The Jitterbug Flip2 may not show missed call notifications if the red indicator light is not functioning. Users have reported issues with the message notification light not working. To resolve this, contacting customer service for troubleshooting is recommended.

This answer is automatically generated

Tom

February 26, 2025

Can you block all inbound calls that are not on your contact list?

Valerie Carey

February 26, 2025

Does the screen light up when a call comes in?

Jim McGuirl

March 2, 2025

Where is the Answer button?

Aileen Arrington

March 10, 2025

How do you know when the phone is finished charging? Is it best to not leave it charging all night long?

Aileen Arrington

March 10, 2025

Does it matter in which order you do these things when attaching the phone to the charging dock?

Diane bratton

March 13, 2025

How do I access the lively app on the jitterbug flip 2

1 comments:

Mr. Anderson

March 13, 2025

To access the Lively app on the Jitterbug Flip2, you need to set up the Lively Skill with Amazon Alexa. Follow these steps:

1. Set up Alexa and connect it to your Amazon account.
2. Use a computer or tablet to go to alexa.amazon.com and sign into your Amazon account.
3. Click "Skills" on the left menu, type "Lively" in the search bar, and press Enter.
4. Select "Lively" from the skill list and click "Enable."
5. Sign in using your Lively account credentials.

Once set up, you can use voice commands with Alexa to make calls, send texts, check your battery level, and more.

This answer is automatically generated

Tom Howard

March 24, 2025

Why does a red exclamation point appear when I send a text?

Wayne Erdman

March 30, 2025

I'm attempting to assist my father with his Jitterbug Flip2 phone. He thought that the volume of his ring tone was set at a high setting such that he is able to hear it clearly, but, my sister said that the volume of the ringer reverted to a lower (probably the default) setting. What is the proper procedure to have the volume of his ringer set so that it no longer reverts to a softer ring volume?

1 comments:

Mr. Anderson

March 31, 2025

To permanently set the ringer volume to a higher level on a Jitterbug Flip2 phone, follow these steps:

1. Go to the Main Menu.
2. Press the upper end of the volume button to increase the ringer volume.
3. A menu will appear showing the current volume level (Maximum, High, Medium, Low, or Silent).
4. To prevent accidental changes, go to "Volumes & Sounds" in the settings and lock the exterior volume buttons.

This will keep the ringer volume at the desired level.

