Troubleshooting Aids - Robot Coupe R302V Operation Manual

Wear cut-resistant gloves when cleaning
the blade and plates to prevent cuts.
Inspect the area on the outside of the bowl and feed
attachment around the handle and magnetic rod to
ensure they are clean. Use a brush on these areas if
required.
MOTOR BASE: Cleaning of the motor base assem-
bly must be done with care. First unplug the unit. A
sponging with a cloth lightly soaked (not dripping) in
a mild detergent is acceptable, making sure the wa-
ter is not permitted to penetrate the shaft seal or
around the switches. Clean around the shaft seal
with a small brush, taking care to remove all food.
Do not forget to clean the motor shaft. Rinse the motor
base first using a cloth lightly dampened (not drip-
ping) with water, then with a sanitizing solution, and
dry the machine with a soft cloth removing all liquids
from seal areas.
(2) PREVENTIVE MAINTENANCE CHECKS Your
Robot Coupe has been designed to provide maxi-
mum trouble free performance. Adherence to the
assembly and operating instructions will further as-
sure good performance. Additionally if simple com-
mon sense rules are applied, a long life will be
achieved.
An examination should be made periodically to as-
sure that a seal against food is being maintained
around the motor shaft. With proper care, and de-
pending on use, the seal should last for a year or
more. However, it can and should be replaced when-
ever wear or erosion is noted, or minimally once per
year. It is recommended that the seal be replaced by
an authorized repair agency.
Blades should be kept sharp. It is not necessary to
have a razor edge however they will need sharpen-
ing periodically. Replacement of the dull blades or
plates is recommended.
(3) CARE: While your Robot Coupe is a ruggedly con-
structed machine, overall handling should be accom-
plished with a sense of use rather than abuse. Rea-
sonable care should be exercised. While the ma-
chine is reasonably portable, care should be taken
not to drop it. Equally, caution should be exercised in
handling all the parts to assure they are not dam-
aged.
In general, the best preventive measures that can be
applied are close adherence to the assembly, opera-
tion, cleaning, and handling instructions, common
sense and regular maintenance.
(4) TROUBLE SHOOTING AIDS: The following sec-
tions indicate potential problems and the correct so-
lution which should be implemented by the user. Prob-
lems which extend beyond these will require an ex-
perienced serviceman. A list of the authorized agen-
cies is supplied.
V. TROUBLE SHOOTING AIDS
A. Unit does not start when assembled correctly
1. Pull plug and try another outlet
2. Make sure bowl lid or continuous feed lead is
in the proper position with the pusher located
over the pusher opening.
B. Bowl or continuous feed lead will not fit flush with
continuous feed attachment
1. Processing plate is not in it's proper position.
2. Rim of plate should be level with upper edge
of motor base.
C. Unit stops during processing
1. Turn unit off, and unplug machine
2. Remove continuous feed lead
3. Remove cutting plate
4. Remove product being processed from inside
of machine and continuous feed lead
5. Reassemble unit
D. If unit does not operate after following above
1. Check outlet for current (Breaker or Fuse)
2. Try unit again
3. Call local authorized service agency.
E. Unit starts to spark or smoke
1. Turn unit off, unplug it, call local authorized
service agency.
F. Unit makes grinding noise
1. Turn unit off, disassemble, check continuous
feed lead and processing plate to see if they
have been rubbing together (small pieces of
plastic would be present).
2. If this was the case the processing plate was
not fully seated. Check for food particles
inside stem of processing plate.
3. Replace the plate insuring that it is fully
seated. Make sure there are not food par
ticles on the motor shaft.
4. If noise continues, turn unit OFF and remove
processing plate. Assemble unit without plate
and turn unit ON. If no noise—processing
plate may be bent or warped. Try another
plate. If noise persists, call your local factory
authorized service agency.
R302V Operation Manual
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