HIKVISION C Series User Manual
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HIKVISION C Series User Manual

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C Series DVR User Manual
C Series DVR

User Manual

Version 1.0.1
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  • Page 1: User Manual

    C Series DVR User Manual C Series DVR User Manual Version 1.0.1...
  • Page 2 C Series DVR User Manual Preventive and Cautionary Tips Before connecting and operating your DVR, please be advised of the following tips: • Ensure unit is installed in a well-ventilated, dust-free environment. • Unit is designed for indoor use only.

  • Page 3: Table Of Contents

    C Series DVR User Manual TABLE OF CONTENTS PRODUCTION 1.1. Product Key Features 1.2. Operating Your DVR 1.3. Rear Panel Diagram GETTING STARTED LIVE VIEW 3.1. Watching a Live View 3.1.1. Understanding Live Preview Icons 3.1.2. Operating the Live Preview 3.1.3.
  • Page 4 C Series DVR User Manual 8.1 Configuring Basic Settings 8.1.1 Static 8.1.2 DHCP 8.2 Configuring Advanced Settings 8.2.1 DDNS 8.2.2 8.2.3 E-mail Settings 8.2.4 FTP Settings 8.2.5 IP Filter 8.2.6 UPNP PTZ CONTROLS 9.1 Navigating PTZ Menus 9.2 Configuring PTZ Settings 9.3 Setting PTZ Presets, Patrols &...
  • Page 5 C Series DVR User Manual REMOTE SURVEILLANCE 13.1. Setup ActiveX Plug-In 13.2. Remote Live View 13.3. Remote Playback 13.4. Setup APPENDIX 14.1. Glossary 14.2.

  • Page 6: Production

    C Series DVR User Manual 1 PRODUCTION Thank you for your purchase of 5400C series Digital Video Recorder (DVR). To get the most out of your DVR, please read through this User Manual thoroughly. The 5400C series DVR is a new generation product.

  • Page 7: Recording And Playback

    C Series DVR User Manual Supports 1 SATA HDD up to 2TB capacity. Supports S.M.A.R.T. technology. Use pre-allocating hard disk management technology, and no disk fragments. Recording and Playback Supports cycle and non-cycle recording mode. Supports multiple recording types, including manual, continuous, motion, etc.

  • Page 8: Operating Your Dvr

    C Series DVR User Manual Powerful DVR log, including operation, alarm, information and exception log. 1.2. Operating Your DVR There are numerous ways to navigate and operate your DVR. You may use the Front Panel Controls, the included IR (Infra-Red) Remote, a Mouse and the Soft Keyboard.

  • Page 9: Using Remote Control

    C Series DVR User Manual Using remote control To use the remote control: 1. STANDBY: Press to turn standby mode ON/OFF. 2. Playback controls: : Increase rewind speed 2X, 4X, 8X; : Press to start playback; : Press to increase fast-forward speed 2X, 4X, 8X;...

  • Page 10: Using A Usb Mouse

    C Series DVR User Manual Using a USB Mouse A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this DVR. To use a USB mouse: 1. Plug USB mouse into one of the USB ports on the front panel of the DVR.

  • Page 11: Rear Panel Diagram

    C Series DVR User Manual Enter: Confirm selection. ESC: Exit out of Soft Keyboard. 1.3. Rear Panel Diagram Item Description VIDEO IN BNC connectors for analog video input. VIDEO OUT BNC connector for analog video output. AUDIO IN Connector for 4 channels audio input...

  • Page 12: Getting Started

    C Series DVR User Manual 2 GETTING STARTED 2.1 Starting and Shutting Down Your DVR Proper startup and shutdown procedures are crucial to expanding the life of your DVR. To startup your DVR: 1. Ensure the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the unit.

  • Page 13: Rebooting And Locking Your Dvr

    C Series DVR User Manual 2. Press the POWER switch on the rear panel to safely shutting down the system. Rebooting and Locking Your DVR While in the Shutdown menu, you may also reboot or lock your DVR. Locking your DVR will return you to the Live Preview mode, which will require an user name and password to exit out of it.

  • Page 14: Live View

    C Series DVR User Manual 3 LIVE VIEW 3.1. Watching a Live View The Live Preview mode is automatically started after the DVR boots up. It is also at the very top of the menu hierarchy, thus hitting the ESC multiple times (depending on which menu you’re on) will bring you to the Live Preview mode.

