Siemens MC60 Operating Instructions Manual page 55

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54
Questions & Answers
Problem
Possible causes
Text message
Service provider does not support
cannot be sent.
this service.
Phone number for service centre
not set or incorrect.
SIM card contract does not
support this service.
Service centre too busy.
Recipient does not have a
compatible phone.
EMS pictures &
Destination phone does not
sounds are not
support the EMS standard.
displayed at the
destination
phone
No Internet
Incorrect WAP profile set, or
access possible.
wrong or incomplete settings.
PIN error/
Three wrong entries.
PIN2 error.
Phone code
Three wrong entries.
error.
Service provider
No authorisation for this service.
Code error.
Too few/too
Functions may have been added
many menu
or deleted by the service provider
entries.
via the SIM card.
No fax possible. Wrong settings in the PC.
No authorisation for this service.
Charge meter
Charge pulse is not transmitted.
does not work.
Damage
Severe shock.
Remove battery and SIM and re-insert them. Do not dismantle the phone!
Phone became
Remove battery and SIM. Dry immediately with a cloth, but do not apply heat.
wet.
Dry connector contacts thoroughly. Stand mobile upright in an air current.
Do not dismantle the phone!
Reset all settings to factory default (p. 41):
Possible solution
Contact your service provider.
Set service centre (p. 34).
Contact your service provider.
Repeat message.
Check.
Check settings or contact your service provider.
Enter the PUK (MASTER PIN) supplied with the SIM
card according to the instructions. If the PUK
(MASTER PIN) has been lost, please contact your
service provider.
Contact Siemens Service (p. 55).
Contact your service provider.
Check with your service provider.
Check settings .
Contact your service provider.
Contact your service provider.
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