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GARAGE DOOR OPENER
Model 3850RGD
For Residential Use Only
Owner's Manual
Please read this manual and the enclosed safety materials carefully!
Fasten the manual near the garage door after installation.
The door WILL NOT CLOSE unless the Protector System
Periodic checks of the opener are required to ensure safe operation.
The model number label is located under the light lens on the left side panel of your opener.
TM
®
is connected and properly aligned.
Raynor Garage Doors
1101 E. River Road
Dixon, Illinois 61021
www.raynor.com

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Summary of Contents for Raynor Safety Signal 3850RGD

  • Page 1 Raynor Garage Doors 1101 E. River Road Dixon, Illinois 61021 www.raynor.com GARAGE DOOR OPENER Model 3850RGD For Residential Use Only Owner’s Manual Please read this manual and the enclosed safety materials carefully! ■ Fasten the manual near the garage door after installation.
  • Page 2: Table Of Contents

    TABLE OF CONTENTS Operation 26-33 Introduction Safety symbol and signal word review....2 Operation safety instructions ..... . 26 Using your garage door opener .
  • Page 3: Preparing Your Garage Door

    Preparing your garage door Before you begin: To prevent possible SERIOUS INJURY or DEATH: • Disable locks. • ALWAYS call a trained door systems technician if garage • Remove any ropes connected to garage door. door binds, sticks, or is out of balance. An unbalanced garage door may not reverse when required.
  • Page 4: Planning

    Planning Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page and the accompanying illustrations as you proceed with the installation of your opener.
  • Page 5: Carton Inventory

    Carton Inventory Your garage door opener is packaged in two cartons which If anything is missing, carefully check the packing material. contain the motor unit and all parts illustrated below. Parts may be stuck in the foam. Hardware for installation Accessories will depend on the model purchased.
  • Page 6: Assembly

    ASSEMBLY STEP 1 Attach the Rail to the Motor Unit To avoid SERIOUS damage to opener, ONLY use bolts To avoid installation difficulties, do not run the garage mounted in top of motor unit. door opener until instructed to do so. •...
  • Page 7: Attach The Belt Cap Retainer

    ASSEMBLY STEP 3 Attach the Belt Cap Retainer To avoid possible SERIOUS INJURY to fingers from moving • Position the belt cap retainer over the motor unit belt garage door opener: pulley so the three holes in cap align with the three •...
  • Page 8: Determine The Header Bracket Location

    INSTALLATION STEP 1 Unfinished Ceiling Determine the Header Bracket OPTIONAL CEILING Location MOUNT HEADER BRACKET Header Wall Vertical Centerline To prevent possible SERIOUS INJURY or DEATH: of Garage Door • Header bracket MUST be RIGIDLY fastened to structural Structural support on header wall or ceiling, otherwise garage door Supports might not reverse when required.
  • Page 9: Install The Header Bracket

    INSTALLATION STEP 2 Install the Header Bracket Wall Mounting Holes You can attach the header bracket either to the wall above CEILING MOUNT ONLY the garage door, or to the ceiling. Follow the instructions The nail hole is for positioning only. which will work best for your particular requirements.
  • Page 10: Attach The Rail To The Header Bracket

    INSTALLATION STEP 3 Attach the Rail to the Header Bracket • Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way you’ll need Header Wall help.
  • Page 11: Position The Opener

    INSTALLATION STEP 4 Position the Opener To prevent damage to garage door, rest garage door opener Follow instructions which apply to your door type as rail on 2x4 placed on top section of door. illustrated. SECTIONAL DOOR OR ONE-PIECE DOOR WITH TRACK A 2x4 laid flat is convenient for setting an ideal door-to-rail distance.
  • Page 12: Hang The Opener

    INSTALLATION STEP 5 Hang the Opener To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the Three representative installations are shown. Yours may garage. Concrete anchors MUST be used if installing ANY be different.
  • Page 13: Install The Smart Control Panel

    INSTALLATION STEP 6 Install the Smart Control Panel™ To prevent possible SERIOUS INJURY or DEATH from electrocution: Locate door control within sight of door, at a minimum • Be sure power is not connected BEFORE installing door height of 5' (1.5 m) where small children cannot reach, control.
  • Page 14: Install The Standby Power