  • Page 15: Using The Mouse In Live Preview

    C Series DVR User Manual button. To move to the next screen, click the Right direction button. Using Mouse: Select Next screen in right-click menu. 5. Auto Switch: Select Start Tour in right-click menu. 6. Digital Zoom: Select Digital Zoom in right-click menu.

  • Page 16: Using Digital Zoom

    C Series DVR User Manual 3.1.4. Using Digital Zoom To use digital Zoom in Live Preview mode: 1. Right-click using the mouse in Live Preview mode. 2. Select Digital Zoom from Mouse menu. 3. Left-click and drag the red box to the desired area for zoom. The zoomed image will be magnified to full screen.

  • Page 17: Record Settings

    C Series DVR User Manual 4 Record Settings There are multiple ways to setup your DVR for recording. They include setting up a recording schedule, triggering a recording by motion detection, and manually starting the recording. 4.1. Initializing Record Settings Before setting your DVR up for recording, certain settings should be configured first.

  • Page 18: Scheduling A Recording

    C Series DVR User Manual Set additional record settings: Overwrite: Sets to overwrite the HDD to continue recording when it is full. Pre-record: Select to pre-record before the actual recording begins. Post-record: Sets the time in seconds to post-record after the actual recording ended.
  • Page 19 C Series DVR User Manual Select the day you would like to setup the schedule for or select All Week to record the entire week. Select to record the entire day by clicking All Day or at different time periods. Up to 8 time periods can be scheduled.

  • Page 20: Starting A Manual Recording

    C Series DVR User Manual 4.3. Starting a Manual Recording A manual recording can be started at any time. To start a manual recording: Start manual recording by selecting Start or Stop for the cameras desired. Note: Only when the scheduled recordings are off can user manually start or stop recording.

  • Page 21: Playback

    C Series DVR User Manual 5 PLAYBACK 5.1. Understanding the Playback Interface There are various controls on the Playback interface that makes viewing recordings more efficient. Audio on/off: Select to open or close the audio; : Fast backwards: Select to rewind recording files at the speed of x2, x4, x8;...
  • Page 22 C Series DVR User Manual 3. Click the Play button to start playback of all the files found with the specified search criteria or click the Search button to bring up the list of search results. After search results are presented, select the file you would like to playback and press Play to enter synchronous playback cameras selection.

  • Page 23: Backup

    C Series DVR User Manual 6 BACKUP Recorded files can be backed up to various devices, such as USB flash drives, or USB HDD. To export recorded files: 1. Enter the record backup menu by clicking Menu >Record Backup. 2. Select desired parameters to search for files to backup.
  • Page 24 C Series DVR User Manual 8. Format: Format the backup device. 9. Click Start to begin backup process.

  • Page 25: Alarm Settings

    C Series DVR User Manual 7 ALARM SETTINGS 7.1 Configuring Alarms 7.1.1 Setting up Motion Detection Set up properly, using motion detected recording will increase the number of days your DVR is able to record. It will only record relevant events rather than recording everything, making searching for an event easier.

  • Page 26: Detecting Video Loss

    C Series DVR User Manual Right click mouse to set the Motion Detection Sensitivity. Right click mouse to select Save to return to the Camera Settings menu. Click the Handle button to open the Handle menu. Select the Triggered Camera tab.
  • Page 27 C Series DVR User Manual 4. Click the Handle button to enter the Handle menu. 5. Select the Handle tab to configure exceptions handling. Exception trigger options are further explained in the next section (See Understanding Exception Trigger Options). 6. Select the Schedule tab. Set the schedule of when you want video loss detection to be enabled.

  • Page 28: Detecting Video Tampering

    C Series DVR User Manual 7. Click the Apply button to finish. 8. Repeat above for other channels. If all channel and all week are the same settings, please select Copy To All Week and Copy to All channel in Advanced tab.

  • Page 29: Set Up Exception

    C Series DVR User Manual 7. Select the Handle tab to configure exceptions handling. Exception trigger options are further explained in the next section (See Understanding Exception Trigger Options). 8. Click the Apply button to finish. 9. Repeat above for other channels. If all channel and all week are the same settings, please select Copy To All Week and Copy to All channel in Advanced tab.

  • Page 30: Understanding Exception Trigger Options

    C Series DVR User Manual IP Conflict: Conflict in IP address setting. To set exceptions: 1. Enter the Exception menu by clicking Menu > Configuration >Exception. 2. Select the exception to configure under Exception Type. 3. Select triggering options. Trigger options are further explained in the next section (See Understanding Exception Trigger Options).

