Cisco 6921 Administration Manual page 83

Chapter 5 Configuring Features, Templates, Services, and Users
Cisco Unified Communications Manager allows you to configure any softkey in a softkey template, but
Note
unsupported softkeys do not display on the phone.
Table 5-2 Configurable Softkeys
Feature
Answer
Barge
Call Back
Call Forward All
Call Park
Call Pickup
Conference
Conference Barge
Conference List
Divert
Do Not Disturb
End Call
Group Pickup
Hold
Hunt Group
Join
Malicious Call
Identification
Meet Me
Mobile Connect
New Call
Other Pickup
Quality Reporting Tool
Redial
Remove Last Conference
Participant
Resume
Select
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Configurable Softkeys in the
Softkey Template
Configuration
Answer (Answer)
Barge (Barge)
Call Back (CallBack)
Forward All (cfwdAlll)
Call Park (Park)
Pick Up (Pickup)
Conference (Confrn)
Conference Barge (cBarge)
Conference List (ConfList)
Immediate Divert (iDivert)
Toggle Do Not Disturb
(DND)
End Call (EndCall)
Group Pick UP (GPickUp)
Hold (Hold)
HLog (HLog)
Join (Join)
Toggle Malicious Call
Identification (MCID)
Meet Me (MeetMe)
Mobility (Mobility)
New Call (NewCall)
Other Pickup (oPickup)
Quality Reporting Tool
(QRT)
Redial (Redial)
Remove Last Conference
Participant (RmLstC)
Resume (Resume)
Select (Select)
Supported as a
softkey on Cisco
Unified IP Phone
6921, 6941, and 6961 Notes
Yes —
No —
Yes —
Yes Phone displays Fwd ALL or Fwd Off.
Yes —
Yes —
No Conference is a dedicated button.
No —
No Phone displays Detail.
Yes Phone displays Divert.
No Configure Do Not Disturb as a
programmable line button.
Yes Phone displays Cancel if the call is not
answered.
Yes —
No Hold is a dedicated button.
No Configure Hunt Group as a
programmable feature button.
No —
No Configure Malicious Call Identification
as a programmable feature button.
Yes —
No Configure Mobile Connect as a
programmable feature button.
Yes Phone displays New Call.
Yes —
No Configure Quality Reporting Tool as a
programmable feature button.
Yes —
Yes Phone displays Remove when a
participant is selected.
Yes —
Yes —
Configuring Softkey Templates
5-17