Jitterbug One Touch User Manual
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Jitterbug One Touch User Manual

Jitterbug one touch: user guide
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GH68-085806_Touch_1005_Qx6.qxp
10/12/06
4:58 PM
Page 1
WELCOME TO JITTERBUG
Now you have everything you need (and
nothing you don't) to stay connected with
family and friends when you are away
from home.
Jitterbug™ is perfectly simple – a cell phone
made easy with personalized services
designed with you in mind. Your sleek new
phone was designed with Samsung and the
Jitterbug service provides a quality
connection wherever you go. Plus, a friendly
Jitterbug operator is at your service 24
hours a day.
All of our features and services have been
created for your comfort, convenience and
ease of use – and you can choose to turn
any of them on or off, as you wish.
Simply call the Jitterbug operator for assis-
tance. Or, you or a loved one can update
your Jitterbug features on your personal
web page at
http//:www.myjitterbug.com
(This feature will be available in early 2007).
Our goal is to make using Jitterbug
intuitive, familiar and perfectly simple.

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Summary of Contents for Jitterbug One Touch

  • Page 1 Jitterbug™ is perfectly simple – a cell phone made easy with personalized services designed with you in mind. Your sleek new phone was designed with Samsung and the Jitterbug service provides a quality connection wherever you go.

  • Page 2: Table Of Contents

    4:58 PM We welcome your comments and are happy to find even better ways to meet your needs. At Jitterbug, we are committed to providing services that are extraordinarily simple and easy to use so that you can connect with the people that matter to you most.
  • Page 3 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Placing a Call ...38 - Operator ...38 - Non-Phone List Numbers ...39 - “My Choice” Button ...40 - Calling 911 ...40 - Phone List Numbers ...41 Section 4: Moving from Feature to Feature on Your Phone...43 How to Navigate ...44 Examples of Feature Navigation ...45 Section 5: Your Phone List ...47...

  • Page 4: How To Use This Guide

    Standard Limited Warranty ...128 Index ...135 Page 7 Getting Started This section explains how to start using your Jitterbug OneTouch™ phone. Topics Covered • How to Use this Guide • What’s in the Box • Installing the Battery • Turning Your Phone On/Off •...

  • Page 5: This How-To Guide Is Divided Into Eight Sections

    2007). Click on the How-To Guide button. For more information, visit www.myjitterbug.com (This feature will be available in early 2007) or call us at 1-800-733-6632. Thank you for choosing Jitterbug! Page 9 What’s in the Box? The Jitterbug package you received includes everything you need to...

  • Page 6: Installing The Battery

    To remove the battery: 1. If the phone is on, turn it off by opening the phone and holding down the for two seconds until the Jitterbug tune plays. 2. Slide the battery release latch (1) on the back of the phone toward the top end of the phone and hold.

  • Page 7: Charging The Battery

    Page 13 Low Battery Indicator Jitterbug phones do not have a “low battery” icon. Instead, reminder warnings will appear as popups on the screen with the following messages: º “Charge Battery” will appear when you have used about 50% of your battery.

  • Page 8: Jitterbug Service Passwords

    • Update your phone list • Change your phone options • See and pay your bill • Buy accessories • Shop for the latest Jitterbug phones • Learn about new Jitterbug services The Jitterbug SmartCharger™ allows others to help you manage your phone.

  • Page 9: Contacting Customer Service

    P.O. Box 187 Solana Beach, CA 92075 Page 17 Jitterbug Operator Assistance Jitterbug Operators are available 24 hours a day, seven days a week to: • Place calls to anyone on your Phone List, which is on file at the operator center.

  • Page 10: Section 2: Onetouch Features

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Page 19 OneTouch Features This section describes the Basic Features of your Jitterbug OneTouch™ phone and how to use them. Topics Covered • List of Features • Accessories • Closed View (Front and Back) • Open View of Your Phone •...