  • Page 31: Network Settings

    C Series DVR User Manual 8 NETWORK SETTINGS 8.1 Configuring Basic Settings To configure basic network settings: Enter the Network Settings menu by clicking Menu > Configuration > Network Settings. 8.1.1 Static Tick LOCAL under General tab and click SET. Select STATIC in the NETWORK ACCESS table.

  • Page 32: Configuring Advanced Settings

    C Series DVR User Manual Note: when you select DHCP, the IP Address, Subnet Mask and Gateway will be obtained automatically. Please check the DVR IP in the Network Status. 8.2 Configuring Advanced Settings 8.2.1 DDNS To setup DDNS: 1. Enter the Network Settings menu by clicking Menu > Configuration > Network Settings.

  • Page 33: Ntp

    C Series DVR User Manual DynDNS: Enter Device Domain Name (i.e. test.dyndns.org) obtained from the website www.dyndns.com. Lastly, enter the User Name and Password registered in the DynDNS network. Note: Every port, including the SERVER PORT, HTTP PORT must be forwarded in the router to enable the IE access and phone surveillance.

  • Page 34: E-Mail Settings

    C Series DVR User Manual 5. Set NTP settings: • NTP Server: IP address of NTP server. • NTP Port: Port of NTP server. 6. Click Sync to synchronize the time with NTP server. 7. Click OK to save and exit menu.

  • Page 35: Ftp Settings

    C Series DVR User Manual 8.2.4 FTP Settings FTP is used to upload recording streaming to your FTP server. You can set up an uploading schedule, which triggered by time, motion detection, or/and alarm. To configure FTP settings: 1. Enter the Network Settings menu by clicking Menu > Configuration > Network Settings.

  • Page 36: Upnp

    C Series DVR User Manual 2. Black List: If you select black list, the listed IP address can not connect your DVR. 3. None: If you want to disable this function, you can select NONE for restricted type. And any IP can have access to the DVR.

  • Page 37: Ptz Controls

    C Series DVR User Manual 9 PTZ CONTROLS 9.1 Navigating PTZ Menus PTZ menus can be navigated through mouse. For quick access to certain PTZ settings, right clicking with the mouse in a display while in PTZ control mode will bring up the PTZ settings menu.

  • Page 38: Setting Ptz Presets, Patrols & Patterns

    C Series DVR User Manual To configure PTZ settings: 1. Enter the PTZ Settings menu by clicking Menu > Configuration > PTZ Settings. 2. Select channel where PTZ camera is installed next to Camera label. 3. Enter PTZ settings according to the camera.

  • Page 39: Customizing Presets

    C Series DVR User Manual 5. Speed: Adjusts the movement speed of the PTZ. 6. Light: Turns PTZ light (if applicable) on and off. 7. Wiper: Turns PTZ wiper (if applicable) on and off. 8. Zoom In: Instantly zooms PTZ in.
  • Page 40 C Series DVR User Manual 2. Select the Patrol button to enter the Patrol Management menu. 3. In the Patrol Management menu, you may: Configure Patrol: Step1: Select a Patrol Number to set. Step2: Select valid presets (See Customizing Presets) and click the Set button to enter the Patrol configuration menu.

  • Page 41: Customizing Patterns

    C Series DVR User Manual Call Patrol: Step1: Select a valid Patrol Number. Step2: Click the Start button to call the patrol, select the stop button to stop the patrol. 9.3.4 Customizing Patterns Patterns can be setup by recording the movement of the PTZ.
  • Page 42 C Series DVR User Manual To record a new pattern, select the Run Record button to start recording of the movements of the PTZ. Use the PTZ control panel to move the PTZ. The PTZ movements will be recorded until the Stop Record button is clicked.

  • Page 43: Camera Management

    C Series DVR User Manual 10 CAMERA MANAGEMENT 10.1 Configuring OSD Settings On Screen Display (OSD) settings can be configured in the Camera Management menu. The OSD is shown in each display during Live Preview mode and includes the time and date as well as the camera name.

  • Page 44: Adjusting Display Settings

    C Series DVR User Manual Check the Mask checkbox to enable feature. Click the Area Settings button to enter Area Settings menu. Setup mask area. Up to 4 areas can be set. Select OK to save and exit mask setup.

  • Page 45: Hdd Management

    C Series DVR User Manual 11 HDD MANAGEMENT 11.1 Managing HDDs A newly installed hard disk drive (HDD) must be first initialize before it can be used with your DVR. Initializing the HDD will erase all data on it. To initialize a HDD: 1.

