Support Information - Cisco Small Business WAP551 Administration Manual

Administration

Support Information

STEP 4
STEP 1
STEP 2
STEP 3
Support Information
Cisco Small Business WAP551 and WAP561 Wireless-N Access Point
Click Download.
To download a packet capture file using HTTP:
Clear Use TFTP to download the captured file.
Click Download. A confirmation window appears.
Click OK. A dialog box displays that enables you to choose a network location to
save the file.
The Support Information page enables you to download a text file that contains
detailed configuration information about the AP. The file includes software and
hardware version information, MAC and IP addresses, the administrative and
operational status of features, user-configured settings, traffic statistics, and more.
You can provide the text file to technical support personnel to assist them in
troubleshooting problems.
To show the Support Information page, select Administration > Support
Information in the navigation pane.
Click Download to generate the file based on current system settings. After a
short pause, a window appears to enable you to save the file to your computer.
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