  • Page 11: Key Features

    • Scrolling button takes you through your Phone List. At your request, we personalize your Jitterbug phone before we ship it, so it’s ready to use right out of the box: Your Jitterbug phone comes with: - Preset Phone List – Up to 15 of the numbers you call most often already stored on your phone.

  • Page 12: Accessories

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Page 23 Jitterbug OneTouch Phone Accessories To order any of these accessories, visit www.jitterbug.com or call us at 1-800-733-6632. Standard Battery AC Power Charger Leather Carrying Case Jitterbug SmartCharger Car Power Charger Hands-free Car Kit...

  • Page 13: Closed View (Front) Of Your Phone

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Closed View of Your Phone (Front) 1. Internal Antenna 2. Display Window 3. Volume Button 6. Light Alert 4. Accessory Connector 5. Power Connector Page 25 Closed View of Your Phone (Front) 1. Internal Antenna—Connects with the cellular network so you can use your phone.
  • Page 14 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Closed View of Your Phone (Back) 1. Battery 3. Lanyard Connector Page 27 Closed View of Your Phone (Back) 1. Battery—Delivers power to make your phone function. 2. Battery Latch—Slides to open and remove the battery. 3.

  • Page 15: Open View Of Your Phone

    “Call?” 5. Down/More Arrow Button—Shows the next screen on your Phone List or Call History list. 6. Operator Button—Calls the Jitterbug operator. 7. My Choice—Calls the number you’ve chosen to store on your phone, such as a friend, relative, service, physician, taxi or towing service.

  • Page 16: Your Display Screen

    By logging onto www.myjitterbug.com. (This feature will be available in early 2007), or by calling Customer Service or the Jitterbug operator, you can turn the following settings on or off: • Voice Dial • Call History •...

  • Page 17: Speakerphone

    3. When you’re satisfied with the setting, release the volume button. Depending on your settings, your Jitterbug may ring and vibrate to alert you to incoming calls. The ringer and keypad can be silenced by pressing the volume button Down until "Silent" appears on the screen.

  • Page 18: Emergency Callback

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Your phone automatically exits the Speakerphone setting when you NOTE end a call. Emergency Callback When you’ve completed an emergency call using the button, your phone is automatically set to Emergency Callback for about 30 minutes. While your phone is in this setting, you cannot make other calls.

  • Page 19: Section 3: The Basics

    Topics Covered • Answering a Call • Ending a Call • Ignoring a Call • Placing a Call - Calling the Jitterbug Operator - Non-Phone List Numbers - Using the “My Choice” Button - Calling 911 - Calling Phone List Numbers...
  • Page 20 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Answering a Call When you receive a call, your phone will ring or vibrate, depending on its ring volume setting. If your phone is open: • A phone number or name appears if the caller’s name and number are stored on your Phone List.

  • Page 21: Operator

    • The call is sent to Voicemail. Placing a Call Calling the Jitterbug Operator: You can ask a Jitterbug operator to connect you to anyone on your Phone List, or any phone number in the U.S. or Canada. 1. Press the button.

  • Page 22: My Choice" Button

    NOTE Service," a call is not possible. Page 43 Calling Phone List Numbers Your Jitterbug OneTouch phone can store up to 50 numbers and contact names on your Phone List. To place a call to a number on the list: 1.

  • Page 23: Section 4: Moving From Feature To Feature On Your Phone

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Page 45 Moving from Feature to Feature on Your Phone This section explains how to move in and out of the features on your phone. Topics Covered • How to Navigate • Examples of Feature Navigation For more information or to see the latest products, services and updates to our How-To Guide, visit us online at www.myjitterbug.com (This feature will be available in early 2007).

  • Page 24: Examples Of Feature Navigation

    Page 47 Examples of Feature Navigation Each Jitterbug phone comes with a pre-programmed Phone List. More features, such as Voice Dialing, Voicemail and Call History, can be turned on or off from your personal page www.myjitterbug.com...

