Troubleshooting
You can correct
most problems
by yourself.
If you need additional
help, the Brother
Solutions
Center offers
the latest FAQs and troubleshooting
tips. Visit us at http://solutions.brother.com.
Identifying your problem
First,
check the following:
[] The AC power cord is connected
properly
and the printer
is turned on.
[] All of the protective
parts have been removed.
[] The toner cartridge
and drum unit are installed
properly.
[] The front and back covers are fully closed.
[] Paper is inserted
properly
in the paper tray.
[] The interface
cable is securely
connected
to the printer and the computer.
[] The correct
driver for the printer
has been chosen and is installed.
[] The PC is set up to connect
to the correct
printer port.
Printer
does
not print:
If you did not solve your problem
with the above checks,
identify
your problem
and then go to the page
suggested
below.
[] Printer
LED is blinking
See LEDs (Light Emitting
Diodes)
on page 45.
[] Status
Monitor
Error
Message
appears
See Error messages
in the Status Monitor on page 80.
[] Printer
printed
an Error
Message
See Error message
printout
on page 82.
[] Paper
handling
See Paper handling
on page 83 and Paper jams and how to clear them on page 84.
[] Other
problems
See Other problems
on page 98.
Pages
are printed,
but there
are problems
with:
[] Print
quality
See Improving
the print quality on page 91.
[] Printout
is incorrect
See Solving print problems
on page 97.
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