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Telstra Network Features
Call Waiting
Call Waiting tells you if a new caller is trying
to contact you when you are already on
the phone. A discreet tone alerts you to the
new caller, so you can answer your second
incoming call by putting the first caller on
hold.
1. Press and hold the
button.
Your first caller is put on hold and you can
talk to your second caller.
2. To revert back to the original caller, press
and hold the
button again.
3-Way Chat
This service is available on most lines ready
for you to use! If you are already on a call,
you can add another person and then have a
3-Way Chat.
To put existing call on hold and make a
new call then to 3-Way Chat
1. Press
2. Dial the second phone number
3. Long press
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To split a 3-Way Chat or switch between
callers
1. Long press
Pre-stored Telstra Network Features:
Feat. Assist.
(To call Feature Assist)
C.W. On
(Turn Call Waiting On)
C.W. Off
(Turn Call Waiting Off)
Chk Call Wait
(To check Call Waiting status)
Call Return
(To use Call Return)
Chk CF Imm.
(To check Call Forward Immediate)
Chk CF Busy
(To check Call Forward Busy)
Chk CF No Ans (To check Call forward No Answer)
C.B. Off
(To turn Call Back off)
TecHelp Line
(To call TecHelp Line)
To use Feature Assistant
1. Press
to select
FEAT. ASSIST
.
2. Choose Select to call. Listen for voice
instructions.
Telstra Network Features
To check or turn Call Waiting on/off
1. Press
.
2. Press
to select
C. W. ON, C. W. OFF OR
CHK CALL WAIT
.
3. Choose Select to call. Follow the spoken
instructions, or listen for confirmation/
status of your instructions.
To use Call Return
1. Press
.
2. Press
to select
CALL RETURN
.
3. Choose Select to call. Listen for voice
instructions.
To check Call Forward Immediate
1. Press
.
2. Press
to select
CHK CF IMM
.
3. Choose Select to call. Listen for
confirmation/status of your instructions.
To check Call Forward on Busy
1. Press
.
2. Press
to select
CHK CF BUSY
.
3. Choose Select to call. Listen for
confirmation/status of your instructions.
To check Call Forward on No Answer
1. Press
.
2. Press
to select
CHK CF NO ANS
.
3. Choose Select to call. Listen for
confirmation/status of your instructions.
To turn Call Back off
If you have activated the Call Back feature
using Recall * 3 7 # after you hear busy tone,
you can turn the feature off as follows:
1. Press
.
2. Press
to select
C.B. OFF
.
3. Choose Select to call. Listen for
confirmation/status of your instructions.
To call the TecHelp Helpdesk
1. Press
.
2. Press
to select
TECHELP LINE
.
3. Choose Select to call. Listen for
confirmation/status of your instructions.
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