  • Page 25: Section 5: Your Phone List

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Example 2. Phone List with Voice Dialing Phone List Voice Dial (01/02) back Smith Voice Dial? 909-555-2334 more Call? Yes to Use Phone List (02/02) back George Baker 972-555-6149 more Call? Example 3. Phone List with Call History and other optional services Phone List Voicemail...

  • Page 26: Adding, Changing And Deleting Numbers

    Phone List. To add or change a number: There are two simple ways to add, change or delete names and numbers: 1. Ask a Jitterbug operator to do it for you 2. Do-it-Yourself on your personal web page at www.myjitterbug.com feature will be available in early 2007).
  • Page 27 “x” to add an extension to NOTE your Phone List, one number at a time. Phone List Do not enter “1” at the start of a long distance number. Your Jitterbug Modify ALERT automatically does this for you. Phone List...

  • Page 28: To Change An Existing Number

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM 4. When you have entered the name, tap the Up/Down arrow button until you see “End” on the screen, as shown. Press . The name will be stored. To Change An Existing Number: 1. Press repeatedly until your Phone List, appears on the screen.

  • Page 29: To Delete A Name Or Number

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM To Delete a Name or Number: 1. Press repeatedly until your Phone List appears on the screen. 2. Press the Up/Down arrow button until you get to “Modify Phone List,” as shown. 3. Press when you see "New Entry?"...

  • Page 30: Section 6: Call History

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Page 59 Call History This section explains how to Review and Return missed calls. (This feature is optional.) Topics Covered • Using Call History • Returning Missed Calls • Redialing Calls • Saving Calls Following the release of the 1982 movie ET, the line "phone home"...
  • Page 31 10:05A Fri Jan 20 you miss a call. NOTE Show Details? The Call History option on your Jitterbug allows you to save numbers and update your Phone List directly from this menu. Please note that this functionality is recommended only for advanced cell phone users.

  • Page 32: Section 7: Voicemail

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM To save a number on your Call History list: 1. Press repeatedly until “Call History,” appears on the screen. 2. Press the Up/Down arrow button to find the number you want to move to your Phone List.

  • Page 33: Voicemail Notifications

    Setting Up Voicemail You have the choice of using a personalized greeting (in your own words and voice) or using the standard Jitterbug greeting and adding your name at the end. Page 65 To record a personalized greeting: 1. Follow the instructions and press or Voicemail as questions are asked.

  • Page 34: Section 8: Voice Dialing

    That call was placed by Martin Cooper whose wife, Arlene Harris, is the founder of GreatCall, creator of Jitterbug Phones. For more information or to see the latest products, services and updates to our How-To Guide, visit us online at...

  • Page 35: Start Voice Dialing

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM To activate this feature, login to NOTE www.myjitterbug.com (This feature will be available in early 2007), or call Customer Service at 1-800-733-6632. To start voice dialing: 1. Press when you see Voice Dial on your screen. (The command “Yes to Use”...

  • Page 36: Section 9: Your Customer Agreement

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Page 71 Your Customer Agreement Health and Safety Guide...
  • Page 37 4:58 PM Page 73 Welcome to Jitterbug Please read this agreement carefully concerning your Jitterbug phone and service, including the calling plan or plans that you've chosen, and keep it in a familiar place for easy reference. By accepting this agreement, you are bound by its conditions.

  • Page 38: Your Calling Plans

    (3) before you have used 30 minutes of calling, all WITHIN 30 DAYS of receiving your Jitterbug phone. You'll still be respon- sible through that date for the new service and any charges associated with it.
  • Page 39 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Your Rights to Change or End Your Service; Cancellation Charge You're agreeing to maintain service with us for your minimum commitment period except as explicitly permitted by this agreement. Periods of suspension of service don’t count toward your minimum commitment period.

  • Page 40: How Service Works

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM About Rights in Numbers and Electronic Addresses We Assign to You Any phone number, personal identification number, e-mail address or identifier we assign to you remains the property of GreatCall. (We'll let you know if we need to change or reassign them).

