Troubleshooting - Hitachi HDC-1491EP Instruction Manual

Troubleshooting

Refer to the symptoms and solutions listed below before sending the camera for repairs.
If the problem persists, contact your local reseller or service center.
Symptom
The power does not come
on.
The batteries or camera
feels warm.
Even if press the shutter
button, the camera does
not take a picture.
Images do not appear on
the LCD monitor.
Although it is set to auto
focus, it does not focus.
The contents on the
memory card cannot be
played back.
Files cannot be deleted.
The date and time are
wrong.
Cannot download images. The free space on the hard disk
EN-36
Cause
The batteries are not inserted.
The batteries are exhausted.
Long period of continuous use
of the camera or the flash.
The shutter button is not
pressed all the way down.
The memory card does not
have any free capacity.
The memory card is
write-protected.
LCD monitor is dark.
The lens is dirty.
The distance to the subject is
smaller than the effective range.
You played back a memory card
that was not formatted by this
camera.
The file is protected.
The memory card is
write-protected.
The correct date and time is not
set.
in your computer may be
insufficient.
No power supply.
Solutions / Corrective Actions
Load the batteries correctly.
Replace with a new set of
batteries.
Press the shutter button all the
way down.
Insert a new memory card, or
delete unwanted files.
Remove the write-protection.
Adjust the brightness of the
LCD monitor in the menu.
Wipe clean with a soft, dry cloth
or lens paper.
Get your subject within the
effective focus range.
Insert a memory card that was
formatted on this camera.
Cancel protection.
Remove the write-protection.
Set the correct date and time.
Check whether the hard disk
has space for running Windows,
and if the drive for loading
image files has a capacity at
least that of the
memory card inserted in the
camera.
Replace with a new set of
batteries.