This answer is automatically generated

Faye Wiser

April 9, 2025

Cannot make calls or receive them

Summary of Contents for Jitterbug flip2

Page 1 User Guide...
Page 2 ® buttons, simple list-based menu, powerful speaker, voice calling and texting with Amazon Alexa, and a dedicated Urgent Response button for help 24/7. With the Jitterbug Flip2, you'll enjoy exclusive access to the Lively Response Team, giving ™ you peace of mind, wherever you go.
Page 3: Table Of Contents
Table of Contents Section 1: Getting Started �� 1 Key Items in Your Box ......................2 Your Jitterbug Flip2 ........................ 3 Charging the Battery ......................7 Turning Your Phone On (1st time) ..................9 Outside Screen Overview ....................10 Inside Screen Overview ....................... 11 Main Menu ..........................12...
Page 4 Turning the Phone On/Off ....................20 Adding a Contact .........................20 Making a Call ........................23 Sending a Text Message ....................25 Taking a Photo ........................27 Setting Up Your Voicemail Greeting .................29 Connecting to Wi-Fi ......................30 Calling Urgent Response ....................33 Section 3: Phone Calls �� 35 Phone Overview ........................36 Missed Calls ..........................38 Voicemail ..........................39...
Page 5 Dial Number ..........................43 Speed Dial ..........................45 Blocked Numbers ........................47 Answering or Ignoring a Call ................... 50 Speakerphone ........................51 Adjusting the Call Volume ....................52 Adjusting the Ringer Volume .....................53 Section 4: Text Messages �� 55 Text Messages Overview ....................56 Reading and Replying to Text Messages ...............57 Sending New Text Messages ....................
Page 6 Deleting Text Messages ....................66 Section 5: Photos & Videos �� 67 Photos & Videos Overview ....................68 Taking a Photo ........................69 Recording a Video .......................70 Viewing Your Photos and Videos ..................72 Deleting Your Photos and Videos ..................73 Sharing Your Photos and Videos ..................75 Section 6: Amazon Alexa ��77 Setting up Alexa ........................78 Setting up Lively Skill ......................82...
Page 7 Flashlight ..........................94 Magnifier ..........................95 Clock ............................96 Calculator ..........................104 FM Radio ..........................106 Mobile Support .........................108 Section 8: Changing Settings ��109 Urgent Response Service ....................110 Volumes & Sounds ......................113 Notifications ........................122 Flip to Answer ........................124 Contacts Sort ........................125 Text Mode ..........................
Page 8 Connecting with Bluetooth ....................131 Accessibility ......................... 133 Tips ............................138 Emergency Alerts ....................... 139 Color Options ........................142 Section 9: Additional Information ��143 Brain Games ........................144 Getting Information About Your Phone ................ 145 Additional Support ......................146 Contacting Us ........................147 Legal ��149 Index ��...
Page 9: Section 1: Getting Started
Section 1: Getting Started Topics • Key Items in Your Box • Inside Screen Overview • Your Jitterbug Flip2 • Main Menu • Charging the Battery • Status Bar • Turning Your Phone On (1st time) • Title Bar • Outside Screen Overview...
Page 10: Key Items In Your Box
Key Items in Your Box Wall Charger USB-C Cable Charging Dock Jitterbug Flip2...
Page 11: Your Jitterbug Flip2
Your Jitterbug Flip2 Rear Camera LED Flash Volume Up Button Notification LED Volume Down Button Outside Screen Charging Dock Connectors Microphone...
Page 12 Your Jitterbug Flip2 (continued) Rear Speaker 3.5mm Audio Jack Charging (USB-C) Port...
Page 13 Your Jitterbug Flip2 (continued) Earpiece Speaker Front Camera (Selfie) Inside Screen Speakerphone Button Power Button Urgent Response Button...
Page 14 Your Jitterbug Flip2 (continued) Speakerphone Button Power Button Directional Arrows Ok Button Back Button Number Pad Urgent Response Button...
Page 15: Charging The Battery
Charging the Battery The phone’s battery may be low when it is removed from its box. Charge the phone before use and whenever the battery is low so that the phone is ready when you need it. With the USB Cable: 1.
Page 16 Charging the Battery (continued) With the Charging Dock: 1. Plug the larger end of the USB Cable into the Wall Charger. 2. Plug the Wall Charger into a wall outlet. 3. Plug the smaller end of the USB Cable into the back of the Charging Dock.
Page 17: Turning Your Phone On (1St Time)
Turning Your Phone On (1st time) 1. Press and hold on the keypad and wait while STEP 2 STEP 4 the phone sets up. 10 0% 10:30 AM Main Menu 2. Press to review the Terms & Conditions. My #(888) 555-5555 Phone Down 3.
Page 18: Outside Screen Overview
Outside Screen Overview A. Status Bar – Shows you signal strength, wireless connectivity, Bluetooth and battery information. B. Date – Shows the date. C. Current Time – Displays the current time. D. Alerts – Shows information about incoming and missed calls, voicemails and text messages.
Page 19: Inside Screen Overview
Inside Screen Overview A. Status Bar – Shows you signal strength, wireless connectivity, Bluetooth and battery information. 10 0% 10:30 AM Main Menu B. Phone Number – Shows your phone number. My #(888) 555-5555 C. Title Bar – Shows the name of the screen you Phone are viewing.
Page 20: Main Menu
Main Menu The Main Menu shows a list of all your phone’s options. You can select an option to perform a task, including: A. Phone – Make calls, see call history or check voicemail. 10 0% 10:30 AM Main Menu B.
Page 21 Main Menu (continued) E. Photos & Videos – View or capture photos or videos. F. Help Tools – Access helpful tools, such as a flashlight, calculator, FM radio and more. G. Device Info – View phone information, such as remaining battery, storage and signal strength. H.
Page 22: Status Bar
Status Bar The Status Bar at the top of your screen shows you signal strength, wireless connectivity, Bluetooth status, battery and current time information. A. Cellular Signal Strength – Affects your call quality. The more the triangle is filled in, the stronger your signal. B.
Page 23 Status Bar (continued) C. Bluetooth Status – Lets you know if you’re connected to a Bluetooth device such as a car stereo or wireless headphones. Turn this feature on or off under Settings. D. Battery Level – Allows you to know how much battery you have left. E.
