15
Troubleshooting tips
Your Cielo 2 hearing
device. Should a problem occur, it can usually be cor-
rected quickly. Use these troubleshooting tips to resolve
simple issues.
Problem
Sound is weak
Instrument
emits whistling
sound
Sound is
distorted
Instrument
emits signal
tones
26
is an extremely reliable
instrument
Possible solution
Replace empty battery.
Clean earmold / clean or exchange
LifeTip, LifeTube.
Increase volume (with ePocket or vol-
ume control).
Try reinserting the earmold/LifeTip
until it fits securely.
Lower volume (with ePocket or vol-
ume control).
Clean LifeTip or contact your Hearing
Care Professional.
Lower volume (with ePocket or vol-
ume control).
Replace battery.
Gently close battery compartment
completely.
Replace battery.