  • Page 41: Your Bill/Statements

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM may not be able to give you advance notice about how such changes might affect you. Except as prohibited by law, we may also, at our discretion, require you to pay regulatory and administrative fees to recover our costs of complying with regulatory mandates and Universal Service fees or similarly imposed charges.
  • Page 42 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Time ends after you press NO, hang up by closing your phone or the other party(ies) on your call hang(s) up. We only bill for calls that connect (which includes calls answered by machines). Calls to ‘toll-free’ numbers will be billed for minutes of use.
  • Page 43 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM in your plan and/or the frequency of use of our services. We'll pay simple interest on any deposit at the rate the law requires. Please retain your evidence of deposit. You agree that we can apply deposits, payments or repayments in any order to any amounts you owe us on your account(s).
  • Page 44 Web site at www.donotcall.gov Page 87 or call toll free from your Jitterbug phone to (888) 382-1222. Your Privacy We have a duty under federal law to protect the confidentiality of information about the...

  • Page 45: Disclaimer Of Warranties

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM or exigent circumstances. In addition, you have authorized us to investigate your credit history at any time and to share credit information about you with credit reporting agencies. If you ask, we will tell you the name and address of any credit agency that gives us a credit report about you.
  • Page 46 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Handling Disputes with Us ARBITRATION PLEASE READ THIS PROVISION CAREFULLY. IT MEANS THAT, EXCEPT AS NOTED BELOW, YOU AND WE WILL ARBITRATE OUR DISPUTES. ANY CLAIM OR DISPUTE BETWEEN YOU AND US IN ANY WAY RELATED TO OR CONCERNING THE AGREEMENT, OR THE PROVISION OF SERVICES OR PRODUCTS TO YOU, INCLUDING ANY BILLING...
  • Page 47 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM and Expenses, or any lesser amount as provided under AAA’s Supplemental Procedures for Consumer-Related Disputes. You and we agree to pay our own other fees, costs, and expenses, including those for any attorneys, experts, and witnesses. An arbitrator may only award as much and the type of relief as a court with jurisdiction in the place of arbitration that is consistent...

  • Page 48: About This Agreement

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM ment, unless and until, your friend or family member has agreed to the terms of this agreement. If you're ordering for a company, you're representing that you're authorized to bind it, and where the con- text requires, "you" means the company. About this Agreement A waiver of any part of this agreement in one instance isn't a waiver of any other...

  • Page 49: Section 10: Health And Safety Information

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Page 97 Health and Safety Information This section covers common questions about the Healthy Use of cell phones and recommended Safety Precautions. Topics Covered • Operating Environment • Health and Safety Information • Consumer Questions and Answers •...

  • Page 50: Operating Environment

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Operating Environment Remember to follow any special regulations in force in any area and always switch your phone off whenever it is forbidden to use it, or when it may cause interference or danger. When connecting the phone or any accessory to another device, read its user's guide for detailed safety instructions.

  • Page 51: Potentially Explosive Environments

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. Posted Facilities Switch your phone off in any facility where posted notices require you to do so.

  • Page 52: Health And Safety Information

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Health and Safety Information Exposure to Radio Frequency (RF) Signals Certification Information (SAR) Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the exposure limits for radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.

  • Page 53: Consumer Information On Wireless Phones

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM as reported to the FCC are: • 0.662 W/kg CDMA Head SAR 0.571 W/kg CDMA Body SAR • 1.06 W/kg PCS Head SAR 0.651 W/kg PCS Body SAR SAR information on this and other model phones can be viewed online at www.fcc.gov/oet/fccid.
  • Page 54 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM What is the FDA's role concerning the safety of wireless phones? Under the law, the FDA does not review the safety of radiation-emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices.
  • Page 55 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM What are the results of the research done already? The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of radio frequency energy (RF) exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in other laboratories.
  • Page 56 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM important questions about the effects of exposure to radio frequency energy (RF). The FDA has been a leading participant in the World Health Organization international Electromagnetic Fields (EMF) Project since its inception in 1996. An influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world.
  • Page 57 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects.