    INSTALLATION STEP 7 Install the Standby Power (Optional) Battery Cover Battery • Make sure motor unit is unplugged. • Using a Phillips head screwdriver, remove the battery cover on the motor unit. • Partially insert battery into motor unit with terminals facing out.
  • Page 15: Attach The Emergency Release Rope And Handle

    INSTALLATION STEP 9 Attach the Emergency Release Rope To prevent possible SERIOUS INJURY or DEATH from a falling and Handle garage door: • If possible, use emergency release handle to disengage • Thread one end of the rope through the hole in the top trolley ONLY when garage door is CLOSED.
  • Page 16: Install The Protector System (Safety Sensors)

    INSTALLATION STEP 11 Install The Protector System ® Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. The safety reversing sensor must be connected and aligned correctly before the garage door opener will To prevent SERIOUS INJURY or DEATH from a closing garage move in the down direction.
  • Page 17 INSTALLING THE BRACKETS Be sure power to the opener is disconnected. Install Figure 1 DOOR TRACK MOUNT (RIGHT SIDE) and align the brackets so the sensors will face each other across the garage door, with the beam no higher than 6" Door (15 cm) above the floor.
  • Page 18 MOUNTING AND WIRING THE SAFETY REVERSING Figure 5 SENSORS • Slide a 1/4"-20x1/2" carriage bolt head into the slot on Wing Nut 1/4"-20 each sensor. Use wing nuts to fasten sensors to brackets, with lenses pointing toward each other across the door.
  • Page 19: Fasten The Door Bracket

    INSTALLATION STEP 12 Fasten the Door Bracket Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Follow instructions which apply to your door type as Contact your door manufacturer for reinforcement kit. illustrated below or on the following page. A horizontal reinforcement brace should be long enough to be secured to two or three vertical supports.
  • Page 20 ONE-PIECE DOORS Please read and comply with the warnings and reinforcement instructions on the previous page. They apply to one-piece doors also. • Center the door bracket on the top of the door, in line with the header bracket as shown. Mark either the left and right, or the top and bottom holes.
  • Page 21: Connect Door Arm To Trolley

    INSTALLATION STEP 13 Inner Trolley Connect Door Arm to Trolley Follow instructions which apply to your door type as Outer Trolley illustrated below and on the following page. SECTIONAL DOORS ONLY Clevis Pin 5/16"x1" Ring Make sure garage door is fully closed. Pull the emergency Fastener release handle to disconnect the outer trolley from the inner trolley.
  • Page 22 ALL ONE-PIECE DOORS 1. Assemble the Door Arm: Figure 4 • Fasten the straight and curved door arm sections Door together to the longest possible length (with a 2 or 3 Bracket Ring Fastener hole overlap). Nuts Lock 5/16"-18 • Make sure the garage door is fully closed. Connect the Washers 5/16"...
  • Page 23: Adjustment

    ADJUSTMENT STEP 1 Program the Travel Limits Without a properly installed safety reversal system, persons Travel limits regulate the points at which the door will (particularly small children) could be SERIOUSLY INJURED or stop when moving up or down. Follow the steps below KILLED by a closing garage door.
  • Page 24: Setting The Force

    ADJUSTMENT STEP 2 Setting the Force Without a properly installed safety reversal system, persons The force setting button is located on the left panel of (particularly small children) could be SERIOUSLY INJURED or the motor unit. The force setting measures the amount KILLED by a closing garage door.
  • Page 25: Test The Safety Reversal System

    ADJUSTMENT STEP 3 Test the Safety Reversal System Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. TEST • Safety reversal system MUST be tested every month. •...
  • Page 26: Operation

    WARNING OPERATION IMPORTANT SAFETY INSTRUCTIONS WARNING WARNING To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 9. If one control (force or travel limits) is adjusted, the other control may also need adjustment. 2.
  • Page 27: Using The Wall-Mounted Door Control

    Using the Wall-Mounted Door Control (PROG) Learn Feature The door control is equipped with a PROG <LEARN> THE SMART CONTROL PANEL button to assist in learning remote controls to the unit. Press the PROG <LEARN> button once to initiate LEARN Press the push bar to Push mode and the display will show ‘Learn Remote Control -...
  • Page 28: Using The Remote Control