Page 24: Title Bar
Title Bar The Title Bar at the top of the menu shows the name of the screen you are viewing.
Page 25: Navigation Buttons
Navigation Buttons At the top of your keypad you will find the six buttons that are used to navigate your phone. Down A. Directional Arrows – Press navigate through the phone’s menus. – Takes you one step back from your last action. –...
Page 26: Section 2: Learning The Basics
Section 2: Learning the Basics Topics • Turning the Phone On/Off • Adding a Contact • Making a Call • Sending a Text Message • Taking a Photo • Setting Up Your Voicemail Greeting • Connecting to Wi-Fi • Calling Urgent Response...
Page 27: Turning The Phone On/Off
Turning the Phone On/Off 1. Press and hold . The phone turns on or off. Adding a Contact 1. From the Main Menu, press Down to select Contacts and press 2. Press Down to select Add Contact and press...
Page 28 Adding a Contact (continued) to select First Name and use the 3. Press Down STEP 3 keypad to type the name. See "Typing Text Messages with the Keypad" on page 59 for help typing a message. Down to select Last Name and use the 4.
Page 29 Adding a Contact (continued) to select Phone Number and use the keypad to enter the number. 5. Press Down to select Save Contact and press 6. Press Down After a contact is saved, you can select their name in your phone menu Contacts and press NOTE to call them.
Page 30: Making A Call
Making a Call Dialing a Phone Number: 1. Open the phone. The Main Menu displays. 2. Dial the 10-digit number on the keypad, and press to call.
Page 31 Making a Call (continued) Calling an Existing Contact: 1. From the Main Menu, press Down to select Contacts and press 2. Press Down to select a contact's name from the list and press 3. Press Down to select the phone number you want to call and press 4.
Page 32: Sending A Text Message
Sending a Text Message to select Text 1. From the Main Menu, press Down Messages and press 2. Press Down to select Compose New Text and press 3. Press Down to select New Number or From Contacts and press...
Page 33 Sending a Text Message (continued) 4. Enter the 10-digit number or press Down STEP 5 select a contact from the list and press 10 0% 10:30 AM (555) 555-1237 5. Type a message and press to send. See "Typing Text Messages with the Keypad" on page 59 for help typing a message.
Page 34: Taking A Photo
Taking a Photo 1. From the Main Menu, press Down to select STEP 4 Photos & Videos and press 2. Press Down to select Camera and press 3. Press Down to select Take Photo and press 4. Press Down to select Rear Camera or Front (Selfie) Camera and press...
Page 35 Taking a Photo (continued) STEP 6 5. Aim the camera and press to take a picture. to select Save and press 6. Press keep the picture.
Page 36: Setting Up Your Voicemail Greeting
Setting Up Your Voicemail Greeting 1. From the Main Menu, press Down to select STEP 2 Phone and press 2. Press Down to select Voicemail and press The phone dials your voicemail. 3. Follow the prompts using the keypad to record your greeting.
Page 37: Connecting To Wi-Fi
Connecting to Wi-Fi to select Settings and press 1. From the Main Menu, press Down to select Bluetooth & Wi-Fi and press 2. Press Down to select Wi-Fi: Off and press 3. Press Down to select Wi-Fi: Off and press 4.
Page 38 Connecting to Wi-Fi (continued) to select Available Networks and 6. Press Down STEP 6 press . The phone searches for available Wi-Fi networks and displays a list. 7. Press Down to select the name of the Wi-Fi network you want to connect to and press...
Page 39 Connecting to Wi-Fi (continued) STEP 8 8. Use the keypad to type the Wi-Fi password, press to select Connect and press Down . The phone connects to Wi-Fi. See "Typing Text Messages with the Keypad" on page 59 for help typing a message. Select Show Password to see what you are typing.
Page 40: Calling Urgent Response
Calling Urgent Response Press the Urgent Response button to get help in an unsafe or uncertain situation. (Access to Urgent Response Agents requires purchase of a Lively Health & Safety Package). There is a 6-second delay before you are connected to Urgent Response.
Page 41: Section 3: Phone Calls
Section 3: Phone Calls Topics • Phone Overview • Speed Dial • Missed Calls • Blocked Numbers • Voicemail • Answering or Ignoring a Call • Contacts • Speakerphone • Call History • Adjusting the Call Volume • Dial Number •...
Page 42: Phone Overview
Phone Overview Selecting Phone from the Main Menu shows you the following options: A. Missed Calls – See which calls you missed. B. Voicemail – Listen to voice messages from calls you missed. C. Contacts – Save phone numbers with a contact name for quicker dialing.
Page 43 Phone Overview (continued) D. Call History – See your incoming and outgoing call history. E. Dial Number – Make a call by dialing the number. F. Blocked Numbers – See which numbers you have blocked from calling you.
Page 44: Missed Calls
Missed Calls Missed Calls – Incoming calls that ended before you 10 0% 10:30 AM Missed Calls could answer. (555) 555-1235 (C) Caroline Moskovitz Thursday, Jan. 17 10:24 AM Unknown (555) 555-1238 Thursday, Jan. 14 10:00 AM (555) 555-1239 (W) Wesley Johnson Sunday, Jan 13 11:26 AM...
Page 45: Voicemail
Voicemail Voicemail lets people leave audio recordings that you can listen to later if you miss a call. You will receive a notification on both the outside and inside screens when you have a voicemail. To access your voicemail: 1. From the Main Menu, select Phone and press 2.
Page 46: Contacts
Contacts Contacts is where you can save the phone numbers of your most frequently called contacts so that you don’t have to manually dial their number each time. To add a new contact: 1. From the Main Menu, select Contacts and press 2.
Page 47 Contacts (continued) 5. Select Phone Number and use the keypad to enter STEP 6 the number. Anna 10 0% 10:30 AM Add Contact 6. Select Save Contact and press Last Name After a contact is saved, you can select their name in NOTE the contacts list and press to call them.
Page 48: Call History
Call History From Call History you can view your inbound, outbound 10 0% 10:30 AM Call History and missed call history. Select any record for more options like calling back and viewing caller details. Clear All Outbound There are two call history records: Voicemail Thursday, Jan.
Page 49: Dial Number
Dial Number Dialing a Phone Number: STEP 2 1. Open the phone. The Main Menu is shown. 2. Enter the 10-digit phone number and press to dial.
Page 50 Dial Number (continued) Calling an Existing Contact: 1. From the Main Menu, select Contacts and press 2. Select a contact's name from the list and press 3. Select the phone number you want to call and press 4. Select Dial Call and press...
Page 51: Speed Dial
