Grandstream Networks HT502 User Manual

Grandstream Networks HT502 User Manual

Dual fxs port analog telephone adaptor
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Grandstream Networks, Inc.
HT502
Dual FXS Port
Analog Telephone Adaptor
HT502 User Manual
www.grandstream.com
Firmware Version 1.0.0.77
support@grandstream.com

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Summary of Contents for Grandstream Networks HT502

  • Page 1 Grandstream Networks, Inc. HT502 Dual FXS Port Analog Telephone Adaptor HT502 User Manual www.grandstream.com Firmware Version 1.0.0.77 support@grandstream.com...
  • Page 2: Table Of Contents

    CONFIGURE YOUR HT502 ... 5 ... 5 QUIPMENT ACKAGING ATA ... 5 ONNECT ATA ... 6 ONFIGURE Five Easy Steps to Configure the HT502 ... 6 PRODUCT OVERVIEW ... 7 ... 7 EATURES BASIC OPERATIONS ... 9 ECOMING AMILIAR WITH ... 10...
  • Page 3 2: D HT502 LED ABLE EFINITIONS OF THE 3: HT502 T ABLE ECHNICAL PECIFICATIONS 4: HT502 H ABLE ARDWARE PECIFICATIONS 5: HT502 IVR M ABLE EFINITIONS 6: HT502 C ABLE EATURE 7: HT502 D ABLE EVICE TATUS 8: HT502 B ABLE...
  • Page 4: Ht502 User Manual

    Grandstream HandyTone502 is a new addition to the popular HandyTone ATA product family. It features the rich audio quality, a broad range of voice codecs, and functionality of the HT502, including two (2) FXS ports each with independent SIP accounts.
  • Page 5: Configure Your Ht502

    HT502 ONFIGURE YOUR Configuring your HT502 and connecting the unit to the VoIP network is very simple. The HT502 is easy to configure using the embedded GUI pages and the following five (5) steps outlined below. Examples of the GUI Interfaces can be downloaded Before you begin, please verify the contents of the HT502 package.
  • Page 6: Configure Your Ata

    2. Connect another standard touch-tone analog telephone (or fax machine) to second FXS port. 3. Insert the Ethernet cable into the WAN port of HT502 and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) 4.
  • Page 7: Product Overview

    RODUCT VERVIEW The HT502 is a full feature voice and fax-over IP device that offers a high-level of integration including dual 10M/100Mbps network ports with integrated router, NAT, DHCP server, dual port FXS telephone gateway, market-leading sound quality, rich functionalities, and a compact and lightweight design. The VoIP network signaling protocol supported is SIP.
  • Page 8: Table 3: Ht502 Technical Specifications

    3: HT502 T ABLE ECHNICAL PECIFICATIONS Telephone Interfaces 2 FXS ports, 2 SIP accounts Network Interface Two (2) 10M/100 Mbps, RJ-45 LED Indicators Power, WAN, LAN, PHONE1 and PHONE2 Reset Button Factory Reset button. Voice over Packet Voice Activity Detection (VAD) with CNG (comfort noise generation) and PLC (packet Capabilities loss concealment), Dynamic Jitter Buffer, Modem detection &...
  • Page 9: Basic Operations

    Learning the Voice Prompts HT502 stores a voice prompt menu (Interactive Voice Response or IVR) for quick browsing and simple configuration. The IVR menu and the LED button work with any of the FXS port. Pick up the handset and dial “***”...
  • Page 10: Placing A Phone Call

    2. Both HT502 and other VoIP Device are on the same LAN using private IP addresses, or 3. Both HT502 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).
  • Page 11: Call Hold

    Note: continuous busy tone does not indicate the transfer has been successful, nor does it indicate the transfer has failed. It often means there was a failure to receive second NOTIFY – check firmware for most recent release. Grandstream Networks, Inc. HT-502 User Manual Firmware 1.0.0.77...
  • Page 12: 3-Way Conferencing

    4. If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller B. NOTE: When Attended Transfer fails and A hangs up, the HT502 will ring back user A to remind A that B is still on the call.
  • Page 13: Call Features

    Pressing pound sign will serve as Re-Dial key. Sending and Receiving Fax HT502 supports fax in two modes: 1) T.38 (Fax over IP) and 2) fax pass through. T.38 is the preferred method because it is more reliable and works well in most network conditions. If the service provider supports T.38, please use this method by selecting T.38 as fax mode (default).
  • Page 14: Configuration Guide

    Select voice menu option 01 to enable HT502 to use DHCP. STATIC IP M Select voice menu option 01 to enable HT502 to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.
  • Page 15: Configuring The Ht502 Using The Web Browser

    Configuring the HT502 Using The Web Browser HT502 has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow users to configure the HT502 through a web browser such as Microsoft’s IE and AOL’s Netscape.
  • Page 16: End User Configuration

