Error Codes - Culligan Gold Series Owner's Manual

The Accusoft Plus microprocessor is equipped with an advanced error detection system. During all
operating modes the softener's electronics are performing self-diagnostics to ensure that the unit is
operating correctly. There may be times, however, when something may occur that could cause the
unit to improperly operate. In those instances the microprocessor will identify the exact problem and
alert the user with an error code. Shown below is a description of the error codes.
Display Alert Code
Description
Motor Failure to Start
ERR 1
Motor Failure to Stop
ERR 2
Incorrect Cycle Position The control expects to be in
ERR 3
To reset an error, press and hold for 10 seconds the status button. The unit will beep and check to see
if indeed the error has been fixed. If the error was not fixed, the board will re-display the error code. If
the error code does not reset please contact your local Culligan Dealer. For additional troubleshooting
or service needs, please contact your local Culligan Dealer.
Mode of Detection
If the valve fails to reach
the desired state within 70
seconds of driving the motor.
The control will attempt to
start the motor 3 times for 70
seconds each time with a 60
second off period between
each attempt.
If the control detects changes
in the Cam inputs when the
motor is not supposed to be
turning.
a different position than that
indicated by the Cam switch
closures.
Comments
Press and hold 'Program'
key for 10 seconds.
Press and hold 'Program'
key for 10 seconds.
Press and hold 'Program'
key for 10 seconds.

Error Codes

10