Speed Dial Storing the Speed Dial Number: STEP 2 STEP 4 1. From the Main Menu, select Contacts and press 2. Select a contact's name from the list and press 3. Select the phone number you want stored for speed dial and press 4.
Page 52 Speed Dial (continued): 5. Select the number you want as the speed dial STEP 5 STEP 6 number and press 6. Select Key #[number you chose] and press 7. Select Save Update and press Calling the Speed Dial Number: Once the speed dial number is stored, simply flip open the phone and hold down the number to place calls to the contact.
Page 53: Blocked Numbers
Blocked Numbers Blocked Numbers shows phone numbers that you have blocked from calling you. When you block a number, the phone will not ring, and calls will go directly to voicemail. To block a number: 1. From the Main Menu, select Phone and press 2.
Page 54 Blocked Numbers (continued): STEP 3 STEP 4 3. Choose the number you want to block and press Caroline Moskovitz 10 0% 10:30 AM 10 0% 10:30 AM Thursday, Jan. 17 12:00 PM Call History Unknown 4. Select Block Number and press .
Page 55 Blocked Numbers (continued) To unblock a number: STEP 4 10 0% 10:30 AM 1. From the Main Menu, select Phone and press 2. Select Blocked Numbers and press Blocked Number 3. Select the number you want to unblock and (555) 555-1238 (555) 555-1238 press Dial Call...
Page 56: Answering Or Ignoring A Call
Answering or Ignoring a Call Your phone will ring to notify you when someone is calling. The outside screen shows information available about the caller. Open the phone to answer or leave the phone closed to ignore the call. Ignoring a call will send the caller to your voicemail. To answer or dismiss the call when the phone is already open: •...
Page 57: Speakerphone
Speakerphone While you are in a call, you can listen to the caller through either the earpiece speaker or the speakerphone. The earpiece allows you to have a private conversation if you are in a public setting, while the speakerphone allows you to free your hands or allow other people surrounding you to participate in the conversation.
Page 58: Adjusting The Call Volume
Adjusting the Call Volume To adjust the call volume while on an active call: • Press the upper end of the Volume Button to increase the call volume. • Press the lower end of the Volume Button to decrease the call volume. As you adjust the call volume, a menu appears to show the current volume level (Maximum, High, NOTE...
Page 59: Adjusting The Ringer Volume
Adjusting the Ringer Volume To adjust the ringer volume while viewing the Main Menu: • Press the upper end of the Volume Button to increase the ringer volume. • Press the lower end of the Volume Button to decrease the ringer volume. As you adjust the ringer volume, a menu appears to show the current volume level NOTE (Maximum, High, Medium, Low or Silent).
Page 60: Section 4: Text Messages
Section 4: Text Messages Topics • Text Messages Overview • Checking Emergency Alerts • Reading and Replying to • Typing Text Messages with the Keypad Text Messages • Sending Photo Messages • Sending New Text Messages • Deleting Text Messages...
Page 61: Text Messages Overview
Text Messages Overview Text Messages are a quick way to send short messages. Select Text Messages from the Main Menu for the following options: A. Text History – A list of text message conversations you have had and can reply to. B.
Page 62: Reading And Replying To Text Messages
Reading and Replying to Text Messages 1. From the Main Menu, select Text Messages and press 2. Select Text History and press 3. Select a contact or phone number and press . Your conversation with that person opens.
Page 63 Reading and Replying to Text Messages (continued) 4. Select Respond to reply to the message and STEP 4 press 5. Use the keypad to type a message and press to send.
Page 64: Sending New Text Messages
Sending New Text Messages 1. From the Main Menu, select Text Messages and press 2. Select Compose New Text and press 3. Choose either From Contacts or New Number and press 4. Select the recipient from Contacts or enter the phone number. 5.
Page 65: Checking Emergency Alerts
Checking Emergency Alerts Emergency Alerts show active emergency alerts in STEP 2 your area. You will get a notification when the phone receives an emergency alert. To check emergency alert messages: 1. From the Main Menu, select Text Messages and press Select Emergency Alerts and press...
Page 66: Typing Text Messages With The Keypad
Typing Text Messages with the Keypad You can use the numeric keypad to enter numbers, letters and symbols to compose your text message. Use these buttons to type a message on the phone’s numeric keypad: • 2–9 – Types numbers and letters. Down arrows –...
Page 67 Typing Text Messages with the Keypad (continued) • – Add a period. • – Displays a list of punctuation that you can select. • - Press repeatedly to cycle through the text entry modes (Quick Text, abc, Abc, ABC and 123).
Page 68 Typing Text Messages with the Keypad (continued) While typing a message, press to choose one of these text entry modes: Quick Text (Predictive) – The phone predicts what • word you are typing. Press the button with the letter you need once. When you’re done typing a word, select the word you want with the arrows.
Page 69 Typing Text Messages with the Keypad (continued) • abc (All Lowercase) – Press a button repeatedly to cycle through the letters. All letters are lowercase. • Abc (Initial Capitalized) – Press a button repeatedly to cycle through the letters. The first letter is capitalized, and then the mode changes to “abc.” •...
Page 70: Sending Photo Messages
Sending Photo Messages 1. From the Main Menu, select Photos & Videos and press 2. Select Photo/Video Gallery and press 3. Select a photo and press 4. Select Photo Options and press 5. Select Share Photo and press 6. Choose either From Contacts or New Number. 7.
Page 71: Deleting Text Messages
Deleting Text Messages 1. From the Main Menu, select Text Messages and STEP 4 press 10 0% 10:30 AM (555) 555-1238 2. Select Text History and press mEet The SALes by 3. Select a contact or phone number and press txting “TEAM”...
Page 72: Section 5: Photos & Videos
Section 5: Photos & Videos Topics • Photos & Videos Overview • Viewing Your Photos and Videos • Taking a Photo • Deleting Your Photos and Videos • Recording a Video • Sharing Your Photos...
Page 73: Photos & Videos Overview
Photos & Videos Overview The Camera allows you to take pictures and videos of precious moments and share with friends and family. Select Photos and Videos from the Main Menu for the following options: A. Camera – Take photos and videos. B.
Page 74: Taking A Photo
