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CHAPTER 5:
Troubleshooting
The following troubleshooting tips may help if you experience problems.
ATI's documentation contains helpful installation/configuration tips and
other valuable feature information. Please contact your dealer for more
advanced troubleshooting information.
More troubleshooting information can be found on the ATI Web site at
ati.com/support.
Uninstall Old Graphics Card Software
To ensure successful installation of your graphics card, you must uninstall
the graphic drivers for the existing graphics card before removing it from
your computer.
Uninstalling old graphics drivers
1
With your current graphics card still in your computer, close all open
applications.
2
Click Start > Settings > Control Panel, then select Add/Remove
Programs.
3
Select your current graphic drivers, then click Add/Remove:
• The Wizard will help you remove your current display drivers.
• Restart your system after the drivers have been removed.
If the previously installed graphics card has any additional software
installed, they may also need to be removed at this point. For example,
DVD Player or Multimedia applications.
Windows® New Hardware Found
Windows may start the Add New Hardware Wizard to install the
Standard VGA Driver.
Uninstall Old Graphics Card Software 37
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