need a , you need a telephone plugged into the same telephone line. Make sure the headset base mode is set to NO LIFTER MODE. •...
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Getting started Headset base installation Option 3: Headset base with corded phone for multiple line system or digital business system installation To use this installation option, adjust the LIFTER AUDIO ADJUST switch to choose the best headset audio quality (see page 17). Make sure the headset base mode is set to LIFTER MODE.
Getting started Headset base installation Adjust the lifter audio Press MODE on the headset base to change the mode if the LIFTER MODE light is not on. Make sure that the LIFTER MODE light on the headset base is on. Lift the corded handset from the telephone cradle.
Getting started Adding and registering a headset • The TL7610 accommodates up to two cordless headsets. You can add a new headset (TL7600, purchased separately) to the headset base at any time. You must register each new headset with the headset base before use (see page 19). -OR- •...
Getting started Adding and registering a headset to the headset base To register a headset to the headset base Make sure the battery is properly installed in the headset (see page 8). The ON/OFF light flashes twice every five seconds to indicate the headset is not registered.
Getting started Adding and registering a headset to an AT&T DECT cordless telephone To register a headset to an AT&T DECT cordless telephone base You must deregister the headset from the headset base (see page 21). Make sure the battery is properly installed in the headset (see page 8).
Getting started Replacing a headset You may need to deregister your headsets if: You have two registered headsets and need to replace one of them. -OR- You wish to change the designated headset number and/or the color of the ON/OFF lights of your registered headsets. You must first deregister both headsets, and then register again each headset you wish to use individually.
Getting started Headset attachments Over the ear hook To attach the ear hook to the headset: Remove any headset attachment connected to the headset. Insert the earpiece into the ear hook as shown in Figure 1. Press the ear hook onto the earpiece as shown in Figure 2. Hook the headset onto the desired ear.
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Getting started Headset attachments To adjust the headset to wear on the other ear: Hold the headset in your hand. Lift the hook upward as shown in Figure 4. Rotate the hook 180 (counter clockwise) as shown in Figure 5. Push the hook downward as shown in Figure 6.
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Getting started Headset attachments To remove the ear hook from the headset: Hold the headset with one hand and the ear hook with the other hand. Lift the ear hook up until it separates from the earpiece. NOTE: To wear on the other ear, rotate the headset within the ear pad.
Getting started Headset attachments Over the head band To attach the headband to the headset for wearing on the left or right ear: Remove any headset attachment currently connected to the headset. Insert the earpiece into the loop of the ear pad as shown in Figure 8. Gently press the earpiece inward until it clicks into place as shown in Figure 9.
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Getting started Headset attachments To remove the headband from the headset: Hold the headset with one hand and the headband ear pad with the other hand. Twist and pull the headset until it separates from the ear pad.
Getting started Headset attachments Behind the neck band When first shipped, the ear pad of the neckband is positioned to be worn on the right ear. To wear the headset on your left ear: Remove the ear pad from the neckband by carefully pulling the stem of the ear pad up through the rectangular socket at the end of the neckband, as shown in Figure 11.
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Getting started Headset attachments Place the neckband around your neck and over your ears. Adjust and rotate the angle of the headset until the microphone is pointing towards your mouth as shown in Figure 4. Figure 14 NOTE: Firmly grip the padded earpiece with one hand whenever adjusting the headset microphone up or down (Figure 14).
Operation Headset operation Making a call Using the headset base as a stand-alone product (installation option 2): • In order to make calls, you need to have a telephone which is already plugged into the same telephone line. When the headset base is plugged into the telephone wall jack (installation option 1 or 2): You must select NO LIFTER MODE on the headset base (see page 11).
Operation Headset operation Answering a call on the headset When the headset base is plugged into the telephone wall jack (installation option 1 or 2): • Press ON/ on the headset. When the headset base is connected to a multiple line or digital business corded telephone (installation option 3): Lift the corded handset from the telephone cradle.
Operation Headset operation Ending a call on the headset When the headset base is plugged into the telephone wall jack (installation option 1 or 2): • Press /OFF on the headset or place the headset in the headset base. When the headset base is connected to a multiple line or digital business corded telephone (installation option 3): Press /OFF on the headset or place the headset in the...
Operation Options while on calls Volume control To adjust the listening volume: While on a call, press the VOLUME /+ - keys on the side of the headset to adjust the listening volume. To adjust the speaking volume: While on a call, press the VOLUME keys on the side of the headset base to adjust the speaking volume.
