HP ProLiant DL385 User Manual page 5

RILOE cabling (SCSI)...................................................................................................................... 77
Internal power cabling ................................................................................................................... 77
Server software and configuration utilities...................................................................................... 78
Configuration tools .................................................................................................................................. 78
SmartStart software........................................................................................................................ 78
ROM-based enhancements overview................................................................................................ 79
HP ROM-Based Setup Utility............................................................................................................ 79
Array Configuration Utility .............................................................................................................. 80
Option ROM Configuration for Arrays ............................................................................................. 81
HP ProLiant Essentials Rapid Deployment Pack .................................................................................. 81
Re-entering the server serial number and product ID ........................................................................... 81
Management tools................................................................................................................................... 82
Automatic Server Recovery ............................................................................................................. 82
ROMPaq utility.............................................................................................................................. 82
System Online ROM flash component utility ...................................................................................... 82
Integrated Lights-Out technology technology...................................................................................... 82
Erase Utility .................................................................................................................................. 83
StorageWorks library and tape tools................................................................................................ 83
Management Agents...................................................................................................................... 83
HP Systems Insight Manager ........................................................................................................... 83
Redundant ROM support ................................................................................................................ 84
System maintenance menu .............................................................................................................. 85
iLO ROM-Based Setup Utility........................................................................................................... 85
USB support.................................................................................................................................. 85
Diagnostic tools ...................................................................................................................................... 86
Survey Utility................................................................................................................................. 86
Array Diagnostic Utility .................................................................................................................. 86
HP Insight Diagnostics .................................................................................................................... 86
Integrated Management Log ........................................................................................................... 87
Keeping the system current ....................................................................................................................... 87
Drivers ......................................................................................................................................... 87
Resource Paqs............................................................................................................................... 87
ProLiant Support Packs ................................................................................................................... 87
Operating system version support .................................................................................................... 88
Change control and proactive notification ........................................................................................ 88
Care Pack .................................................................................................................................... 88
Troubleshooting .......................................................................................................................... 89
Troubleshooting resources ........................................................................................................................ 89
Pre-diagnostic steps ................................................................................................................................. 89
Important safety information............................................................................................................ 89
Symptom information ..................................................................................................................... 91
Prepare the server for diagnosis ...................................................................................................... 92
Loose connections ................................................................................................................................... 92
Service notifications................................................................................................................................. 92
Troubleshooting flowcharts ....................................................................................................................... 93
Start diagnosis flowchart ................................................................................................................ 93
General diagnosis flowchart ........................................................................................................... 94
Server power-on problems flowchart ................................................................................................ 96
POST problems flowchart ............................................................................................................... 99
OS boot problems flowchart ......................................................................................................... 100
Server fault indications flowchart ................................................................................................... 102
POST error messages and beep codes ..................................................................................................... 104
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