Safety Precautions Before using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. WARNING (1) Connect the printer with a reliable grounded power receptacle. Do not plug with large electronic machines in one multi-outlet, which can provoke power fluctuation or over-heating, even a fire.
1.2 Unique Functions ※ Oblique paper-sensor. Detect the paper precisely, even if the paper is stuck to the end of paper slot or the PP7X is positioned in different places (desktop or hang on the wall). ※ Unique mechanism to replace paper-cutter easily without opening the printer cover.
Ethernet, parallel, RS232, USB, WiFi, BT, P-tooth Cash drawer driver 2 ports (compatible with EPSON) 150km (recommend to use high quality thermal paper, such as OJI, Printer head life PD-160R or Aclas paper.) Paper-cutter life 500,000 times Cash drawer impulse DC 24V/1A Work Temperature 0℃...
1.5 Appearance The printer with customer display Customer display Upper cover switch Power switch The printer without customer display: Upper cover switch Power switch...
1.6 Accessories AC adapter AC power cord User manual PC Disk Paper roll Customer display (only for the printer with the customer display) USB cable serial cable parallel cable Communication cable (Different types of printer will match with different kinds of cable.)
2 INSTALLATION 2.1 Display Installation (The printer with customer display) Install customer display before using the PP7X printer. (1) Press printer upper cover button upwards to open the printer cover as picture1. Picture1 (2) Install the customer display via the interface as picture 2.
Page 9
(3) Use screwdriver to lock the customer with screw tightly as picture 3. Picture 3...
2.2 Communication Board Replacement Note: Make sure that PP7X is powered off when you are changing the communication board. Power off PP7X for more than 10s, then the communication board can be replaced. (1) Use cross screwdriver to unscrew the two screws of the communication board as picture 4.
Note: Bad quality thermal paper with rough surface and low sensetivity may reduce the life time of the printer head, please use high quality thermal paper, such as OJI, PD-160R or Aclas paper. (1) Make sure that the printer is not receiving data; otherwise, data may be lost.
Page 12
(4) Be sure to note the correct direction thats the paper comes off the roll shown as picture 8. Wrong Right Picture 8 (5) Pull out a small amount of paper to make it parallel with the alignment line as picture 9,and then close the upper cover by pressing its front middle part until you hear a „click‟...
3 SETTING THE PRINTER 3.1 Using the Printer Power indicator light To prompt error To prompt the paper is run out Press the button once to advance paper once line. You can also hold down the Feed button to feed paper continuously. 3.2 Connecting the Computer (1) Power off the printer.
3.3 Connecting the Power Supply ※ CAUTIONS When connecting or disconnecting the power supply from the printer, make sure that the power supply is not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer. If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for assistance.
4 SELF TEST Press key „Feed‟ and hold it, and then power on the machine at the same time, it will print a piece of Test Page. The information of this Test Page includes the printer‟s model, version, IP address (Ethernet port), ID and the default setting of the dip switch when leave factory.
5.1.2 RS232 (PHONE8C) Printer Side Host Side The Definition of D9-P8 Note: Users could install a network connector (8-8) to extend the D9-P8 communication cable freely. Pin No. Signal Name Direction Function Input Receive Data Output Ready To Send Output Transmit Data Input Clear to Send...
5.1.3 RS232 (PHONE6C) Host Side Printer Side /RTS The Definition of D9-P6 Pin No. Signal Name Direction Function Input Clear to Send ——— Frame Ground Output Receive Data Output Transmit Data Output Ready to Send...
5.1.4 RS232 (PHONE4C) Host Side Printer Side The Definition of D9-P4 Pin No. Signal Name Direction Function ——— Frame Ground Input Receive Data Output Transmit Data...
5.2 Parallel Interface Compatibility Pin No. Source Nibble Mode Byte Mode Mode Host nStrobe HostClk HostClk Host/Printer Data 0 Data 0 Host/Printer Data 1 Data 1 Host/Printer Data 2 Data 2 Host/Printer Data 3 Data 3 Host/Printer Data 4 Data 4 Host/Printer Data 5 Data 5...
Input +24V Drawer kick-out drive signal 2 Output Signal ground DRAWER P+24V DRAWER_SW# DRAWER1# DRAWER2# PHONE4C Aclas Drawer Pin No. Signal name Direction +24V Drawer open/close signal Input Drawer kick-out drive signal 1 Output Drawer kick-out drive signal 2 Output...
6 DIP SWITCH The communication port module is with dip switch, please refer to the picture below: The Dip Switch There are 8 Dip Switch altogether, each switch has its own function, please refer to the diagram below: DIP-8 Function SW-1...
Page 23
SW-5 and SW-6 are used to set print density, the on/off status of SW-5 and SW-6 is able to compose different density. Please refer to the table below: SW-6 Heat SW-5 Density Time 600us Dark 500us Middle Dark 420us Middle Light 360us Light NOTE: We suggest that you should not select ‘dark’...
7 MAINTENANCE Paper dust inside the printer may lower the printer quality. The thermal printer head is probably dirty, if part of letters is not printed distinctly. Please follow steps below to clean the printer head. Note: If the dust is not cleaned in time, it will lead to defective cooling. High-quality thermal paper is able to reduce the possibility of polluting the printer head, and almost no need to clean it.
8 TROUBLESHOOTING 1) Paper is near end or used up. If the paper is near end or used up, the “Paper out” and “Power” indicator light will be illuminated at the same time. In this case, the printer will stop printing. And then install a new paper roll, the printer will continue printing.
Page 26
Note: Close the upper cover securely could avoid paper-cutter lock. If the problem still exists, contact our after-sales service center. 9) The temperature of the printer head is too high. Power off the printer, and then restart it until the temperature is cooling down.
Page 28
Head Office: 4F, NO.270, Sec 3, Nan-kang Road, Taipei, Taiwan Factory 1: North 4th Floor, Guangxia Building, Torch High-Tech Zone, Xiamen, China Factory 2: No.1, Fangshannan Road, Xiang’an Industrial Zone, Xiamen, China DPP701ENV2-22...
Need help?
Do you have a question about the PP7X and is the answer not in the manual?
Questions and answers