Samsung HW-C500 User Manual page 52

Troubleshooting
Before requesting service, please check the following.
Symptom
The unit will not turn on.
A function does not
work when the button is
pressed.
Sound is not produced.
Picture does not appear
on a TV when the
function is selected.
Remote controller does
not work.
The sound from the left/
right channels is
reversed.
Can't receive radio
broadcasts.
There is no sound from
surround speakers.
52
Check
• Is the power cord plugged into the
outlet?
• Is there static electricity in the air?
• Are the speakers and external
components connected properly?
• Is the Mute function on?
• Is the volume set to minimum?
• Is the Speaker Size set incorrectly to
NONE?
• Is the external component
connected properly?
• Are the batteries drained?
• Is the distance between remote
control and main unit too great?
Are the left/right speaker or left/right
•
input/output cables connected
properly?
• Is FM antenna connected properly?
• Are the surround speakers
connected properly?
• Is SURR (surround) incorrectly set to
NONE in the Speaker Size?
• Is surround mode set to stereo?
Remedy
• Connect the power plug to the
outlet.
• Disconnect the power plug and
connect it again.
• Connect them correctly.
• Press the MUTE button to cancel
the function.
• Adjust the volume.
• Refer to pages 33 to select LARGE,
SMALL or YES.
• Connect it correctly.
• Replace with new batteries.
• Operate at close distance.
• Check the left/right channel and connect
it/them correctly.
• Connect the antenna correctly.
• If the input strength of antenna signal
is weak, install the FM antenna in a
place with good reception.
• Refer to pages 14 ~16 to connect them
properly.
• Refer to page 33 to select LARGE or
SMALL.
• Refer to pages 42 ~ 43 to select proper
Surround Mode.