Siemens Gigaset SE361 WLAN User Manual page 94

Appendix
Symptom
You cannot connect to the
Internet.
You cannot open a connec-
tion from a wireless device
to the Gigaset SE361 WLAN.
94
Possible cause and remedial actions
ì
Check whether the Connect on Demand option is
deactivated. In this case, connections cannot be
opened automatically.
ì
Select Connect on Demand. Remember that this
setting may lead to higher costs if you are billed on
the time you use.
ì
The connection may have been terminated manu-
ally with the Connect on Demand option selected.
– Open the connection again manually using the
Connect button
or
– restart the Gigaset SE361 WLAN.
In both cases, the Connect on Demand setting will
be active again.
ì
Make sure that you have entered the access data
supplied by your service provider correctly.
ì
There may be a problem at the service provider
end. Get in touch with your service provider.
The wireless network adapter is not using the correct
SSID.
ì
Change the SSID on the network adapter.
Either encryption is enabled on the Gigaset SE361
WLAN but not on the wireless network adapter, or it is
not using the correct key or is using another type of
encryption.
ì
Activate the same encryption on the network
adapter with the correct key.
If you do not know the key, you will have to reset
the Gigaset SE361 WLAN (see page 18).
Warning: Please bear in mind that this will return
all the configuration settings to the factory set-
tings.