Axis Q6034-C PTZ User Manual

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USER MANUAL
AXIS Q6034-C PTZ Dome Network Camera

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Summary of Contents for Axis Q6034-C PTZ

  • Page 1 USER MANUAL AXIS Q6034-C PTZ Dome Network Camera...
  • Page 2 Later versions of this document will be posted to the Axis website, cause harmful interference to radio communications. Operation of this as required.
  • Page 3: Table Of Contents

    AXIS Media Control (AMC) ........
  • Page 4 AXIS Q6034-C PTZ Dome Network Camera Table of Contents Performance Considerations ........
  • Page 5: Hardware Overview

    AXIS Q6034-C PTZ Dome Network Camera Hardware Overview Hardware Overview Network connector (High PoE) Part number (P/N) & Serial number (S/N) Cooling system SD card slot (SDHC) Power button Status LED indicator Control button Important Dust and particle buildup could affect the performance of the cooling system. To maintain the performance level, the outer heat sink in the camera’s cooling system may need occasional or regular cleaning.
  • Page 6: Led Indicators

    Options > Storage > SD Card and click Unmount. Control button - The control button is used for: • Connecting to an AXIS Video Hosting System service. See page 43. To connect, press and hold the button for about 1 second until the Status LED flashes green. •...
  • Page 7: Media Converter Switch Connectors

    AXIS Q6034-C PTZ Dome Network Camera Hardware Overview Power connector (DC input) Power connector (DC output) Network connector (internal) Network connector SFP (external) (2x) Network connector RJ-45 (external) (2x) Camera LED indicator Network LED indicator (4x) Power LED indicator I/O connector (internal)
  • Page 8: Network Connector Dip Switches

    AXIS Q6034-C PTZ Dome Network Camera Hardware Overview Each RJ-45 and SFP network connector port has its own dip switch. The dip switches control how the port forwards data. See Network Connector Dip Switches. Network connector (internal) - Two 2-pin Ethernet terminal blocks.
  • Page 9: Media Converter Switch Led Indicators

    AXIS Q6034-C PTZ Dome Network Camera Hardware Overview switches tag the multicast packages moving between them so that the next media converter switch in line knows the destination of the packages. In other words, the VLAN tag serves as a VLAN identifier. VLAN tagging should only be used when using multiple cameras and media converter switches because forwarding multicast packages with a VLAN tag only serves a purpose when the port is connected to another media converter switch, which might be connected to potential viewers.
  • Page 10: Accessing The Product

    Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list. If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For information about how to discover and assign an IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup...
  • Page 11: Access From The Internet

    Set the Root Password To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure Root Password dialog, which appears when the product is accessed for the first time.
  • Page 12: The Live View Page

    Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available.
  • Page 13 2. Under Action Buttons, select Show manual trigger button. AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 15 for more information. The toolbar displays the following buttons: The Play button connects to the Axis product and starts playing a media stream.
  • Page 14 AXIS Q6034-C PTZ Dome Network Camera Accessing the Product Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the camera view to that position.
  • Page 15: Media Streams

    Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections. AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the AMC Control Panel, can be changed and the options disabled, to suit specific requirements.
  • Page 16: Alternative Methods Of Accessing The Video Stream

    AXIS Q6034-C PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings. Please see the AXIS Media Control User’s Manual for more information. The AMC Control Panel is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from: •...
  • Page 17 • The Axis product supports QuickTime 6.5.1 and later. • QuickTime adds latency to the video stream. • It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.
  • Page 18: Setting Up The Product

    Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights. To open the product’s Setup pages, click Setup in the top right-hand corner of the Live View page. •...
  • Page 19: Video

    AXIS Q6034-C PTZ Dome Network Camera Video Video It is possible to configure the following video features in your Axis product: • Video stream. See page 19. • Stream profiles. See page 20. • Camera settings. See page 21. •...
  • Page 20: Stream Profiles

    AXIS Q6034-C PTZ Dome Network Camera Video Image The default image settings can be configured under Video> Video Stream. Select the Image tab. The following settings are available: • Resolution. Select the default resolution. • Compression. The compression level affects the image quality, bandwidth and file size of saved images; the lower the compression, the higher the image quality with higher bandwidth requirements and larger file sizes.
  • Page 21: Camera Settings

