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17
Troubleshooting tips
Your ARTIS 2 hearing
device. Should a problem occur, it can usually be cor-
rected quickly. Use these troubleshooting tips to resolve
simple issues.
Problem
Sound is weak
Instrument emits
whistling sound
Sound is
distorted
Instrument emits
signal tones
Instrument
does not work
22
is an extremely reliable
instrument
Cause
Weak or dead battery
Earmold clogged
Volume too low
Improper seating in ear
Volume too high
Clogged with wax or excessive wax in ears
Volume too high
Weak battery
Battery compartment not completely closed
Weak battery
Instrument is not turned on
Battery compartment not completely closed
Dead battery
Battery polarity reversed
Power-on delay is active
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