Frequently Asked Questions; Limited Warranty - Pandigital UG-SA-W_A User Manual

Frequently Asked Questions
Q: How do I set up my Digital Photo Frame?
A:
It is very simple to get your Digital Photo Frame out of the box and running in just a few minutes. Just plug the
power adapter into the Digital Photo Frame and into a standard Wall Socket. Insert a memory card into the
appropriate card slot on the side of the Digital Photo Frame, and turn it on. Your first slide show will automatically
start to play.
Q: What memory cards can the Digital Photo Frame Read?
A: Compatible memory cards include Secure Digital, MultiMedia Card, Compact Flash, Memory Stick, MemoryStick
Pro, Memory Stick Duo, Memory Stick Pro Duo, and XD card.
Q: I set up the Digital Photo Frame; why won't it turn on?
A: The Adapter is not securely connected to the Photo Frame or the Power Switch is not on.
Q: I have a memory card in the Digital Photo Frame; why can't I view my photos?
A: First, make sure that the memory card is one of the formats listed above and that the files on the card are JPEG
images files. Second, turn the Digital Photo Frame Off and make sure that the memory card is inserted all the way
into the card slot and is facing the right direction. Third, turn the Frame On. After a couple of seconds, you should
see your first photo. Press Exit to open the Card Selection screen and select the card. Then select Photos. You
should see the Thumbnails screen listing all photos on the card. If you don't, you may want to try another card.
Note: Some digital cameras save images in other formats. Please refer to your camera's manual if your photos are
not JPEG files.
Q: Why is the picture display slower with some pictures and faster with others?
A: Higher resolution pictures load more slowly. Try using lower resolution pictures or down sampling your images.
See your camera's operating manual for details on down sampling your photos.
Q: Can I insert multiple memory cards?
A: Yes. Turn on the unit before inserting any card. The Select Card Screen lets you choose between all available
memory cards and built-in memory.
Q: Does the Digital Photo Frame have built-in memory?
A: Yes. It has built-in of memory. The memory size depends on your model.
Q: Does the Digital Photo Frame support all JPEG and Motion JPEG files?
A: No, it supports JEPG and Motion JPEG files taken from a digital camera. The Digital Photo Frame may not read
all images files downloaded from the Internet or from other software graphic applications.
Limited Warranty
The limited warranty set forth below is given by Pandigital with respect to Pandigital brand electronics products
purchased and used in the United States of America. Pandigital warrants this product against defects in material or
workmanship as follows:
LABOR: For a period of ninety (90) days from the date of purchase, if this product is found to be defective, Pandigital
will repair or replace the product, at its option, at no charge. After this ninety (90) day period, labor charges will be
charged on a case by case basis.
PARTS: For a period of ninety (90) days from the date of purchase, if this product is found to be defective, Pandigital
will supply at no cost, new or rebuilt replacement parts, at its option, at no charge. After this ninety (90) day period,
parts will be charged for on a case by case basis.
16