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User's Manual
SMX18
SMX28
SMX416

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Summary of Contents for Raritan MasterConsole SMX18

  • Page 1 User’s Manual SMX18 SMX28 SMX416...
  • Page 2 SMX416 Copyright 1999 Raritan Computer, Inc. Ver. 0E November, 2002 Raritan Computer Inc. Raritan Computer Europe, B.V. Raritan Computer Japan, Inc. Raritan Computer Taiwan, Inc. 400 Cottontail Lane Mient 16c, Kuga Building 7F, 11-6 5F, 121, Lane 235, Pao-Chiao Rd.,...
  • Page 3 Product names mentioned in this document are trademarks or registered trademarks of their respective companies. MasterConsole MX4, MasterConsole II, MasterConsole, and their respective logos are registered trademarks of Raritan Computer, Inc. PS/2, RS/6000, and PC/AT are registered trademarks of International Business Machines Corporation. Mac is a registered trademark of Apple Computer Inc.
  • Page 4: Table Of Contents

    Chapter 1 Getting Started Welcome Introduction Features Quick Installation and test SMX on-screen user interface (OSUI) Chapter 2 Operating The SMX Logging In Selecting a Computer User Customization On-Screen User Interface Functions Chapter 3 Administrator Functions Administration Menu System Configuration User Configuration Channel Configuration Set Second Tier Names...
  • Page 5 Function Selection Screen Set LCD Contrast Set Tier Set Password Disable Password Logout Reset SMX Display Firmware Version Display Serial Number Select Sync Type Appendix C: Glossary Appendix D: Troubleshooting Appendix E: Specifications SMX Models Cable Kits Computer Cable Kits: For connecting computer to SMX User Console Cable: For connecting SMX User Port to User Console Cascading Cable: For connecting SMX second tier to base SMX.
  • Page 6 Figure 1 OSUI Menu Structure Figure 2 Login Menu Figure 3 Selection Menu Figure 4 Selection Menu by Name Figure 5 User Profile Menu Figure 6 Help Menu Figure 7 Administration Menu Figure 8 System Configuration Menu Figure 9 User Configuration Menu Figure 10 Channel Configuration Menu Figure 11 One-Tier Configuration Figure 12 One-Tier Installation Cabling Details...
  • Page 7: Chapter 1 Getting Started

    KVM switch for Sun Microsystems’s Servers and workstations. SMX has three models: SMX18, SMX28, and SMX416. SMX18 allows 1 user to control up to 8 computers. SMX28 allows up to two simultaneous users to select and operate up to 8 computers.
  • Page 8: Quick Installation And Test

    2. Observe the LCD display on the front panel as the goes through the power on self-test. When the LCD displays a circulating “Raritan SMX18 [28,416]: Base SMX18 [28,416]” message, the unit is ready. 3. Locate a user console cable, CCSnnF. Plug the DB25 connector to a user port on the back panel of unit.
  • Page 9: Smx On-Screen User Interface (Osui)

    Plug the other end of the cable to a Sun’s keyboard/monitor ports (if you have a 15- pin HD15 video port, you can purchase a Raritan adapter, P/N 1396C, to convert the 13W3 female cable plug to an HD15 male plug).
  • Page 10: Figure 1 Osui Menu Structure

    Figure 1 OSUI Menu Structure...
  • Page 11: Chapter 2 Operating The Smx

    Chapter 2. Operating The This section describes how a user operates functions to access Suns. Logging In You must first login to gain access to the Suns connected to SMX. When the system is first turned on, the Login Menu will be displayed on the monitor of each user console.
  • Page 12 The Selection Menu displays up to eight channels. The Ch. ID column indicates the physical channel to which each computer is connected. The Name column lists the computer name. The Stat column shows each channel's security class on the left side of the column, and the channel-specific scan rate—in seconds—on the right side of the column.
  • Page 13: Figure 3 Selection Menu

    Figure 3 Selection Menu Selection Menu by Name Page 1/ 1 Name Ch.ID Stat ------------ ------- ------ Server-Mail A0 03 Server-Print 06 A0 03 SWS.Bob B0 03 SWS.Jack A0 03 Untitled-001 01 A0 03 Untitled-005 05 A0 03 Untitled-007 07 A0 03 Untitled-008 08 A0 03...
  • Page 14: User Customization

    User Customization The User Profile screen is for displaying your configuration and to setting/changing your preferred operating parameters. (Figure 5) Activate on-screen user interface by pressing the hot-key <Scroll Lock> key twice rapidly. Press <F4> to access the User Profile screen. The Connected field displays the name and the channel ID number of the currently selected computer.
  • Page 15 setting is Global. (Setting the channel’s individual scan rate is an administrative function—see page 16) Global Scan Rate: Type a number from 01 to 24, or use the <!> and <"> keys to increment or decrement. The default setting is 3 seconds. ID Display: The ID Display is a small window which shows the computer name and the channel ID number when switching or scanning between channels.
  • Page 16: On-Screen User Interface Functions

