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CHAPTER 5:
Troubleshooting
The following troubleshooting tips may help if you experience problems.
ATI's documentation contains helpful installation/configuration tips and
other valuable feature information. Please contact your dealer for more
advanced troubleshooting information.
More troubleshooting information can be found on the ATI Website at
ati.com/support/.
Uninstalling Old Graphics Card Software
To ensure successful installation of your RADEON™ X800 card, you must
uninstall the graphic drivers for the existing graphics card before removing
it from your computer.
To uninstall old graphics drivers
1
With your current graphics card still in your computer, close all open
applications.
2
Click Start > Settings > Control Panel , then select Add/Remove
Programs
.
3
Select your current graphic drivers, then click Add/Remove :
• The Wizard will help you remove your current display drivers.
• Restart your system after the drivers have been removed.
If the previously-installed graphics card has any additional software
installed, they may also need to be removed at this point. For example,
DVD Player or Multimedia applications.
Windows® New Hardware Found
Windows may start the Add New Hardware Wizard to install the
Standard VGA Driver.
Uninstalling Old Graphics Card Software 47
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