Appendix
Troubleshooting
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Make sure to plug your USB telephone adapter into a dedicated USB port on
your computer. Do not plug into a multiple port USB hub (USB splitter) that is
not powered.
•
In a few rare instances, the USB port on your computer may not have enough
power. In these instances, try using a USB hub with its own external power supply.
•
If you are using a firewall, it may prevent access to your nontraditional telephone
service. Contact your service provider for more information.
Common cure for electronic equipment.
•
If the telephone is not responding normally, put the cordless handset in the
telephone base. If it does not respond, try the following (in the order listed):
- Disconnect the power to the telephone base.
- Disconnect the battery on the cordless handset.
- Wait a few minutes before connecting power to the telephone base.
- Install the battery again and place the cordless handset in the telephone base
or charger.
- Wait for the cordless handset to synchronize with the telephone base. Allow up to
one minute for this to take place.
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