Sms Troubleshooting - Siemens Gigaset S440 User Manual

SMS (text messages)

SMS troubleshooting

Errors when sending
E0 Calling Line Identification permanently
withheld (CLIR) or Calling Line
Identification not activated.
FE Error occurred during SMS transfer.
FD Connection to SMS centre failed, see self-
help.
Self-help with errors
The following table lists error situations
and possible causes and provides notes on
troubleshooting.
You cannot send messages.
1. You have not requested the CLIP service
(Calling Line Identification Presentation).
¥
Ask your service provider to enable this
service.
2. SMS transfer was interrupted (e.g. by a
call).
¥
Re-send the SMS.
3. Feature is not supported by network pro-
vider. .
4. No number or an invalid number is entered
for the SMS centre activated as the send
centre.
¥
Enter the number (page 28).
You receive an SMS whose text is incomplete.
1. Your phone's memory is full.
¥
Delete old messages (page 25).
2. The provider has not yet sent the rest of the
message.
You have stopped receiving messages.
1. You have changed the ID of your mailbox.
¥
Tell your SMS contacts your new ID or
undo the change (page 28).
2. You have not activated your mailbox.
¥
Activate your mailbox (page 28).
3. Call diversion is activated with
or the call diversion
the network mailbox.
¥
Change your call diversion.
30
When: All Calls
is activated for
All Calls
The message is played back.
1. The "display call number" service is not acti-
vated.
¥
Have your service provider enable this
service (there is a charge for this).
2. Mobile phone operator and network SMS
service provider have not agreed on a
cooperation.
¥
Obtain information from your network
SMS service provider.
3. Your terminal is recorded in the records of
your SMS provider as having no fixed net-
work SMS functionality, i.e. you are no
longer registered with the provider.
– Register the terminal (again) for SMS
reception.
Messages are only received during the day.
1. Your terminal is stored in the database of
your SMS provider as having no fixed net-
work SMS functionality, i.e. you are no
longer registered with the provider.
¥
Register the terminal (again) for SMS
reception (see above).