Taking a Photo 1. From the Main Menu, select Photos & Videos and press 2. Select Camera and press 3. Select Take Photo and press 4. Select Rear Camera or Front Camera (Selfie) and press 5. Aim the phone toward the subject and press to take a photo.
Page 75: Recording A Video
Recording a Video 1. From the Main Menu, select Photos & Videos and press 2. Select Camera and press 3. Select Record Video and press 4. Select Rear Camera or Front Camera (Selfie) and press...
Page 76 Recording a Video (continued) 5. Aim the phone toward the subject and press STEP 5 STEP 7 start recording. 6. When you are finished, press stop recording. 7. The video you took is shown. Select Save or Discard and press Down NOTE Press...
Page 77: Viewing Your Photos And Videos
Viewing Your Photos and Videos After you have captured a photo or video, you can view it by accessing the Photo/Video Gallery. 1. From the Main Menu, select Photos & Videos and press 2. Select Photo/Video Gallery and press Down 3.
Page 78: Deleting Your Photos And Videos
Deleting Your Photos and Videos While viewing your Photo/Video Gallery, you can delete any photos that you no longer need. 1. From the Main Menu, select Photos & Videos and press 2. Select Photo/Video Gallery and press Down 3. Use the arrows to navigate through the photos.
Page 79 Deleting Your Photos and Videos (continued) to open Photo Options. 5. Press STEP 5 STEP 6 6. Select Delete Photo or Delete Video and press 7. Select Delete Photo or Delete Video again and press...
Page 80: Sharing Your Photos And Videos
Sharing Your Photos and Videos Text the photos you take to other people. 1. From the Main Menu, select Photos & Videos and press 2. Select Photo/Video Gallery and press 3. Select a photo or video and press 4. Select Photo Options or Video Options and press...
Page 81 Sharing Your Photos and Videos (continued) 5. Select Share Photo or Share Video and press STEP 5 6. Choose either From Contacts or New Number. 7. Select the recipient or enter the phone number. 8. Type a message and press to send.
Page 82: Section 6: Amazon Alexa
Section 6: Amazon Alexa Topics • Setting up Alexa • Using Alexa • Setting up the Lively Skill • Disabling Alexa For additional resources, including how-to cards and videos, visit lively�com/flipLearn.
Page 83: Setting Up Alexa
Amazon Alexa Photos & Video Connection of your Amazon account to Alexa on your Jitterbug Flip2 allows for personalized answers to NOTE questions like "Alexa, what is the weather forecast?" or "Alexa, what is the current time?" based on the...
Page 84 (Create an Amazon account if you do not already have one.) 4. On a computer or tablet, go to amazon�com/us/code, log in to your Amazon account, and on the Register Your Device page enter the code that displays on your Jitterbug Flip2 phone screen.
Page 85 Jitterbug Flip2. on the Success screen to select Next. 6. Press 7. To test Alexa, your Jitterbug Flip2 will prompt you to say "Alexa, how are you?" out loud. Alexa will respond to your question.
Page 86 Setting up Alexa (continued) 10. Choose how you want to use Alexa and press STEP 9 • The "Just Ask Alexa" setting allows you to ask Alexa questions after simply flipping open the phone. The "Use From Menu" setting adds additional steps of pressing the Down arrow to highlight "Amazon Alexa"...
Page 87: Setting Up Lively Skill
The Lively skill allows you to use your voice to: • Make calls to contacts stored in your Jitterbug Flip2 • Help write and send text messages to contacts stored in your Jitterbug Flip2 • Check your Jitterbug Flip2 battery level •...
Page 88 Setting up Lively Skill (continued) 1. Use a computer or tablet to go to STEP 2 alexa�amazon�com and sign into your Amazon account. The Alexa home page opens. 2. Click Skills on the list to the left, then type "Lively" in the search bar and press Enter.
Page 89 Setting up Lively Skill (continued) 3. Select Lively from the skill list and click STEP 3 ENABLE in the upper right corner. 4. The Lively account sign-in page opens. If you have already created a Lively account, sign in using your Lively account credentials. If you have not registered, click "Create an Account"...
Page 90 Setting up Lively Skill (continued) 5. The Name your devices page displays. Create a personal nickname to enter in the box under the phone number of your Jitterbug Flip2. Click Submit. 6. The page displays confirming Lively skill has been successfully linked.
Page 91 This allows it to place calls or send a text. Is this a phone you want to set up to place calls or send texts?" 3. You say "Yes." 4. Lively skill: "Is this the phone for: <nickname you provided for your Jitterbug Flip2>?"...
Page 92 5. You say "Yes." 6. Lively skill: "Alright! This phone is now assigned to <nickname>. Do you want to learn what you can do with Alexa on your phone?" 7. You say "Yes."...
Page 93: Using Alexa
Using Alexa Use Alexa to help navigate the phone or find answers to questions. Ask Alexa a Question: 1. Open the phone. From the Main Menu, select Amazon Alexa and press If you're in a low signal area, connect to a Wi-Fi network for the best experience. NOTE...
Page 94 Using Alexa • Ask Alexa a Question (continued): 2. To get started, simply ask a question. Start by saying the word “Alexa” for general questions. • “Alexa, what is the weather in Seattle?” • “Alexa, what time is it in Denver?" •...
Page 95 Using Alexa (continued) Ask the Lively Skill: The Lively skill helps you navigate and interact with your phone through Alexa. Before using Alexa for Lively interactions, make sure you have completed Alexa and Lively skill setup. Note: If you're in a low signal area, connect to a Wi-Fi network for the best experience.
Page 96 Using Alexa • Ask the Lively Skill (continued): 2. To get started, just say "Alexa, ask Lively..." You can ask the Lively skill for help with things like: • "Alexa, ask Lively to call Dr. Smith." • "Alexa, ask Lively to text Bill." •...
Page 97: Disabling Alexa
Disabling Alexa If you want to stop using Alexa on your Jitterbug Flip2, follow these four steps to disable Alexa. 1. From the Main Menu, select Settings and press 2. Select Amazon Alexa and press 3. Select Sign Out of Amazon or Disable Alexa and press 4.
Page 98: Section 7: Helpful Tools
Section 7: Helpful Tools Topics • Flashlight • Calculator • Magnifier • FM Radio • Clock • Mobile Support...
Page 99: Flashlight
Flashlight The built-in flashlight helps you see in low light. 1. From the Main Menu, select Help Tools and press 2. Select Flashlight and press 3. Select On and press 4. To turn off the flashlight, close the phone. NOTE The flashlight automatically turns off after 15 minutes to save battery.
Page 100: Magnifier
Magnifier STEP 3 STEP 4 The magnifier tool uses the phone’s camera to help you see small text or objects. 1. From the Main Menu, select Help Tools and press 2. Select Magnifier and press Down 3. Aim the camera and press to zoom in and to zoom out.