    On-Screen User Interface Functions Use the following function keys to access OSUI functions: Press... When you want to... <F1> Access Help; get a list of all the Function keys (Figure 6) <F2> Access Selection Menu; view the list of channels, security levels, scan rate, or to select a channel <F4>...
  • Page 17: Chapter 3 Administrator Functions

    1. Log into the system as admin or use your user name if you have administrator privileges. The Selection Menu will be displayed. The default password for the admin is “raritan” and is case sensitive. You should change the default password as soon as possible to prevent any misuse of the system.
  • Page 18: System Configuration

    MasterConsole units. The default names are Base SMX18 [SMX28, SMX416]. If the ID is changed, the new name will be reflected on the LCD after the device is reset or next power up.
  • Page 19 The security classes for individual users and channels must be set in the User Configuration Menu and the Channel Configuration Menu of the administration menus. P-View (PublicView) Mode: Use the <!> and <"> keys to select “No V-share”, default is “No V- “Always On”, “Admin Only”, “User Permit”, “Admin or UP”.
  • Page 20: User Configuration

    User Configuration The User Configuration Menu allows the system administrator to add, delete, and edit the user names and security rights. (Figure 9) It also displays current connection status for each user. 1. Use the <!>, <">, <%>, <&>, <Tab>, <Shift-Tab>, <Page up>, <Page down>, <Home>, and <End>...
  • Page 21: Channel Configuration

    4. Deleting a user: Move the highlight bar to a user line, press <D>. The highlighted user will be removed from the system. 5. Logging out a user: Move the highlight bar to a user line, press <L>. The highlighted user will be logged out from the system.
  • Page 22: Set Second Tier Names

    Sec: This column displays the security class of the computer. Typing A-P changes the computer’s security level; typing 0-9 changes the computer’s security group. The default value of a computer is A0. (See Appendix A for detailed explanations of security modes.) Scn: This column displays the computer’s individual scan rate.
  • Page 23: Chapter 4 Installing Smx

    Chapter 4. Installing Installations MasterConsole can be installed to control 8 or 16 computers in a one-tier installation with up to 4 simultaneous users depending on the SMX models. 2 ’ t o 6 0 ’ F U N C E S C 2 ’...
  • Page 24: One-Tier Installation

    Plug the cable's two (2) other connectors into the computer's keyboard and monitor ports ((if you have a 15-pin HD15 video port, you can purchase a Raritan adapter, P/N 1396C, to convert the 13W3 female cable plug to an HD15 male plug).
  • Page 25: Figure 12 One-Tier Installation Cabling Details

    On the Selection Menu, the line displaying the channel to which the new computer has been connected will turn green. Using the <!> and <"> keys, select an active channel and press <Enter>. You will now be able to operate the computer just as if the keyboard, monitor, and mouse were connected directly.
  • Page 26: Two-Tier Installation

    Two-Tier Installation In a two-tier installation, all units must be MasterConsole SMX models. (Figure 20 & Figure 22). Special Note For Two-Tier Configurations: If a keyboard language other than English is required, then all SMX units in your configuration – whether a base SMX unit or a second tier SMX unit –...
  • Page 27: Connect Computers To Second-Tier Smx(S)

    5. From the front panel, follow the Set Tier procedure (page 29) to set the tiered user ports to second-tier status as indicated by a ”T” on the front panel LCD display. 6. Power on the base units, and perform channel configuration from the Administration Menu, described in Channel Configuration for Two-Tier Installation.
  • Page 28: Figure 15 Two-Tier Installation Cabling Details

    2. Select the Channel Configuration sub menu, press <ENTER>. The Channel Configuration menu is displayed listing channel ID and channel names. (Figure 10) 3. Use the <!> and <"> keys to highlight the first channel you have reserved for the second-tier SMX during the base installation process.
  • Page 29: Figure 16 Device Configuration Menu 1

    Device Configuration Name: Untitled-001 Type: Connections: 1 Channels: -- Base: Base SMX28 Ch.ID: 01 Device ---------------------- --- MasterConsole SMX Sun/No Device ---------------------- --- - Current Device Settings Help Messages Status Line Figure 16 Device Configuration Menu 1 Device Configuration Name: Untitled-001 Type: Sun Connections: 1 Channels: -- Base: Base SMX416...
  • Page 30: Figure 18 Device Configuration Menu 3

    12. You have now configured a second-tier device to a base SMX. Go back to the Channel Configuration Menu to rename your second tier computers by pressing F5. (Figure 10) 13. Select option number 3—Channel Configuration. 14. Using the <!> and <"> keys, highlight the second tier device you want edit. 15.
  • Page 31: Appendix A: Security Access And Public View