Operation Options while on calls Switch a call between a handset and headset When the headset base is plugged into the telephone wall jack (installation option 1 or 2): • To switch from the corded handset to a headset while on a call, press ON/ on the headset, then place the corded handset back into the telephone base.
Operation Options while on calls Multiple headset/handset use Headsets and handsets on the same telephone line can join an external call in progress, creating a conference call. The number of headsets and handsets that can join may be limited by your telephone system. See your telephone user's manual for more information.
Operation Options while on calls Mute The mute function allows you to turn off the headset microphone. You can hear the caller, but the caller cannot hear you. To mute a call: • Press MUTE/ on the headset to turn off the headset FLASH microphone.
Appendix Appendix Troubleshooting If you have difficulty with your headset, please try the suggestions below. For customer service, visit our website at www.telephones.att.com 1 (800) 222–3111 or call 1 (866) 288-4268 In Canada, dial My headset doesn't work at all. •...
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Appendix Troubleshooting I cannot get a dial tone. • First, try all the suggestions above. • Move the cordless headset closer to the headset base. You might have moved out of range. • If you are using LIFTER MODE, you might need to slide the LIFTER AUDIO ADJUST switch (page 17).
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Appendix Troubleshooting I cannot dial out. • First, try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless headset may take a second or two to find the headset base and produce a dial tone. This is normal. Wait an extra second before dialing.
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Appendix Appendix Troubleshooting My cordless headset isn't performing normally. • Make sure the power cord is securely plugged into the headset base. Plug the unit into a different working electrical outlet not controlled by a wall switch. • Move the cordless headset closer to the headset base. You might have moved out of range.
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Appendix Troubleshooting The batteries do not hold a charge. • Make sure that the headset battery is installed and securely plugged into the connector. • If the cordless headset is in the headset base and the ON/OFF light on the headset does not turn on, refer to The ON/OFF light on the headset is off while charging on page 44 of this Troubleshooting guide.
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Appendix Troubleshooting I get noise, static, or weak signal even when I'm near the headset base. • If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack.
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Appendix Troubleshooting I hear other calls while using my headset. • Disconnect the headset base from the telephone jack, and plug in a different telephone. If you still hear other calls, the problem is probably in your building's wiring or telephone service.
Appendix Troubleshooting I cannot hear a ring tone from the headset when there is an incoming call. • If you have pressed MUTE/ on the headset when it is FLASH ringing, it mutes the ring tone of the headset. The ring tone resumes on the next call.
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Appendix Troubleshooting The ON/OFF light on the headset is off while charging. • Make sure the power and line cords are plugged in correctly and securely. • Make sure that the battery connector is securely plugged into the cordless headset. •...
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire or electric shock. Safety information •...
Appendix Important safety information • If this product does not operate normally, see Troubleshooting on pages 36-44 of this user’s manual. If you cannot solve the problem, or if the product is damaged, refer to Limited warranty on pages 55-58. Do not open this product except as may be directed in your user’s manual.
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Appendix Important safety information • Potential TV interference: Some cordless headsets operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the headset base of the cordless headset near or on top of a TV or VCR.
Appendix Important safety information • Do not open or damage the batteries. Released electrolyte is corrosive and may cause injury to the eyes or skin. The electrolyte may be toxic if swallowed. • Do not dispose of the batteries in a fire. Check with local waste management codes for special disposal instructions.
Appendix Maintenance Taking care of your headset • Your cordless headset contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the headset down gently. Save the original packing materials to protect your headset if you ever need to ship it. Avoid water •...
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
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Appendix FCC Part 68 and ACTA If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service provider is required to notify you before interrupting service. If advance notice is not practical, you will be notified as soon as possible.
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Appendix FCC Part 68 and ACTA Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference, including interference that may cause undesired operation. The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
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Appendix FCC Part 15 To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria.
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call 1 (866) 288-4268 In Canada, dial What does this limited warranty cover?
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Appendix Limited warranty How long is the limited warranty period? The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty, this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days from the date the repaired or replacement PRODUCT is shipped to you or...
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Appendix Limited warranty • PRODUCT returned without a valid proof of purchase (see item 6 below); or • Charges for installation or setup, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (800) 222-3111...
Appendix Limited warranty Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased (PRODUCT model) and the date of purchase or receipt; and Provide your name, complete and correct mailing address, and telephone number. Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT&T branded PRODUCT.
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