Page 101: Clock
Clock Set alarms and timers, or use the stopwatch to help keep track of time. Set the alarm clock: 1. From the Main Menu, select Help Tools and press 2. Select Clock and press 3. Select Alarm and press 4. Select Set New Alarm and press...
Page 102 Clock • Set the alarm clock (continued): STEP 5 5. Enter the time you want the alarm to go off, using 3–4 digits. For example, enter “700” for 7:00 or “1100” for 11:00. 6. Select AM or PM and press 7.
Page 103 Clock • Set the alarm clock (continued): 8. To turn on the alarm, select Yes under Make alarm STEP 9 active? and press 9. Select Save Alarm and press 10. When the alarm rings, press to turn the alarm off.
Page 104 Clock (continued) Deleting an Alarm: 1. From the Main Menu, select Help Tools and press 2. Select Clock and press 3. Select the alarm you want to delete and press 4. Select Delete Alarm and press 5. Select Delete Alarm again and press...
Page 105 Clock • Deleting an Alarm (continued): Set the timer: STEP 4 1. From the Main Menu, select Help Tools and press 2. Select Clock and press 3. Select Timer and press 4. Enter the time you want to count down, using 2 digits in the hour, minute and second fields.
Page 106 Clock • Set the timer (continued): 5. Select Start Timer and press 6. When the time is up, the alarm rings. Press to turn the alarm off.
Page 107 Clock (continued) Use the stopwatch: 1. From the Main Menu, select Help Tools and press 2. Select Clock and press 3. Select Stopwatch and press...
Page 108 Clock • Use the stopwatch (continued): 4. Select Start and press . The stopwatch starts. • To pause, select Stop and press . Select Resume and press to start the stopwatch again. • To track laps, select Lap and press .
Page 109: Calculator
Calculator The calculator helps you add, multiply, subtract and divide. 1. From the Main Menu, select Help Tools and press 2. Select Calculator and press 3. Type the first number.
Page 110 Calculator (continued) STEP 4 STEP 6 4. Use the arrows to add an addition ( Down subtraction ( ), division ( ) or 10 0% 10:30 AM Calculator multiplication ( ) sign. 3.74 5. Type the second number. 6. Press to calculate the total.
Page 111: Fm Radio
FM Radio 1. Connect headphones to the 3.5mm audio jack on STEP 4 the side of the phone. 2. From the Main Menu, select Help Tools and press 3. Select FM Radio and press 4. To navigate through or save channels: •...
Page 112 FM Radio (continued) • To save a station as a favorite, select Add as Favorite and press • To type in a station number with the keypad, select Enter Station Numbers and press . Do not enter the decimal. For example, enter “933” to tune to 93.3.
Page 113: Mobile Support
Mobile Support Mobile Support lets the Lively team help you remotely with problems on the phone. • If you have questions, call us toll-free at: 1�800�733�6632...
Page 114: Section 8: Changing Settings
Section 8: Changing Settings Topics • Urgent Response Service • Connecting to Wi-Fi • Volumes & Sounds • Connecting with Bluetooth • Notifications • Accessibility • Flip to Answer • Tips • Contacts Sort • Emergency Alerts • Text Mode •...
Page 115: Urgent Response Service
Urgent Response Service The Urgent Response button on your Jitterbug Flip2 gives you access to our exclusive Lively Urgent Response Service. This service provides easy-to-use and ™ reliable access to IAED-certified Lively Response Agents who will confirm your location, evaluate your situation, and get you the help you need. Available with all Lively™...
Page 116 Urgent Response Service (continued) To place an Urgent Response call: • Press the button to call Urgent Response in an uncertain or unsafe situation. The phone counts down aloud and on-screen before the call is placed. If you need to cancel the call, press...
Page 117 Urgent Response Service • To place an Urgent Response call (continued): • If the button is disabled, dial (5*) and press for an Urgent Response Agent. If you accidentally call Urgent Response, please stay on the line and advise the Agent that it is not an emergency.
Page 118: Volumes & Sounds
Volumes & Sounds Adjust the volume and sounds that the phone makes. Changing the Ring Tone: 1. From the Main Menu, select Settings and press 2. Select Volumes & Sounds and press 3. Select Sounds and press 4. Select Ring Tone and press 5.
Page 119 STEP 2 Volumes & Sounds (continued) Adjusting the Ring Tone Volume Level: 1. Open the phone. The Main Menu is shown. 2. Press the volume buttons on the side of the phone. The Ring Tone Volume screen shows the current volume level.
Page 120 Volumes & Sounds (continued) Turning Keypad Sounds On or Off: When keypad sounds are turned on, the phone makes a sound when you press a button. 1. From the Main Menu, select Settings and press 2. Select Volumes & Sounds and press 3.
Page 121 Volumes & Sounds (continued) Adjusting the Call Volume Level: You can raise or lower the speakerphone, earpiece or headphone volume level while on a call. To adjust the volume: • Press the volume buttons on the side of the phone. A screen shows the current volume level.
Page 122 Volumes & Sounds (continued) Adjusting the Headphone Volume Level: You can adjust the headphone volume while listening to the radio, a call or other audio. To adjust the headphone volume: • Press the volume buttons on the side of the phone. A screen shows the current volume level.
Page 123 Volumes & Sounds (continued) Adjusting the Alarm Volume Level: 1. From the Main Menu, select Settings and press 2. Select Volumes & Sounds and press 3. Select Volumes and press 4. Select Alarm and press 5. Select a volume level (Low, Medium, High or Maximum) and press...
Page 124 Volumes & Sounds (continued) Locking the Exterior Volume Buttons: You can turn off (or lock) the volume buttons on the side of the phone if you keep accidentally pressing them. 1. From the Main Menu, select Settings and press 2. Select Volumes & Sounds and press 3.
Page 125 Volumes & Sounds (continued) Adjusting Volume Levels with Locked Volume Buttons: If the exterior volume buttons are turned off, you can adjust the volume in the Settings menu: 1. From the Main Menu, select Settings and press 2. Select Volumes & Sounds and press 3.
Page 126 Volumes & Sounds • Adjusting Volume Levels with Locked Volume Buttons (continued): STEP 4 4. Select what you want to change the volume of and press . You can change the volume of: • Ring Tone/Vibration • Speakerphone • Earpiece •...
Page 127: Notifications
Notifications Choose whether to be notified when you receive text messages or voicemails. Turning Text Message Notifications On or Off: 1. From the Main Menu, select Settings and press 2. Select Notifications and press 3. Select Text Messages and press 4.
