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Adapter
ATA 187
Administration manual
Cisco ATA 187 Administration Manual page 4
Analog telephone adapter
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Contents
Table of Contents
Troubleshooting
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Table of Contents
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Contents
Installing the ATA 187
Network Requirements
Safety Recommendations
What the ATA 187 Package Includes
Installing the ATA 187
Attaching a Phone to the ATA 187
Verifying the ATA 187 Startup Process
Configuring Startup Network Settings
Configuring Security on the ATA 187
Configuring the ATA 187
Telephony Features Available for the ATA 187
Configuring Product Specific Configuration Parameters
Adding Users to Cisco Unified Communications Manager
Configuring Fax Services
Using Fax Mode
Troubleshooting and Maintenance
Resolving Startup Problems
ATA 187 Resets Unexpectedly
Cisco ATA 187 Analog Telephone Adaptor Administration Guide for SIP (Version 1.0)
iv
3-1
3-1
3-2
3-3
4-1
5-1
5-1
Fax Modem Standards
5-1
Fax Modem Speeds
5-2
6-1
Symptom: The ATA 187 Does Not Go Through its Normal Startup Process
Symptom: The ATA 187 Does Not Register with Cisco Unified Communications Manager
Checking Network Connectivity
Verifying TFTP Server Settings
Verifying DNS Settings
Verifying Cisco Unified Communications Manager Settings
Cisco Unified Communications Manager and TFTP Services Are Not Running
Creating a New Configuration File
Registering the Phone with Cisco Unified Communications Manager
Symptom: ATA 187 Unable to Obtain IP Address
Verifying Physical Connection
Identifying Intermittent Network Outages
Verifying DHCP Settings
6-5
3-2
3-3
3-3
3-4
3-4
4-1
4-5
4-6
6-1
6-2
6-2
6-3
6-3
6-4
6-5
6-5
6-5
6-1
6-2
6-3
6-3
6-4
OL-21862-01
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Table of Contents
Troubleshooting
Troubleshooting and Maintenance
43
Checking Power Connection
49
Where to Go for More Troubleshooting Information
51
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