  • Page 58: Road Safety

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM method is now part of a standard sponsored by the Association for the Advancement of Medical instrumentation (AAMI). The final draft, a joint effort by FDA, medical device manufacturers, and many other groups, was completed in late 2000. This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI.
  • Page 59 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM convenience and safety to your wireless phone with one of the many hands-free accessories available today. 3. Position your wireless phone within easy reach. Be able to access your wireless phone without removing your eyes from the road. If you get an incoming call at an inconvenient time, let your voice mail answer it for you.

  • Page 60: Other Important Safety Information

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM * US food and Drug Administration: http://www.fda.gov/cellphones FCC Notice The phone may cause TV or radio interference if used in close proximity to receiving equipment. The FCC can require you to stop using the phone if such interference cannot be eliminated. Vehicles using liquefied petroleum gas (such as propane or butane) must comply with the National Fire Protection Standard (NFPA-58).

  • Page 61: Product Performance

    Battery Precautions • Avoid dropping the cell phone. Dropping it, especially on a hard surface, can potentially cause damage to the phone and battery. If you suspect damage to the phone or battery, call us at 1-800-733-6632.
  • Page 62 Do not leave the battery connected to a charger for more than a week, since overcharging may shorten its life. ° Do not use incompatible cell phone batteries and chargers. Some Web sites and second- hand dealers, not associated with reputable...

  • Page 63: Care And Maintenance

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM ° Do not crush, puncture or put a high degree of pressure on the battery as this can cause an internal short-circuit, resulting in overheating. ° Dispose of used batteries in accordance with local regulations. In some areas, the disposal of batteries in household or business trash may be prohibited.

  • Page 64: Section 11: The Fine Print

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Page 127 The Fine Print Topics Covered • Intellectual Property • Disclaimer of Warranties • Standard Limited Warranty...
  • Page 65 P.O. Box 187 Solana Beach, CA 92075 (800) 733-6632 Internet Address: www.GreatCall.com ©2006 GreatCall, Inc. All Rights Reserved. GreatCall and Jitterbug are trademarks of GreatCall, Inc. Page 129 Samsung Telecommunications America (STA), Inc. Headquarters: 1301 E. Lookout Drive Richardson, TX 75082 Tel: 972-761-7000 Internet Address: http://www.samsungusa.com©...

  • Page 66: Standard Limited Warranty

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS.
  • Page 67 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Product, call Samsung Customer Care at 1-888-987-4357. Upon receipt, SAMSUNG will promptly repair or replace the defective Product. SAMSUNG may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product or replace Product with a rebuilt, reconditioned or new Product.
  • Page 68 GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM STATE/PROVINCE TO PROVINCE. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT AND STATES PURCHASER'S EXCLUSIVE REMEDY. IF ANY PORTION OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY WHICH PURCHASER ACKNOWLEDGES...

  • Page 69: Index

    GH68-085806_Touch_1005_Qx6.qxp 10/12/06 4:58 PM Page 137 Index Accessories 21 Adjusting Call volume 30 Ringer settings 30 Answering a call 36 Adjusting ringer setting 30 Adjusting volume 28 Battery Changing 8 Charging 10 Installing 8 Low battery 11 Removing 8 Calls Answering a call 36 Emergency calls 40 Ending a call 37...
  • Page 70 Adjusting sound 30 Service 14 Emergency calls 32 Jitterbug Operator Silencing ringer 30 Assistance 15 Speakerphone 31 Jitterbug Web site 14 Receiving calls 36 Making calls Returning calls 58 Calling a Jitterbug Ringer changes 30 operator 38 911 Calls 32 “My Choice”...

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