  • Page 46: Configuring Hdd Alarms

    C Series DVR User Manual To view SMART information of a HDD: 1. Enter the HDD Management menu by clicking Menu > HDD Management. 2. Select S.M.A.R.T tab. From S.M.A.R.T, we can see the status of the HDD and the detailed information of HDD.

  • Page 47: Dvr Management

    C Series DVR User Manual 12 DVR MANAGEMENT 12.1 Configuring System Settings 12.1.1 Configuring General Settings General settings such as the system language can be configured in the General Settings menu of your DVR. To configure general settings: 1. Enter the General Settings menu by clicking Menu > Configuration > General Settings.

  • Page 48: Configuring Advanced Settings

    C Series DVR User Manual 12.1.2 Configuring Advanced Settings To configure more advanced settings: 1. Enter the General Settings menu by clicking Menu > Configuration > General Settings. 2. Click the More Settings tab; this will take you to the More Settings menu.
  • Page 49 C Series DVR User Manual 2. Select the Add button to enter the Add User menu. 3. Enter information for new user, including User Name, Password, Level. 4. The Level is the user level and is separated into two tiers.
  • Page 50 C Series DVR User Manual 6. Configure privileges for local settings under Configuration tab. The Configuration include: General Settings: Set the language, video standard, VGA resolution, HDMI, time zone, display date format and system time, etc. Camera Settings: Enable and disable analog channels.

  • Page 51: Deleting A User

    C Series DVR User Manual Maintenance: To choose the right for DVR upgrade, default settings, search log, etc. HDD Management: To enable the user to format HDD. Shutdown: To enable the user to shutdown the DVR. 8. Click the OK button to save and exit menu.

  • Page 52: Managing System

    C Series DVR User Manual 12.3 Managing System 12.3.1 Importing & Exporting Configuration Configuration information from your DVR can be exported to a USB device and imported into another DVR. This will allow you to efficiently setup the same configuration on numerous DVRs.

  • Page 53: Restoring Default Settings

    C Series DVR User Manual 3. Select the firmware on the USB device. 4. Select Upgrade to begin the update process. 5. After the system firmware has been updated, reboot the DVR. Note: If the DVR fails to update, please contact your system supplier for further assistance.

  • Page 54: Viewing System Logs

    C Series DVR User Manual 2. Select OK to exit to the previous screen. 12.3.5 Viewing System Logs Many events of your DVR are logged into the system logs. To access the system logs and search for these events: 1. Enter the Log Search menu by clicking Menu > Maintenance > Log Search.
  • Page 55 C Series DVR User Manual 4. Click Cancel to exit out of menu.

  • Page 56: Remote Surveillance

    C Series DVR User Manual 13 REMOTE SURVEILLANCE The system features a built-in browser-based software that allows you to access your system remotely over your local area network (LAN) or over the Internet using Internet Explorer. Install the software through the IE browser of OS and you operate the network remotely and conveniently.
  • Page 57 C Series DVR User Manual You must install the ActiveX in order to access your system. Click the attention bar at the top of the main page and select Install ActiveX Control. DVR Net viewer will reset. In the warning box click Install. The login page appears.

  • Page 58: Remote Live View

    C Series DVR User Manual 13.2. Remote Live View Upon login, the Remote Surveillance main screen appears in your browser. By default, remote surveillance opens in Preview mode (split-screen). 1） Modes: Preview, Playback, and Setup. 2） Channel: Channel number appears in the left of the main screen. You can double click the channel number to open / close the preview of this channel.

  • Page 59: Remote Playback

    C Series DVR User Manual 1. Click this button you can record video of the selected channel directly to your PC. By default, recorded files are saved in C:\Downloadfile. You can modify the directory in Setup -> Local Setup page.

  • Page 60: Setup

    C Series DVR User Manual Playback control bar: 1） Play / Pause. 2） Stop 3） Slow-down 4） Speed-up 5） Single frame forward 6） Snap shot 7） Download the recording file. The default 8） Mute / Unmute 9） Volume control 10） Play position scroll bar 13.4.

  • Page 61: Appendix

    C Series DVR User Manual 14 APPENDIX 14.1. Glossary 1. Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF.

  • Page 62: Faq

    C Series DVR User Manual 12. USB: Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices to a host computer. 14.2. FAQ • Why does the DVR seem unresponsive when operating with the IR remote control?

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