    White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light source from the drop-down list.
  • Page 22: Overlay

    To set up a dynamic mask, which will always mask the specified part of monitored area, see Privacy Mask. To use an overlay image, the image must first be uploaded to the Axis product: 1. Go to Video > Overlay Image.
  • Page 23: Privacy Mask

    A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area. Privacy masks cannot be bypassed via the VAPIX® Application Programming Interface (API). The Privacy Mask List, Video > Privacy Mask, shows all the masks that are currently configured in the Axis product and indicates if they are enabled.
  • Page 24: Live View Config

    AXIS Q6034-C PTZ Dome Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of the Live View page. •...
  • Page 25 Viewer Settings To configure options for the viewer, go to Live View Config > Viewer Settings. • Select Show viewer toolbar to display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the video image in your browser. •...
  • Page 26 AXIS Q6034-C PTZ Dome Network Camera Live View Config Pulse activates the output for a defined period of time. The pulse time can be set from 1/100 second to 60 seconds. Active/Inactive displays two buttons, one or each action. To configure the active and inactive states, go to System Options > Ports & Devices > I/O Ports and set the port’s Normal state.
  • Page 27: Ptz (Pan Tilt Zoom)

    Autotracking The Axis product can detect movement in the field of view, for example a moving vehicle or person. If autotracking is enabled, the Axis product will automatically pan and tilt to follow the moving object. In case there is much simultaneous movement, the area with...
  • Page 28 AXIS Q6034-C PTZ Dome Network Camera PTZ (Pan Tilt Zoom) the most movement will be followed. Autotracking continues until the moving object stops or disappears from the monitored area. Movement in areas blocked by privacy masks and in exclude areas does not trigger autotracking.
  • Page 29: Gatekeeper

    The enabled guard tour will keep running after the user has logged off or closed the browser. The guard tour capability in this Axis product also includes tour recording. Tour recording is described in Tour Recording, on page 30.
  • Page 30: Osdi Zones

    Axis product. Each OSDI zone is set up with coordinates and a descriptive name. OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas.
  • Page 31: Control Queue

    60 seconds after the last PTZ control command. 2. Event — The Axis product can be configured to go to a preset position when triggered by an alarm (see Events, on page 35). The event will immediately be placed first in the queue except when an administrator is in control.
  • Page 32: Detectors

    Motion Detection Parameters, on page 33. Once motion detection windows are configured, the Axis product can be configured to perform actions when motion is detected. Possible actions include uploading images and start recording. For more information, see Setting Up an Action Rule, on page 36.
  • Page 33 AXIS Q6034-C PTZ Dome Network Camera Detectors Motion Detection Parameters The parameters controlling motion detection are described in the table below: Parameter History Object Size Sensitivity Description Difference in luminance Object size relative to window Object memory length. between background and size.
  • Page 34: Applications

    Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label and under System Options >...
  • Page 35: Events

    Events The Axis product can be configured to perform actions when different events occur, for example, start a recording when motion is detected. The set of conditions that defines how and when the action is triggered is called an Action Rule.
  • Page 36: Setting Up An Action Rule

    AXIS Q6034-C PTZ Dome Network Camera Events • Record Video — record video to a selected storage. • Send Images — send images to a recipient. • Send Notifications — send a notification message to a recipient. Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action, for example record video or send email notifications.
  • Page 37: Schedules

    AXIS Q6034-C PTZ Dome Network Camera Events Network Share Send Images Send Notification Note A network share can also be used as a storage device for recorded video. Go to System Options > Storage to configure a network share before setting up a continuous recording or an action rule to record video. See Storage, on page 47 for more information about storage devices.
  • Page 38: Recordings

    Continuous Recording The Axis product can be configured to continuously save video to a storage device. See Storage, on page 47 for more information about storage devices. To prevent the disk from becoming full, it is recommended to configure the disk to automatically remove old recordings.
  • Page 39 AXIS Q6034-C PTZ Dome Network Camera Recordings Note If a new stream profile is selected while a recording is ongoing, the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start. All previous continuous recordings will remain in the recording...
  • Page 40: System Options

    IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.
  • Page 41: Date & Time

    RADIUS server, examples of which are FreeRADIUS and Microsoft Internet Authentication Service. In Axis' implementation, the network device and the authentication server authenticate themselves with the help of digital certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by an Certification Authority (CA).
  • Page 42: Network

    IPv4 Address Configuration By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.
  • Page 43 One-click enabled - Press the product’s control button (see Hardware Overview, on page 5 ) to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.
  • Page 44 Host Name Configuration The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS name. The host name is configured under System Options > Network > TCP/IP > Advanced.
  • Page 45 SOCKS is a networking proxy protocol. The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and notifications, uploads, alarms, etc need to be sent to a destination outside the local network (for example the Internet).
  • Page 46 Axis product can mark the following types of traffic: live video, event/alarm traffic and management traffic. SMTP (email) To send email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be set up. This is done under System Options > Network > SMTP (email).
  • Page 47: Storage

    Select Always Multicast Video to start multicast streaming without opening an RTSP session. Bonjour The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol.
  • Page 48: Ports & Devices

    The Axis product provides several maintenance functions. These are available under System Options > Maintenance. Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.
  • Page 49: Support

    Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 50.
  • Page 50: Reset To Factory Default Settings

    For more information, see www.axis.com/developer File Upload Files, for example web pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go to System Options > Advanced > File Upload. Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the selected user group (viewer, operator or administrator) for the uploaded file.
  • Page 51: Troubleshooting

    Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware. To upgrade, follow these instructions: 1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website at www.axis.com/techsup 2.
  • Page 52: Symptoms, Possible Causes And Remedial Actions

    Axis product. Check all cabling and reinstall the product. Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address. with another device on the This means that if the same default static IP address is also used by another device, there may same subnet.
  • Page 53 Also, make sure that AXIS Media Control is installed on your computer. only) Installation of additional Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go ActiveX component to Setup > Live View Config and select Java applet under Default viewer.
  • Page 54 AXIS Q6034-C PTZ Dome Network Camera Troubleshooting Poor quality snapshot images Screen incorrectly Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256 configured on your computer colors will produce dithering artifacts in the image.
  • Page 55: Technical Specifications

    AXIS Q6034-C PTZ Dome Network Camera Technical Specifications Technical Specifications Item Specifications Function/group Camera Models AXIS Q6034-C 60 Hz AXIS Q6034-C 50 Hz Image sensor 1/3” progressive scan CCD 1.3 megapixel Lens f 4.7 – 84.6 mm F1.6 – 2.8...
  • Page 56 Technical Specifications Item Specifications Function/group System Application Open API for software integration, including VAPIX® and AXIS Camera Application Integration Programming Platform from Axis Communications; specifications available at www.axis.com Interface ONVIF, specifications available at www.onvif.org AXIS Video Hosting System (AVHS) with One-Click Camera Connection...
  • Page 57: Media Converter Switch Connectors

    Installation Guide, Installation and Management Software CD, Windows decoder 1-user license Video AXIS Camera Companion (software included on CD) — Basic surveillance for small management businesses, where video is recorded to edge storage software AXIS Camera Station (sold separately) — Fully featured surveillance for medium-sized installations, where video is recorded on a system server For more information and software applications from partners, see www.axis.com/products/video/software/...
  • Page 58: Multi-Connector Cable

    AXIS Q6034-C PTZ Dome Network Camera Technical Specifications Function Notes Specifications 1, 2 DC input and DC 12 V DC Power out to camera Max load = 6.5 A output 12.0 – 13.2 V DC, min 70 W Ground Network connector Two 2-pin Ethernet terminal blocks.
  • Page 59: Performance Considerations

    AXIS Q6034-C PTZ Dome Network Camera Technical Specifications Function Wire Notes Specifications Configurable Blue Digital input – Connect to GND to activate, or leave 0 to +30 V DC (Input or Output) floating (unconnected) to deactivate. Yellow Digital output – Internal connection to ground...
  • Page 60 User Manual Ver. M2.8 AXIS Q6034-C PTZ Dome Network Camera Date: October 2012 © Axis Communications AB, 2012 Part No. 48711...

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