Page 128 Notifications (continued) Turning Voicemail Notifications On or Off: STEP 3 1. From the Main Menu, select Settings and press 2. Select Notifications and press 3. Select Voicemail and press 4. Select On or Off and press...
Page 129: Flip To Answer
Flip to Answer Disabling Flip to Answer: 1. From the Main Menu, select Settings and press 2. Select Accessibility and press 3. Select Answer on Flip Open: On and press 4. Select Off and press...
Page 130: Contacts Sort
Contacts Sort STEP 3 Select how your contacts are sorted in the Contacts list. 1. From the Main Menu, select Settings and press 2. Select Contacts Sort and press 3. Select by First Name or by Last Name and press...
Page 131: Text Mode
Text Mode You can choose the default text entry mode that the phone uses. 1. From the Main Menu, select Settings and press 2. Select Text Mode and press 3. Choose the text entry mode you want to use and press .
Page 132 Text Mode (continued) • abc (All Lowercase) – Press a button repeatedly to cycle through the letters. All letters are lowercase. • Abc (Initial Cap.) – Press a button repeatedly to cycle through the letters. The first letter is capitalized, and then the mode changes to “abc.”...
Page 133 Text Mode (continued) • ABC (All Capitalized) – Press a button repeatedly to cycle through the letters. All letters are uppercase. • 123 (Numeric) – Types numeric characters only. While typing text, you can temporarily change the text entry mode NOTE by pressing...
Page 134: Connecting To Wi-Fi
Connecting to Wi-Fi Make wireless connections with your phone. 1. From the Main Menu, select Settings and press 2. Select Bluetooth & Wi-Fi and press 3. Select Wi-Fi and press 4. Select Wi-Fi and press 5. Select Available Networks and press .
Page 135 Connecting to Wi-Fi (continued) 6. Select the name of the Wi-Fi network you want to STEP 6 STEP 7 connect to and press 7. Enter the Wi-Fi password, select Connect and press . The phone connects to Wi-Fi. Select Show Password to see what you NOTE are typing.
Page 136: Connecting With Bluetooth
Connecting with Bluetooth Bluetooth allows you to connect wirelessly to devices such as car stereos, portable speakers and wireless headphones. To connect to a Bluetooth device: 1. Turn on the Bluetooth device you want to connect to and put it in Bluetooth pairing mode.
Page 137 Connecting with Bluetooth (continued) 4. Select Bluetooth and press STEP 5 STEP 6 5. Select Pair New Device and press . The phone searches for nearby devices and lists them. 6. Select the Bluetooth device you want to connect to and press .
Page 138: Accessibility
Accessibility The Accessibility settings let you customize settings to make it easier to use the phone. Changing the Text Size: You can increase the Text Size the phone uses to make it easier to read. 1. From the Main Menu, select Settings and press 2.
Page 139 Accessibility (continued) Turning Read Out On or Off: STEP 4 Turning on Read Out sets the phone to read screen content out loud to you. 1. From the Main Menu, select Settings and press 2. Select Accessibility and press 3. Select Read Out and press 4.
Page 140 Accessibility (continued) Turning Real Time Text (RTT) On or Off: Real Time Text lets you use text to communicate during a phone call. 1. From the Main Menu, select Settings and press 2. Select Accessibility and press 3. Select RTT and press 4.
Page 141 Accessibility (continued) Turning Hearing Aid Compatibility On or Off: Turning on Hearing Aid Compatibility (HAC) makes the phone compatible with hearing aids during phone calls. 1. From the Main Menu, select Settings and press 2. Select Accessibility and press 3. Select HAC and press 4.
Page 142 Accessibility (continued) Changing the Phone’s Language: STEP 4 1. From the Main Menu, select Settings and press 2. Select Accessibility and press 3. Select Language and press 4. Select English or Español and press...
Page 143: Tips
Tips Tips shows helpful information about how to navigate and use the phone. 1. From the Main Menu, select Settings and press 2. Select Tips and press 3. Select On or Off and press...
Page 144: Emergency Alerts
Emergency Alerts Emergency Alerts show active emergency alerts in your area. You can choose the kinds of alerts you receive on the phone. Selecting the Types of Emergency Notifications: 1. From the Main Menu, select Settings and press 2. Select Emergency Alerts and press .
Page 145 Emergency Alerts • Selecting the Types of Emergency Notifications (continued): STEP 2 • AMBER Alerts • RMT (Required Monthly Test) Alerts • Public Safety • State/Local Test 3. Select an emergency alert and press 4. Select On if you want to receive that type of alert or Off and press...
Page 146 Emergency Alerts (continued) Changing How Emergency Alerts are Received: 1. From the Main Menu, select Settings and press 2. Select Emergency Alerts and press 3. Toward the bottom of the screen, select Vibrate Alert or Audio Alert and press 4. Select On or Off and press...
Page 147: Color Options
Color Options You can customize the color the phone uses to STEP 3 highlight a menu item for screen navigation. 1. From the Main Menu, select Settings and press 2. Select Highlight Color and press 3. Select the color the phone should use when highlighting a menu item and press...
Page 148: Section 9: Additional Information
Section 9: Additional Information Topics • Brain Games • Getting Information About Your Phone • Contacting Us...
Page 149: Brain Games
Brain Games The phone has fun brain-training games to help improve your memory and navigation. • Eye for Detail – Work out your memory for better recall later. Briefly view a series of 3-5 images on the screen and then match where identical images appeared. •...
Page 150: Getting Information About Your Phone
Getting Information About Your Phone 1. From the Main Menu, select Device Info and press 2. Select Device Info and press . A menu of available device information is shown, including information about: • Phone Usage (Minutes and • Battery Texts Used) •...
Page 151: Additional Support
Whether you want to learn the basics or are ready for advanced features, we're here to help every step of the way. Go to lively�com/support to access additional educational tools to make you a Jitterbug Flip2 expert. There you’ll find: •...
Page 152: Contacting Us
Contacting Us If you have any questions or comments, we're here to help: • Send us an email at: customercare@lively�com • Call us toll-free at: 1�800�733�6632 • Write to us at: Lively Customer Service P.O. Box 4428 Carlsbad, CA 92018...
Page 153: Legal
Legal Customer Agreement BY USING THE PHONE AND LIVELY SERVICES, YOU ARE AGREEING TO BE BOUND BY THE CUSTOMER AGREEMENT. TO REVIEW THE MOST CURRENT VERSION OF THE CUSTOMER AGREEMENT, WHICH GOVERNS YOUR USE OF THE PHONE AND LIVELY SERVICES, PLEASE VISIT WWW�LIVELY�COM/LEGAL/CUSTOMER-AGREEMENT. Arbitration Agreement, Class Action Waiver, Jury Waiver, and Forum Selection Clause BY USING THE PHONE AND LIVELY SERVICES, YOU ARE AGREEING TO BE BOUND BY OUR ARBITRATION...
