Monster Medium Articulating Mount User Manual & Warranty page 32

SPECIFICATIONS TABLE
Product Model
Medium Articulating Mount
"Lifetime" means the lifetime of the original individual purchaser of the Product, or for
as long as the original individual purchaser owns the Product, whichever is less in time.
FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM. In the event damage has occurred to Products, You must
follow these instructions: (1) Call Monster within two (2) months after You discover
a Product Defect (or should have discovered it, if such Product Defect was obvious);
(2) Give a detailed explanation of how the damage occurred; (3) Obtain a Return
Authorization Number; (4) Return the Products, shipping prepaid by You (to be
refunded if You are entitled to a remedy under the Scope of this Limited Warranty),
to Monster for verification of damage, along with a copy of Your original sales receipts
and proof of purchase (UPC label or packing slip) for such Products, the completed
claim form, and printed Return Authorization Number on the outside of the return
package (the claim form will include instructions for return).
TELEPHONE NUMBERS. If you bought the product in the United States, Latin
America, or Asia Pacific, contact Monster, LLC (455 Valley Drive, Brisbane, CA 94005)
at 1 877 800-8989. If you bought the product anywhere else, contact Monster
Technology International Ltd., Ballymaley Business Park, Ennis, Co. Clare, Ireland.
You can write or use one of the following telephone numbers: Canada 866-348-4171,
Ireland 353 65 68 69 354, Belgium 0800-79201,Czech Republic 800-142471, Denmark
8088-2128, Finland 800-112768, France 0800-918201, Germany 0800-1819388, Greece
00800-353-12008, Italy 800-871-479, Netherlands 0800-0228919, Norway 800-10906,
Russia 810-800-20051353, Spain 900-982-909, Sweden 020-792650, United Kingdom
0800-0569520
FURTHER PROCEEDINGS. Monster will determine whether a Product Defect existed.
Monster may, at its discretion, direct You to obtain a repair estimate at a service center.
If a repair estimate is required, You will be instructed on how to properly submit
the estimate and the resulting invoice to Monster for payment. Any fees for repairs
may be negotiated by Monster.
TIMING. If You bring a Formal Warranty Claim and fully comply with all terms
and conditions of this Limited Warranty, Monster will use its best efforts to provide
You with a remedy within thirty (30) days after receipt of Your Formal Warranty Claim
(if You reside in the United States - forty-five (45) days if You reside elsewhere), unless
obstacles outside Monster's control delay the process.
Ver.072109 – GLOBAL
28
Warranty Period for Product
Lifetime
©2003–2009 Monster, LLC