Jitterbug Touch 2 User Manual page 80

Except as prohibited by law, we may also, at our discretion, require you to pay regulatory and
administrative fees to recover our costs of complying with regulatory mandates and Universal
Service fees or similarly imposed charges. Any customer who is eligible for an exemption
from any tax or fee must provide us with a verifi able, valid and properly executed tax-exempt
certifi cate. Any tax exemption applies only after the date we receive the certifi cate from you and
have verifi ed your eligibility for the exemption.
4.4 How We Calculate Your Bill
Your bill is our notice to you of your fees, charges and other important information. It refl ects
the fees and charges in effect for your service plan at the time they are incurred. We charge
for usage after calls are made or received and charge access and other fees in advance.
The length of a call will be rounded up to the next full minute. Charges start when you're
connected to an outgoing or incoming call and end after you hang up your phone, the other
party on your call hangs up, or the call ends through disconnection. We only bill for calls that
connect, including calls answered by machines. Standard usage charges apply to toll-free
calls. There may be additional usage charges for credit card or third party Operator-assisted
calls, which may be required in certain areas. You will incur usage charges at a minimum rate
of $0.35 per minute if you exceed your service plan minutes. Billing for usage and related
charges may sometimes be delayed. Delayed usage charges may be applied in the month
they appear on your bill against minutes included in your service plan for that month, rather
than against the included minutes for the month when you actually made or received the
call. This may result in charges higher than you'd expect in the later month.
4.5 Payments, Deposits, Credit Cards, And Checks
Payment is due in full as stated on your bill. IF WE DON'T RECEIVE PAYMENT IN FULL WHEN DUE,
WE MAY, TO THE EXTENT PERMITTED BY THE LAW OF THE STATE OF THE BILLING ADDRESS WE
HAVE ON FILE FOR YOU AT THE TIME, CHARGE YOU A LATE FEE UP TO 1.5 PERCENT A MONTH (18
PERCENT ANNUALLY) OR A FLAT $5 A MONTH, WHICHEVER IS GREATER, ON UNPAID BALANCES.
WE MAY ALSO CHARGE YOU FOR ANY COLLECTION AGENCY FEES BILLED TO US FOR TRYING
TO COLLECT FROM YOU. SHOULD WE NOT RECEIVE YOUR LATE PAYMENT, WE MAY SUSPEND
User Guide 78