Page 154 Health And Safety Statement We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein. TRAFFIC SAFETY: Given that studies show that using a phone while driving a vehicle constitutes a real risk, even when the hands- free kit is used (car kit, headset...), drivers are requested to refrain from using their phone when the vehicle is not...
Page 155 Do not open, dismantle, or attempt to repair your phone yourself. Do not drop, throw, or bend your phone. Use only batteries, battery chargers, and accessories which are recommended by TCL Communication Ltd. and its affiliates and are compatible with your phone model. TCL Communication Ltd. and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.
Page 156 of privacy. It is the user's sole responsibility to ensure that prior authorization has been obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your phone (including the carrier) disclaim any liability which may result from improper use of the phone.
Page 157 This symbol on your phone, the battery, and the accessories means that these products must be taken to collection points at the end of their life: - Municipal waste disposal centers with specific bins for these items of equipment; - Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.
Page 158 office equipment use. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only. Characteristics of power supply (depending on the country): Travel charger: Input: 100-240 V, 50/60 Hz, 200 mA Output: 5V, 1A Battery:...
Page 159 The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www�fcc�gov/oet/ea/fccid after searching for FCCID: 2ACCJN033 for 4053S.
Page 160 following website: http://www�who�int/peh-emf� Note: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 161 As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with a headset or usb data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the phone at least 15 mm away from the body.
Page 162 You can access, review and edit your personal information at any time by logging into your user account, visiting your user profile or by contacting us directly. Should you require us to edit or delete your personal data, we may ask you to provide us with evidence of your identity before we can act on your request.
Page 163 T: For inductive coupling with hearing aids operating in telecoil mode A phone is considered hearing-aid compatible if it is rated M3 or M4 for acoustic coupling and T3 or T4 for inductive coupling. Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device.
Page 164 This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found on Radio waves section. When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 15 mm from the body to ensure compliance www.sar-tick.com with RF exposure requirements.
Page 165: Index
Index Alexa adding contacts 20, 21 Disabling 92 calling a contact 24 setting up 78 connecting to Wi-Fi 30 Symbols using 88 learning 19 3�5mm audio jack 4, 106 Amazon Alexa making a Call 23 Main Menu 12 sending text messages 25 Answering Calls 50 taking photos 27 Accessibility...
Page 166 Blocked Numbers 46, 47 Call History front 5, 69, 70 Bluetooth inbound calls 42 rear 3, 69, 70 connecting 131 outbound calls 42 saving photos 69 status 15 viewing 42 saving videos 70 Brain Games 144 Calling the Speed Dial 46 Selfie 5 button calls...
Page 167 checking Emergency Alerts Current Time 10, 15 adjusting volume 117 Emergency Alerts 60 clock receiving modes 141 date 10 deleting alarm 99 selecting types 139 deleting setting alarm 96 photos 73 setting timer 100 Flashlight 94 text messages 66 using stopwatch 102 Flip to Answer 124 videos 73 Color Options 142...
Page 168 timer 100 highlighting color options headphone keypad sounds adjusting volume 117 turning off 115 Hearing Aid turning on 115 turning on/off 136 information help battery 145 Language contact information 147 device 145 changing 137 Help Tools device storage 145 LED Flash 3 alarm clock 96 legal 145 Lively Skill...
Page 169 Main Menu options 12 button 17 Calling a Contact 24 Amazon Alexa 12 navigation buttons dialing a number 23 Contacts 12 text messages 61 hearing aid 136 Notification LED 3 Device Info 13 information about 145 Notifications Games 13 Main Menu 12 Help Tools 13 turning on/off 122, 123 Making a Call 23...
Page 170 Missed Calls option 38 saving 69 Photo/Video Gallery Unblock Number option 49 taking 69 option 68 Photos Power Button 5 Voicemail option 39 phone numbers 147 punctuation buttons attaching to text message Support 108 text messages 62 Phone Overview 36 deleting 73 phone tools sending 65, 75...
Page 171 Rear Speaker 4 Contacts Sort list 125 rejecting calls 50 turning on/off 135 Emergency Alerts 139, 141 removing Keypad Sounds 115 photos 73 Lock Buttons 119 screen 3 videos 73 Notifications 122 inside 5 removing text messages 66 Ring Tone 113 outside 3 replying to text messages Text Mode 126...
Page 172 ring tone 114 Wi-Fi status 14 deleting 66 space button stopwatch letter mode 64 text messages 61 using 102 Main Menu 12 speaker Storing the Speed Dial 45 notifications 122 support earpiece 5 numeric mode 64 Rear 4 contact information 147 overview 56 Speakerphone phone number 108...
Page 173 Title Bar 11, 16 typing with keypad 61 deleting 73 viewing a list 57 discarding 70 viewing history 57 front camera 70 unblock numbers 49 Text Mode rear camera 70 Urgent Response Service 123 (numeric) 128 recording 70 button 5, 6 Abc (initial cap) 127 saving 70 turning on 33...
Page 174 Wi-Fi notifications 123 setting greeting 29 connecting 30, 129 volume password 32 adjusting call 52, 116 status 14 adjusting headphone 117 adjusting ringer 53 adjusting ring tone 114 adjusting when locked buttons 120 button 3, 52 locking buttons 119 Volume Buttons adjusting when locked 120 locking exterior 119 Wall Charger 2...
Page 175 Alexa’s Terms of Use. By enabling Alexa on the Lively Flip, you acknowledge that Lively is not responsible for Amazon Alexa’s functionality or services. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. LIVELY and JITTERBUG are trademarks of Best...
Page 176 To learn more, visit lively.com/support JB7-USERGUIDE-V4 • GDT-2830...

Jitterbug flip2 User Manual

Section 1: Getting Started

Section 2: Learning the Basics

Section 3: Phone Calls

Section 4: Text Messages

Section 5: Photos & Videos

Section 6: Amazon Alexa

Section 7: Helpful Tools

Section 8: Changing Settings

Section 9: Additional Information

Legal

Index

Quick Links

Need help?

Questions and answers

Related Manuals for Jitterbug flip2

Summary of Contents for Jitterbug flip2

Table of Contents