    Using the Remote Control The Remote Control Battery NOTE: To activate the remote control functions, pull out the plastic pull tab protruding from the remote control To prevent possible SERIOUS INJURY or DEATH: housing. • NEVER allow small children near batteries. This remote control is equipped with a proximity lighting •...
  • Page 29: Standby Power

    Standby Power OPERATING INSTR UCTIONS To reduce the risk of FIRE or INJURY to persons: 1. Test the installed battery with the motor unit. • Disconnect ALL electric and battery power BEFORE performing ANY service or maintenance. To test the battery, disconnect the motor unit power cord •...
  • Page 30: To Open The Door Manually

    To Open the Door Manually To prevent possible SERIOUS INJURY or DEATH from a falling garage door: • If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.
  • Page 31: Having A Problem (Troubleshooting)

    Having a Problem (Troubleshooting) NOTE: Always unplug battery prior to troubleshooting. 1. My door will not close and the light bulbs blink on Bell Wire my motor unit: The safety reversing sensor must be connected and aligned correctly before the garage door opener will move in the down direction.
  • Page 32: Diagnostic Chart

    Bell Wire Diagnostics Installed Located On Safety Reversing Motor Unit Sensor “Learn” Button LED Your garage door opener is programmed with self-diagnostic or Diagnostic capabilities. The “Learn” button/diagnostic LED will flash a number of times then pause signifying it has found a potential “Learn”...
  • Page 33: Smart Control Panel

    Smart Control Panel Messages The following messages are contained within the Smart Control Panel and may appear during the operations of the unit: Meaning: This message will appear if the Safety Reversing Sensors are out of Message alignment, if they are blocked or if the wiring is disconnected. To clear message SAFETY SENSORS from door control do the following: CHECK ALIGNMENT,...
  • Page 34: Programming

    PROGRAMMING NOTICE: If this Safety Signal garage door opener is operated with a non-rolling code remote control, the technical measure in the receiver of the garage door opener, which provides security against code-theft devices, will be circumvented. The owner of the copyright in the garage door opener does not authorize the purchaser or supplier of the non-rolling code remote control to circumvent that technical measure.
  • Page 35: To Add, Reprogram Or Change A Keyless Entry Pin

    To Add, Reprogram or Change a Keyless Entry PIN NOTE: Your new Keyless Entry must be programmed to operate your garage door opener. USING THE “LEARN” BUTTON USING THE SMART CONTROL PANEL NOTE: This method requires two people if the Keyless 1.
  • Page 36: Repair Parts

    REPAIR PARTS Rail Assembly Parts PART DESCRIPTION 4A1008 Master link kit 41B5424 Belt pulley bracket 41B3869-3A Complete trolley assembly 2777BD One-piece Rail 7' (2.1 m) 2778BD One-piece Rail 8' (2.4 m) 2770BD One-piece Rail 10' (3 m) 41A5434-11 Full belt assembly 41B4103 Tensioner assembly 83A11-2...
  • Page 37: Motor Unit Assembly Parts

    Motor Unit Assembly Parts PART PART DESCRIPTION DESCRIPTION 41C76 Belt cap and sprocket 41A6231 End panel with battery door and screw 41B4245 Line cord 41C190 Transformer and harness 41B4375-3 Terminal block with screws 41D504-17 Cover 41A6281 Wire harness kit 108D79 Light lens 41D794 Motor with positioning sensor...
  • Page 38: Accessories

    Tells you if your garage door is open or Provides backup power to the garage closed. Monitors up to 4 garage doors door opener. For use with model by adding additional sensor modules. 3850RGD only. 395LM Remote Light Control 975LM Laser Park Assist:...
  • Page 39: Notes

    NOTES...
  • Page 40: Repair Parts And Service

    LIFETIME MOTOR AND BELT LIMITED WARRANTY Raynor (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defect in materials and/or workmanship for a period of 60 full months from the date of purchase [and that the motor and belt] are free from defect in materials and/or workmanship for a period of the lifetime of the product].

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