    Yes. If using a Public IP address, set this parameter to No. 3. NAT Traversal (under the Profile web pages) Set this to Yes when gateway is behind firewall on a private network. Grandstream Networks, Inc. Password: Web pages allowed:...
  • Page 17: Dtmf Methods

    Enable one or more DTMF methods based on your PBX system. VOCODER (C REFERRED ODEC The HT502 supports a broad range of voice codecs. Under Profile web pages, choose your preferred order of different codecs: • PCMU/A (or G711µ/a) •...
  • Page 18: Table 7: Ht502 Device Status

    PPPoE Link Up Indicates whether the PPPoE connection is up if the HT502 is connected to DSL modem. This filed indicates the type of NAT connection used by the HT502 via its WAN port. Port Status Displays relevant information regarding the each FXS port.
  • Page 19: Table 8: Ht502 Basic

    DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The HT502 acquires its IP address from the first DHCP server it discovers from the LAN it is connected. Using the PPPoE feature: set the PPPoE account settings.
  • Page 20 When set to “Yes”, the HT502 acts as an UPnP gateway for your UPnP enabled applications. UPnP = “Universal Plug and Play” Reply to ICMP on WAN Default is No. When set to “Yes”, the HT502 responds to the PING command from other Port computers, but is also made vulnerable to DOS attacks.
  • Page 21: Advanced User Configuration

    For example, ttp://provisioning.mycompany.com:6688/Grandstream/1.0.0.67“:6688” is the specific TCP port where the HTTP server is listening; it can be omitted if using default port Note: If Auto Upgrade is set to No, HT502 will only do HTTP download once at boot up. Firmware Server Path IP address or domain name of firmware server.
  • Page 22 Choose “Yes” to enable automatic upgrade and provisioning. In “Check for new firmware every” field, enter the number of days to enable HT502 to check the server for firmware upgrade or configuration in the defined period of days. When set to No, HT502 will only do upgrade once at boot up.
  • Page 23: Table 10: Ht502 Individual Account Settings Definitions

    Syslog Level Select the HT502 to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: The Syslog uses USER facility. In addition to standard Syslog payload, it contains the...
  • Page 24 (or 1 hour). The maximum interval is 65535 minutes (about 45 days). Local SIP port Defines the local SIP port the HT502 will listen and transmit. The default value for FXS port 1 is 5060. The default value for FXS port 2 is 5062.
  • Page 25 “No”, this “#” key can be included as part of number. Dial Plan Dial Plan Rules: Grandstream Networks, Inc. Accept Digits: 1,2,3,4,5,6,7,8,9,0 , *, #, A,a,B,b,C,c,D,d Grammar: x - any digit from 0-9; xx+ - at least 2 digits number;...
  • Page 26 Note: In some cases user wishes to dial strings such as *123 to activate voice mail or other application provided by service provider. In this case * should be predefined inside dial plan feature and the Dial Plan should be: Grandstream Networks, Inc. before dialing. Default: Outgoing - {x+} ^1900x.
  • Page 27 “Yes” to use INVITE method to refresh the session timer. Preferred Vocoder The HT502 supports up to 5 different Vocoder types including G.711 A-/U-law, G.726 (Supports bit rates 16, 24, 32 and 40), G.723.1, G.729A/B/E and iLBC. The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message.
  • Page 28: Saving The Configuration Changes

    Default is No. If set to “Yes”, polarity will be reversed upon call establishment and termination. Loop Current Default is No. Set it to Yes if the traditional PBX you are using with HT502 uses this Disconnect method for signaling call termination. Method initiates short voltage drop on the line when remote (VoIP) side disconnects an active call.
  • Page 29: Rebooting The Ht502 From Remote

    Figure 4: Screenshot of Save Configuration Page Rebooting the HT502 from Remote Remotely reboot the HT502 by clicking the “Reboot” button at the bottom of the configuration page. When finished, re-login to the HT502 after waiting for about 30 seconds.
  • Page 30: Software Upgrade

    1. Unzip the file and put all of them under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the HT502 device in the same LAN segment. 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only"...
  • Page 31: Configuration File Download

    Server Provider can spread the Firmware or Configuration File download in minutes to reduce the Firmware or Provisioning Server load at any given time. AutomaticUpgrade: Check every day Check every week Grandstream Networks, Inc. HT-502 User Manual Page 31 of 32 Firmware 1.0.0.77 Last Updated: 1/2008...
  • Page 32: Restore Factory Default Setting

    Reset Via the Reset Button 1. Locate a needle-sized hole on the back panel of the HT502 unit next to the power connection. 2. Insert a pin in this hole, and press for about 7 seconds. The back LEDs for LAN and WAN will be solid on to indicate the reset.

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