Trouble-Shooting - LENCO DVP-740 X2 User Manual

Trouble-shooting

Carry out the problem-solving measures described in the following section before
contacting Customer Support.
Turn off the DVD player immediately as soon as you suspect a malfunction. Unplug
the power plug and check whether the DVD player is unusually warm or whether
smoke is rising from it.
Problem Possible cause
The DVD Disc cover not closed
player does not
No disc inserted
work
Disc inserted the wrong way
Disc dirty or deformed
Regional code of the player does not match
the regional code of the DVD
Moisture on lens
No audio Device not properly connected
Headphones connected (loudspeaker off)
DVD sound settings incorrect
Disc dirty or deformed
No video TV screen is off or in the incorrect video
mode
Device not properly connected
Poor video Disc dirty or deformed
and/or audio
quality
Repeated Loop mode is switched on
playback of a Disc dirty or deformed
section
Remote control Obstacle between remote control and DVD
does not work player
Remote control not pointed at DVD player
Remote control battery inserted the wrong
way
Battery too low or completely discharged
Other possible causes for problems:
Static discharges or other external interferences can cause the DVD player to
malfunction. When this happens, disconnect the power plug from the mains socket
and plug it back in.
If the problem persists, disconnect the device from the mains again and contact
Customer Service or a repair shop.
Remedy
Close disc cover
Insert disc
Insert disc with label facing up
Clean disc, or insert other disc
Purchase DVD with corresponding
regional code
Remove disc and turn off DVD player
for at least two hours
Check connexions and connect device in
the correct way
Pull out the headphones
Check sound settings and set sound
correctly
Clean disc, or insert other disc
Turn on LCD screen and/or set correct
video mode
Check connexions and connect device in
the correct way
Clean disc, or insert other disc
Exit the loop mode
Clean disc, or insert other disc
Remove obstacle
Point remote control directly at DVD
player
Check the battery's polarity and, if
necessary, insert battery correctly
Insert new battery
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