If You Do Not See The Powerline Icon On Your Network Map; Symantec Endpoint Protection - NETGEAR XWN5001 User Manual

If You Do Not See the Powerline Icon on Your Network
Map
If you navigate to the Network Map on NETGEAR genie and do not see the Powerline icon, it
could be that your computer's antivirus software is blocking the Powerline communication
protocol. Temporarily disable your antivirus software and relaunch NETGEAR genie.

Symantec Endpoint Protection

The antivirus software Symantec Endpoint Protection v11.0.5002.333 filters the NETGEAR
Powerline Utility network traffic and prevents Powerline devices from appearing on the
Network Map. To allow Powerline Utility network traffic to pass through the Symantec
Endpoint Protection filter, you must add a firewall rule to the filter.
Note: Symantec Endpoint Protection v12.0.1001.95 does not have this
issue.
To add a firewall rule for your Powerline devices:

1. Open the Symantec Control Center, and click the Options button under Network Threat
Protection.
2. Select Configure Firewall Rules from the menu.
Powerline 500 WiFi Access Point (XWN5001)
Troubleshooting
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