    Appendix A: Security Access and Public View Security Access Mode provides administrators with four modes of security access in addition to the login security. Depending on your business and security needs, choose the option best suited to manage your system. (Caution!) Users with admin privileges will always be able to access any computers regardless of the mode.
  • Page 32: Publicview (P-View) Action

    4. User Permit: User is permitted to view the video of another computer if the user currently in control of that computer has granted permission to do so. 5. Admin or UP (User Permit): This is a combination of 3 and 4. PublicView (P-View) Action When a user is viewing the video of a connected user, there are 4 optional actions that can be executed when the connected user switches.
  • Page 33: Appendix B: Front Panel Controls

    Appendix B: Front Panel Controls The front panel of the MasterConsole consists of a LCD and 7 buttons. (Figure 19 and Figure 20) The front panel controls provide special systems management and technical support functions. Normally, there is no need to use the front panel beyond viewing status.
  • Page 34: Start Up Display

    If error condition still persists, contact Raritan Technical Support for further assistance. Normal Display After the start-up test, the LCD panel will display a circulating message, “Raritan SMX18 [28, 416]: Base SMX”, on the first line and the user port status on the second line. (Figure 21.) The user port line displays a scrolling status of all user ports, one per second.
  • Page 35: Set Lcd Contrast

    Set LCD Contrast The Set LCD Contrast function modifies the contrast level of the front panel LCD display. (Figure 22) To modify the LCD contrast: 1. Press the ! and "buttons to increase and decrease the contrast. 2. Press ESC to return to the normal display. The LCD contrast can also be adjusted by holding % button and pressing the ! and "...
  • Page 36: Set Password

    Set Password The Set Password function allows the Administrator to password protect access to front panel functions. (Figure 24) A valid front panel password consists of a sequence of exactly six button presses, which must be repeated exactly to gain access. Function Menu Set Password Figure 24 Set Front Panel Password...
  • Page 37: Logout

    Logout If a front panel password has been established, the Logout function will exit the current front panel operation and return to password protected (Figure 26). A password is needed to gain control of the front panel functions. 1. When this function is selected, the LCD display will confirm the logout by showing Bye Now! on the second line.
  • Page 38: Display Serial Number

    Display Serial Number Display serial number function allows you to review the serial number of your SMX unit (Figure 29). When this function is selected, the LCD will display the unit’s serial number Press ESC to return to the Normal Display. Function Menu DSP Firmware Vsn Figure 29 Display Serial Number...
  • Page 39: Appendix C: Glossary

    Appendix C: Glossary Administration Menu For installing and configuring access to SMX. Use is restricted to those with Administrator Privileges. AutoScan When activated, SMX automatically cycles through channels, displaying each computer's video for a specified time interval. AutoSkip When activated, channel selection is restricted to active channels.
  • Page 40 Login Screen For logging into the system as a user or administrator. Logout Disconnects a user from the system. A SMX on-screen user interface display. Menu Menu F Keys Function keys used for accessing on-screen user interface menus. Normal Display Displayed on the LCD and showing the on going status of the SMX.
  • Page 41 Start-Up Display Displayed on the LCD when the SMX is turned on—the system checks for the status of computers and user connections. After this start up test, it goes to normal display. System Configuration For allowing and disallowing blank passwords, turning Time Out on and off, changing the Time Out interval, turn the Login Screen on and off, and changing the Login interval.
  • Page 42: Appendix D: Troubleshooting

    Appendix D: Troubleshooting No power. Check power cord. Make sure power switch is turned ON. Check cable connection from computer to SMX. SMX power supply has built-in surge protection. If you can not regain power during a power re- cycling process, power off the unit. Wait for 15-20 seconds, then turn on again.
  • Page 43: Appendix E: Specifications

    Appendix E: Specifications Models Model SMX18 SMX28 1-user, 8-channel model 2-user, 8-channel model Dimensions 17.0"(W) x 10.5"(D) x 1.75"(H) 17.0"(W) x 10.5"(D) x 1.75"(H) Weight 2.8 kg (6.1 lbs.) 2.8 kg (6.1 lbs.) Power 115V/230V Auto Sensing 115V/230V Auto Sensing 50/60Hz, 0.2A/0.1A...
  • Page 44: User Console Cable: For Connecting Smx User Port To User Console

    User Console Cable: For connecting SMX User Port to User Console Part No. Length Connectors CCS06F 2' (0.6 M) DB25(F) to 13W3(F), 1 mini-DIN8(F) CCS20F 6.5' (2 M) DB25(F) to 13W3(F), 1 mini-DIN8(F) CCS40F 13' (3 M) DB25(F) to 13W3(F), 1 mini-DIN8(F) CCS60F 20' (6 M) DB25(F) to 13W3(F), 1 mini-DIN8(F)

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