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TG661x_662xFX(e).book Page 49 Wednesday, March 2, 2011 2:31 PM
Caller ID
Problem
Cause/solution
Caller information is not
L You must subscribe to a Caller ID service. Contact your
displayed.
L If your unit is connected to any additional telephone
L If you use a DSL/ADSL service, we recommend connecting a
L Other telephone equipment may be interfering with this unit.
Caller information is slow
L Depending on your service provider/telephone company, the
to display.
L Move closer to the base unit.
Time on the unit has
L Incorrect time information from incoming Caller ID changes
shifted.
The name stored in the
L Edit the phonebook entry name to fit in 1 line of text (page 21).
phonebook is not fully
displayed while an outside
call is being received.
SMS (Short Message Service)
Problem
Cause/solution
The SMS message centre
L Someone tried to send you a message while SMS is turned off.
number is logged in the
caller list and the
message is not received.
I cannot send or receive
L You have not subscribed to the appropriate service. Contact
SMS messages.
L The SMS message centre number(s) are not stored or are
L Message transmission was interrupted. Wait until the
L If you use a DSL/ADSL service, we recommend connecting a
"FD" is displayed.
L The unit could not connect to the SMS message centre.
"FE" is displayed.
L An error occurred while sending the message. Try again.
"E0" is displayed.
L Your phone number is permanently withheld or you have not
service provider/telephone company for details.
equipment, remove and plug the unit directly into the wall jack.
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Disconnect the other equipment and try again.
unit may display the caller's information at the 2nd ring or later.
the time. Set the time adjustment to "Manual" (off) (page 24).
Turn it on (page 34).
your service provider/telephone company.
incorrect. Store the correct numbers (page 34).
message has been sent before using other telephone
functions.
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Confirm that the correct SMS message centre numbers are
stored. Confirm that SMS is turned on (page 34).
subscribed to the appropriate service. Contact your service
provider/telephone company.
Useful Information
49
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