Trouble Shooting Printout Troubles - UBI EasyCoder 401 User Manual

Rugged industrial thermal transfer/direct thermal printer
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UBI EasyCoder 401 – User's Manual
TROUBLE SHOOTING
Printout Troubles
Symptom
Overall weak printout
Printout weaker on one side
Weak spots
Overall dark printout
Excessive bleeding
Transfer ribbon breaks
White parts at transfer printing
Transfer ribbon wrinkles
Dark lines along paper web
White lines along paper web
Large part of dot line missing
Last part of label missing
Printout missing along inner edge Bad paper alignment
The list below is intended to help the operator to correct possible
printout troubles or flaws in printout quality, and to decide when
assistance from the Service dept. of the nearest UBI distributor
is required. Note that most problems are due to operating errors
or normal wear of the printhead.
Possible Cause
Printhead pressure too low
Wrong Paper type setup
Low Contrast setup
Worn printhead
Wrong printhead voltage
Uneven printhead pressure
Foreign particles on paper/ribbon
Paper/ribbon don't match
Poor paper or ribbon quality
Worn printhead
Worn pressing roller
Printhead pressure too high
Wrong Paper Type setup
High Contrast setup
Wrong printhead voltage
Printhead pressure too high
Wrong Paper Type setup
Contrast setup too high
Faulty energy control
Ribbon fitted around LSS
Wrong Paper Type setup
Ribbon unwind unit stuck
Bad energy control
Ribbon rewinder belt too tight
Transfer ribbon wrinkled
Incorrect paper guide ring adjustment Adjust
Ribbon obstructed by printhead cable
Too strong printhead pressure
Bad ribbon guide plate adjustment
Foreign objects on printhead or
ribbon guide plate
Printhead dirty
Missing dots on printhead
Wrong X-start or Width setup
Failing printhead
Failing strobe signal
Too small image buffer
X-start setup too low
Remedy
Refer to
Adjust both knobs Technical Manual
Check/change
Technical Manual
Check/change
Technical Manual
Check/replace
Technical Manual
Check/repair CPU
Call Service
Adjust outer knob Technical Manual
Remove
n.a.
Use other media
Technical Manual
Use other media
Technical Manual
Check/replace
Technical Manual
Check/replace
Call Service
Adjust both knobs Technical Manual
Check/change
Technical Manual
Check/change
Technical Manual
Check/repair CPU
Call Service
Adjust both knobs Technical Manual
Check/change
Technical Manual
Check/change
Technical Manual
Check CPU board
Call Service
Check/adjust
User's Manual p. 8
Check/change
Technical Manual
Check/adjust
Call Service
Check CPU board
Call Service
Adjust
Call Service
Adjust
See next paragraph
User's Manual p. 6
Check/clear
n.a.
Adjust both knobs Technical Manual
Adjust
Technical Manual
Check/clean
User's Manual p. 10
Check/clean
User's Manual p. 10
Replace printhead Technical Manual
Check/change
Technical Manual
Check/replace
Technical Manual
Check CPU-board
Call Service
Check/increase
Technical Manual
Adjust
User's Manual p. 6
Check/increase
Technical Manual
11

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